Find work in Canada.

351,146 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
LE
Environmental safety advisor
Laforge Environnement
Lévis, QC
- From $35 CAD / hour
- Full-time
Added 27 mins ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…priorities into scalable technical solutions. Acting as a trusted advisor across the enterprise, you will guide critical decisions related to the architecture for enterprise AI platform and…
Added 27 mins ago
CB
Sales Associate - CosmoProf Store # 07439
CosmoProf Beauty
Calgary, AB
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 42 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a Trusted HR Advisor, You Will Work Closely With Managers And Leaders To Provide Practical Guidance On a Broad Range Of Human Resources Matters, Including
Added 57 mins ago
T
General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
This is a rare chance to become Techo-Bloc's first General Counsel and a trusted advisor to the CEO - with real influence, autonomy, and the opportunity to build something lasting.
Added 1 hour ago
H
Safety Advisor (Construction)
Hays
Ajax, ON
- $95,000 to $110,000 CAD / year
- Full-time
…compliance, and continuous improvement, they are seeking a Safety Advisor to support field operations and promote a proactive health and safety culture across multiple…
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Earned the confidence of the CEO, CFO, Executive Leadership Team, Board of Directors, and Audit Committee as a strategic advisor.
Added 2 hours ago
CD
Educational Advisor – Socio-Professional Integration (ISP) and Students with Special Needs (EBP)
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Westmount, QC
- Full-time
Being an educational advisor means supporting the development of effective and innovative teaching practices to promote student success and engagement.
Added 2 hours ago
AR
Health and safety advisor
AGF Rebar Inc.
Kitchener, ON
- From $91,000 CAD / year
- Full-time
- On-site
Added 2 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Calgary, AB
- Temporary
…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 2 hours ago
Retail Store Advisor (Flex)
Mountain Equipment Company
Moncton, NB
…new things and plan new adventures – and as a Flexible store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Edmonton, AB
- Temporary
…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Full Time - MEC Advisor (Downtown Location)
Mountain Equipment Company
Edmonton, AB
- Full-time
…to try new things and plan new adventures – and as a store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Kelowna, BC
- $19.35 to $20.2 CAD / hour
- Temporary
…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 2 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Burlington, ON
- Temporary
…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 3 hours ago
MC
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
- Full-time
…strong client relationship skills. You will serve as a trusted advisor to senior banking executives, helping shape technology strategy while expanding long-term client…
Added 3 hours ago
MC
Product & Pricing Architect (35728)
Myticas Consulting
Toronto, ON
- Full-time
You will act as a trusted functional and solution advisor to customer and internal stakeholders while providing leadership and guidance to consultants and implementation teams. The ideal…
Added 3 hours ago
MC
Product & Pricing Consultant III (35726)
Myticas Consulting
Toronto, ON
- Full-time
Build strong customer relationships and serve as a trusted senior functional advisor.
Added 3 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Added 3 hours ago
MC
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
- Full-time
Act as a trusted technical and solution advisor to client stakeholders.
Added 3 hours ago
TI
Insurance Advisor - Bravo Insurance
The InsureBC Group
Vancouver, BC
- Full-time
We are seeking a motivated and customer-focused Insurance Advisor with a Level 1 or 2 General Insurance license to join our team in Vancouver, BC.
Added 3 hours ago
KS
Seasonal Stock Associate
kate spade new york
Niagara-on-the-Lake, ON · Ksny Niagara On The Lake
- Full-time
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to…
Added 3 hours ago
CM
Manager, Insolvency
Crowe MacKay LLP
Vancouver, BC
- Full-time
This is more than a technical role. It is an opportunity to become a trusted advisor, a problem solver, a leader, and a key contributor within one of the most dynamic and intellectually…

sephora.com

Senior Manager, Store Experience & Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You have 3-5+ years of experience developing and implementing strategies that improve sales, client experience, services, productivity, or operational performance.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Type: Full Time

Function: Retail Operations

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful

Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty Services across Sephora Canada stores. The work you do will impact beauty by turning business performance, client insights, and field feedback into scalable programs that improve sales, conversion, service profitability, and client satisfaction. You’ll be part of a collaborative team that’s united in beauty and supported by partners across Retail, Marketing, Finance, Talent & Training, Digital, Brand Operations, and Field Leadership.

What You’ll Do:

Lead the Canadian store experience and selling strategy, using sales, conversion, productivity, client, and operational insights to identify opportunities and improve store performance.
Develop and evolve scalable Store Experience programs that strengthen selling behaviours, execution of the Sales Model, and the overall client experience.
Serve as the Canadian business lead for store reporting platforms, overseeing existing reporting and coordinating enhancements that improve the accuracy, timeliness, and relevance of business insights.
Monitor Selling Productivity Program performance and Beauty Advisor individual SPLH, and partner with business leaders on training and coaching strategies that improve results.
Translate business performance into clear insights and action plans for Regional Field Leaders, Workload and Communications, and Retail Talent & Training.
Partner with Category and Brand Operations and the Pro Artistry Training Manager to use productivity and program results to inform Sales Model and Beauty Services training strategies.
Lead the development and evolution of the Canadian Retail Services strategy across Makeup, Skincare, Haircare, and Fragrance, including new market opportunities and optimization of the current service menu.
Partner with Finance and the Services team to manage the Retail Services P&L and develop strategies that grow sales, margin, and shop profit while optimizing expenses.
Lead the development of a service demand model that supports demand forecasting, store scheduling, and labour planning.
Partner with Retail Marketing to prioritize, calendarize, and execute Beauty Services initiatives across media, promotions, and events.
Conduct store visits with Store Experiences & Events and Regional Leadership to assess selling performance, Beauty Services execution, and the client experience, translating observations into practical action plans.
Represent the Canadian store perspective in North American and cross-functional discussions related to store digital tools, Retail Operations, and omnichannel opportunities.
Lead, coach, and develop a team of two while driving continuous improvement, strategic analysis, and enterprise initiatives that advance the client experience and business performance.

What You’ll Bring:

You have progressive leadership experience in multi-unit retail operations, field leadership, training and development, business development, store experience, or a related function.
You have 3-5+ years of experience developing and implementing strategies that improve sales, client experience, services, productivity, or operational performance.
You have experience leading, coaching, and developing direct reports and creating clarity across complex priorities.
You bring strong strategic thinking and business acumen, with the ability to connect client, field, financial, and operational insights to business opportunities.
You have strong analytical skills and can translate performance data, client insights, and field feedback into clear recommendations and action plans.
You have financial acumen and experience managing business performance, budgets, or a P&L; Retail Services experience is considered an asset.
You have exceptional cross-functional collaboration, influencing, and stakeholder management skills within a matrixed environment.
You can represent the Canadian market, influence enterprise partners, and navigate differing priorities with confidence and sound judgment.
You have excellent executive communication, presentation, storytelling, and data visualization skills.
You have strong project management and organizational capabilities, with the ability to lead multiple priorities and drive execution in a fast-paced environment.
You are advanced in Microsoft Excel, PowerPoint, and Word and are comfortable working with business reporting and dashboard tools.
You have a bachelor’s degree in Business, Retail Management, Marketing, or a related field, or an equivalent combination of education and relevant professional experience.
You can travel up to 15% of the time to support store visits, field engagement, and business initiatives.
You have comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work.

#FSCHIRING

What You’ll Get:

Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD $118,900.00 - $141,200.00 plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead Canadian store experience and selling strategies to improve performance, conversion, and client satisfaction. They will also manage the Retail Services P&L, develop service demand models, and coach a team to drive continuous operational improvement.

Requirements

Candidates must have 3-5+ years of progressive leadership experience in multi-unit retail operations or a related field. A bachelor's degree in Business, Retail Management, or Marketing is required, along with strong analytical, financial, and cross-functional collaboration skills.

Skills

Retail operations
Strategic planning
Business development
Team leadership
Data analysis
Financial acumen
Project management
Stakeholder management
Cross-functional collaboration
Performance management
Communication
Presentation skills
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Change management

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
RRSP matching
Bonus
Merchandise discount
Mental health resources
Employee assistance program
Paid time off
Maternity/paternity leave

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Store Experience
Beauty Services
Sales Strategy
P&L Management
Business Acumen
Data Visualization
Omnichannel
Field Leadership
Demand Forecasting
Labour Planning
Retail Marketing
Performance Reporting
Client Insights
Matrixed Environment
Project Management
Strategic Analysis
LVMH
Beauty Advisor
Selling Productivity
Digital Tools
AI-enabled tools
Budgeting
Training and Development
Executive Communication
Storytelling
Operational Insights
Service Menu Optimization
Retail Management
Business Reporting

Report this job