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sephora.com

Services Lead, Stores - Full Time

Saskatoon, SK, Canada

$20 to $23.55 CAD / hour · Full-time

Apply on join.sephora.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $23.55 CAD / hour
Job type: Full-time
Apply by: May 13, 2027
Posting language: English
Posted: Nov 14, 2026

Original job description

Job ID: 297853 Store Name/Number: SK-Meadows Market (1570) Address: 3020 Meadows Parkway Unit 100, Saskatoon, SK S7V 0H5, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy

As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will:

Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling .Be aware of the store’s sales performance and opportunities ensuring that the department specific team member is aligned with goals.
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
Talent Champion. Participate in the interviewing process as needed for the World team.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have proven ability to influence peers and provide feedback.
You can demonstrate strong client service skills.
You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$20.00 - CAD$23.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on join.sephora.com About employer

More about this job

Responsibilities

The Services Lead at Sephora will oversee the sales floor across departments, making sure beauty advisors follow the selling model, staffing levels meet client needs, and the store looks its best. They will also act as Manager on Duty and help interview candidates for the team.

Requirements

Sephora asks for one to three years of experience in a similar role at a similar store, or equivalent internal experience. Candidates need strong client service skills, time management and problem-solving abilities, and a proven ability to influence peers and give feedback.

Skills

Sales performance management
Visual merchandising
Staff scheduling
Client service
Coaching and feedback
Time management
Problem-solving
Team leadership
Interviewing
Store operations
Beauty product knowledge
Manager on Duty duties

Benefits

Performance-based bonus
Competitive benefits program
Learning and development initiatives

Keywords

Services Lead
retail store management
sales floor supervision
Manager on Duty
visual merchandising
beauty retail
client service
Sephora selling model
staff scheduling
store operations
team leadership
beauty advisor
fragrance
skincare
sales performance
retail supervisor
cosmetics

Seniority

Mid level

Perks

Performance bonus

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Work requirements

Jobs in Canada