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Added 29 mins ago
Retail Sales Supervisor
Staples Canada
Longueuil, QC · Greenfield Park, QC
Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 29 mins ago
Retail Operations Supervisor
Staples Canada
Granby, QC
Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 29 mins ago
Retail Operations Supervisor
Staples Inc.
Magog, QC
Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 29 mins ago
Retail Operations Supervisor
Staples Inc.
Beloeil, QC
Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 29 mins ago
Retail Sales Supervisor
Staples Retail
Saint-Bruno, QC
Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 43 mins ago
Product Operations Lead | Pacific Centre
lululemon
Vancouver, BC
Full-time
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are…
Added 43 mins ago
Retail Operations Lead
PetSmart
Calgary, AB
Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 43 mins ago
Customer Service Representative - Milwaukee Tool
Techtronic Industries Canada Inc.
Dartmouth, NS
Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.
Added 44 mins ago
Vans: Superviseur - Quartier DIX30
VF Corporation
Quebec, QC · Vancouver, BC
$21.1 to $25.2 CAD / hour
Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 44 mins ago
Vans: Superviseur - Quartier DIX30
Vans
Quebec, QC
$21.1 to $25.2 CAD / hour
Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 44 mins ago
Field Operations Associate (Fixed-Term Position, 18+ months)
Grainger Businesses
Fort St. John, BC
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 44 mins ago
Store Manager
Michaels Stores
Orangeville, ON
Full-time
5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
Added 58 mins ago
Food Service Supervisor
Compass Group Canada
Oromocto, NB
Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 59 mins ago
store manager - Guelph, ON
Starbucks
Guelph, ON
$62,500 to $82,600 CAD / year
3 years retail / customer service management experience
Added 1 hour ago
Assistant Meat Manager
Farm Boy Inc.
London, ON
$21 CAD / hour
Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 1 hour ago
Assistant Produce Manager
Farm Boy Inc.
London, ON
$21 CAD / hour
Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 1 hour ago
Assistant Store Manager
Mind Games USA
Fredericton, NB
Full-time
Strong customer service skills with a solid understanding of retail operations and business management processes.
Added 1 hour ago
Manager, Fulfillment (TBS)
The Beer Store
Bolton, ON
Full-time
…Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large…
Added 1 hour ago
Produce Department Manager Full Time Day
No Frills
Brighton, ON
Full-time
Exceptional customer service skills with a talent for building customer loyalty
Added 1 hour ago
Meat & Seafood - Manager Meat
Sobeys
Grimsby, ON
Full-time
Provide superior customer service to meet customer needs
Added 1 hour ago
Store Manager - West 4th
Knix
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
Procurement Lead
Ashcor Technologies Limited
Calgary, AB
Full-time
…professional to support this continued growth as our Procurement Lead. If you are energized by working with great people, driven by excellence, and motivated to make a meaningful impact, we…
Added 1 hour ago
Meat & Seafood - Manager Meat
Sobeys
Lower Sackville, NS
Full-time
Provide superior customer service to meet customer needs
Added 1 hour ago
Unit Customer Care Manager II
IKEA
Vaughan, ON
Full-time
Lead the Customer Care assignment, strategy implementation and manage its performance.
Added 1 hour ago
Store Crew
7-Eleven
AB · Edmonton, AB
Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…

sephora.com

Stage Experience Lead - Full Time

Calgary, AB, Canada

Pay: $20 to $23.55 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Job ID: 296049
Store Name/Number: AB-Cross Iron (0884)
Address: 261055 Crossiron Blvd., Space #458, Rocky View, AB T4A 0G3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Meaningful Rewards

The compensation ranges between CAD$20.00 - CAD$23.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Stage Experience Lead oversees all sales floor departments to ensure the execution of the company's selling model and high-quality client service. They are responsible for coaching team members, managing in-store events, and driving store sales performance.

Requirements

Candidates must have one to three years of experience in a similar role at a comparable volume store. Strong verbal and written communication skills, along with the ability to lead and develop teams, are required.

Skills

Sales management
Team leadership
Client service
Performance coaching
Event management
Business analysis
Communication skills
Training and development
Client interactive technology
Sales floor operations

Benefits

Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Leadership
Client Experience
Beauty
Skincare
Fragrance
Haircare
Performance Management
Coaching
Event Management
Business Development
Client Interactive Technology
Store Operations
Team Building

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