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Added 12 mins ago
Retail Store Manager
Canna Cabana
Calgary, AB · Bowness, Calgary, AB
Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 24 mins ago
Store Manager - Moncton Area (251915-67)
Cannabis NB
Moncton, NB
$62,000 to $66,000 CAD / year
Full-time
We are seeking a Store Manager to lead the daily operations of our store. Reporting to the District Manager, the Store Manager is accountable for all aspects of the retail experience,…
Added 24 mins ago
Brandon - Full-time Merchandiser
Coca-Cola Canada Bottling Limited
Brandon, MB
Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 24 mins ago
Cold Lake & Bonnyville - Temporary Contract Merchandiser
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 24 mins ago
Lloydminster - Temporary Contract Merchandiser
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 24 mins ago
Sales Manager
Aquifer Distribution Ltd
Saskatoon, SK
Full-time
Aquifer Distribution Ltd. is expanding our management team and seeking an experienced Sales Manager. We are looking for a self-aware and collaborative leader who knows how to build…
Added 41 mins ago
(CAN) Over-the-Counter Associate
Walmart Canada
Kapuskasing, ON
Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 41 mins ago
FULL AND PART TIME HOURS GROCERY/CONSUMABLES ASSOCIATE
Walmart Canada
North Battleford, SK
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 42 mins ago
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Niagara Falls, ON · ON
Full-time
…support representative with responsibility for the big box retail stores. As a Field Marketing Coordinator, you must be a highly motivated, customer focused, hands-on individual that…
Added 55 mins ago
(CAN) Consumables Associate
Walmart Canada
Trenton, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 55 mins ago
(CAN) Pharmacy Assistant (PT)
Walmart Canada
Ancaster, ON
Full-time
Maintaining Inventory Control, assisting Pharmacist in maintaining appropriate stock levels of drugs and supplies, checking for and pulling expired medications at least monthly, cleaning up…
Added 55 mins ago
(CAN) Associé, produits consommables
Walmart Canada
Montreal, QC
Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 55 mins ago
FULL TIME PHARMACY ASSISTANT
Walmart Canada
Mississauga, ON
Full-time
Maintaining Inventory Control, assisting Pharmacist in maintaining appropriate stock levels of drugs and supplies, checking for and pulling expired medications at least monthly, cleaning up…
Added 55 mins ago
consumables associate
Walmart Canada
Halifax, NS
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 55 mins ago
Over-the-counter Associate
Walmart Canada
Oakville, ON
Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 55 mins ago
(CAN) Consumables Associate
Walmart Canada
Oakville, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 55 mins ago
OVER-THE-COUNTER ASSOCIATE
Walmart Canada
Kitchener, ON
Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 1 hour ago
Cold Lake & Bonnyville - Temporary Contract Merchandiser
CONA Services
AB · Cold Lake, AB
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
Cold Lake & Bonnyville - Temporary Contract Merchandiser
CONA Services
AB · Cold Lake, AB
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
Lloydminster - Temporary Contract Merchandiser
CONA Services
AB · Lloydminster, AB
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
Lloydminster - Temporary Contract Merchandiser
CONA Services
AB · Lloydminster, AB
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
Operations Consultant - Flex
Sephora
Saskatoon, SK
$17 to $20 CAD / hour
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 2 hours ago
Trade Marketing & Label Manager
Believe
Toronto, ON
Full-time
…than 70 leading industry awards. Believe is a simplified joint-stock company under French…
Added 2 hours ago
Inventory Supervisor
Community Natural Foods
Calgary, AB
Full-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager's intervention.
Added 2 hours ago
Creative Retail Sourcing Specialist
Sheridan College
Oakville, ON
Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…

sephora.com

Operations Manager, Stores

Toronto, ON, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296495
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of Operations Leads and Consultants and support their development and career journey within the operations track. Your team will ensure the efficiency of the store and support areas such as compliance with company standards, visual merchandising, inventory, and supply management. The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services Managers.

What you’ll be doing as a Store Operations manager at Sephora –

Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standards.

Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and timeframes.

Visual Merchandising. Manage the merchandising concepts and on-stage visuals within company standards. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.

Supply Management. Manage the process of maintaining an appropriate budget and quantity of supplies, testers, and samples for the store.

Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.

Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.

You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply About employer

More about this job

Responsibilities

The Operations Manager leads store operational efficiency, including inventory management, visual merchandising, and supply chain processes. They also support the development of the operations team and act as the Manager on Duty to ensure high-quality customer service.

Requirements

Candidates must have 2-4 years of management experience in an operations-based role and a proven track record of motivating teams. Proficiency in Windows, Word, and Excel is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Operations management
Inventory management
Visual merchandising
Team leadership
Performance management
Budgeting
Staffing
Payroll management
Coaching
Communication
Windows
Microsoft Word
Microsoft Excel
Customer experience
Supply management

Benefits

Extended health insurance
Life insurance
Paid time off
Product discounts
Gratis products
Exclusive brand events
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Retail
Inventory Management
Visual Merchandising
Supply Management
Performance Management
Budgeting
Staffing
Payroll
Customer Experience
Coaching
Leadership
Windows
Microsoft Word
Microsoft Excel
Operations
Merchandising
Retail Management
Team Development
Compliance

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