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Added 5 mins ago
BC
Human Resources Manager - Full Time Regular
BC Centre for Ability
Vancouver, BC
- Full-time
…award-winning organization and the largest community-based service provider delivering child development services in the province. Our vision is creating inclusive communities where every…
Added 5 mins ago
SA
Co-Op Engineer
Standard Aero
Richmond, BC
- Full-time
…Richmond facility, British Columbia and will report to the Manager, Engineering -…
Added 5 mins ago
M
Stopping The Violence Counsellor (Full Time, Fixed Term until March 31, 2027)
MOSAIC
Vancouver, BC
- Full-time
Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and…
Added 5 mins ago
M
Settlement Outreach Worker (Punjabi, Hindi, Urdu Speaking)
MOSAIC
Surrey, BC
- Full-time
Under the supervision of the Manager, the Settlement Outreach Worker provides direct client service and program delivery support for migrant workers. Through the integrated services…
Added 5 mins ago
TH
Front End Associate Full Time - 7052 Regina East
The Home Depot
Regina, SK
- Full-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 5 mins ago
OD
Senior Customer Experience Specialist
One Degree Organic Foods
Mission, BC
- $55,900 to $67,100 CAD / year
- Full-time
POSITION: Senior Customer Experience Specialist REPORTS TO: Senior Brand Manager
Added 5 mins ago
C
Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Saguenay, QC
- Full-time
Radio-Canada’s multimedia station in Saguenay is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 5 mins ago
WS
Warehouse Supervisor
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
…priorities, resolve exceptions, and use data to improve safety, service, quality, and…
Added 5 mins ago
WS
Warehouse Clerk
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
Verify accuracy of processed orders and report concerns to manager as appropriate.
Added 5 mins ago
Wellsite Technician
Total Oilfield Rentals
AB
Reporting to the Branch Manager, the Wellsite Technician, will be responsible for working independently and as part of a larger crew to mobilize, demobilize, and service oilfield rental…
Added 5 mins ago
Area Manager, Fulfillment
GoBolt
Dorval, QC
We are on the lookout for an Area Manager in Dorval, Quebec, who shares our passion for customer satisfaction and safety excellence. In this dynamic role, you will play a crucial part in…
Added 5 mins ago
UO
Operations and Facilities Assistant
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,582 to $4,816 CAD / month
- Full-time
Reports to the Facilities Manager. Interacts extensively with faculty, staff, students, university service units, external contractors, suppliers, and vendors.
Added 5 mins ago
T
Personal Banking Associate Trainee
TD
Orleans, ON · Ottawa, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 5 mins ago
T
Personal Banker
TD
Little Current, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 5 mins ago
T
Manager Cash Management, Associate - Commercial Banking
TD
Vancouver, BC
- Full-time
The Associate, Manager, Cash Management is an Associate training role, focusing on developing and preparing colleagues to progress into the Manager, Cash Management role - typically within…
Added 5 mins ago
T
Customer Experience Associate
TD
Oakville, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 5 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Markham, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 5 mins ago
D
Corporate Relations Director, Canada
Diageo
Toronto, ON · Downtown Toronto
- Full-time
Prioritising value creation over lower value activity & ‘service’ model
Added 5 mins ago
CC
Security Guard - Dual Rate Security Guard / Supervisor
Century Casinos Inc
Edmonton, AB
- Full-time
Providing professional and courteous service to guests and employees.
Added 5 mins ago
CO
Coordinator, Content Marketing
CANADIAN OLYMPIC COMMITTEE
Toronto, ON · Montreal, QC
- $47,800 to $65,700 CAD / year
- Full-time
The COC is looking for a bilingual Coordinator to join its Content Marketing team. Reporting to the Manager, Social Media Strategy, this individual is responsible for activating the…
Added 5 mins ago
C
Manager, Continuity & Response
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating…
Added 5 mins ago
FF
Group Fitness Instructor
Fuse Fitness Studio
AB · Calgary, AB
- Part-time
Our model is built around in-person connection, coaching, and accountability. Every service we offer small group training and one-on-one personal training is built to ensure every member…
Added 5 mins ago
B
Business Architect Portfolio Management - Rise Program
BMO
Toronto, ON · FCP
- Full-time
…processes and technology requirements supporting BMO Wealth’s full-service brokerage, self-directed brokerage and private investment counsel…
Added 5 mins ago
AU
Part-Time Delivery Driver
Aquatera Utilities Inc.
Grande Prairie, AB
- Part-time
Reporting to the Procurement Manager, the Part-Time Delivery Driver plays an important role in supporting Aquatera’s operations by ensuring the safe, timely, and accurate delivery of…
Added 19 mins ago
BV
Sr. Human Resources Business Partner
Bureau Veritas
Mississauga, ON
- Full-time
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the…

sephora.com

Services Lead, Stores - Full Time

Calgary, AB, Canada

$20 to $23.55 CAD / hour · Full-time

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Job details

Pay: $20 to $23.55 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Job ID: 297306
Store Name/Number: AB-Market Mall (0512)
Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will:

Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling .Be aware of the store’s sales performance and opportunities ensuring that the department specific team member is aligned with goals.
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
Talent Champion. Participate in the interviewing process as needed for the World team.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have proven ability to influence peers and provide feedback.
You can demonstrate strong client service skills.
You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$20.00 - CAD$23.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Services Lead supports all departments on the sales floor to ensure the team executes the selling model and provides outstanding client service. They are responsible for visual merchandising, managing store performance, and acting as the Manager on Duty.

Requirements

Candidates must have one to three years of experience in a similar role at a similar volume store. Strong client service, time management, and problem-solving skills are required.

Skills

Client service
Sales performance management
Visual merchandising
Team leadership
Time management
Problem-solving
Staffing management
Influencing peers
Employee engagement
Operations support

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sephora
Beauty Advisor
Sales Floor
Visual Merchandising
Operations
Client Service
Manager on Duty
Staffing
Performance Management
Employee Engagement
Skincare
Fragrance
Entrepreneurial Spirit
Talent Management

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