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Added 8 mins ago
MD
Supervisor, Family Health Benefit Policy and Programs - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 8 mins ago
CB
Store Manager CosmoProf 07554
CosmoProf Beauty
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- Full-time
…customers feel inspired to be their best! We don’t just service the customer – we connect to provide an EPIC experience based on our four pillars of Education, Product, Inspiration and…
Added 8 mins ago
HM
Account Manager
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a results-driven Account Manager responsible for developing new business opportunities while expanding and maintaining strong relationships with existing clients. This role…
Added 8 mins ago
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- Full-time
Work with manager to maintain client relations
Added 8 mins ago
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- Full-time
Strong customer-facing experience, including stakeholder and escalation management.
Added 8 mins ago
MI
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- Full-time
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Added 8 mins ago
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AEM Engineer
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Toronto, ON
- Contract
Support Adobe Edge Delivery Services (EDS) and AEM Assets.
Added 8 mins ago
TC
Salesforce Project Manager
Tata Consultancy Services
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- $90,000 to $100,000 CAD / year
- Full-time
…highest standards of innovation, engineering excellence and customer…
Added 8 mins ago
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Marketing Manager
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Oshawa, ON
- $85,000 to $95,000 CAD / year
- Full-time
…in a collaborative environment. Reporting to the Marketing Manager, the successful candidate will oversee eCommerce operations, CRM and marketing automation, digital platform enhancements,…
Added 8 mins ago
MT
Logistics Sales Representative
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- Full-time
…American logistics organization to find a Business Development Manager who is ready to grow a customer portfolio and build a rewarding career in…
Added 8 mins ago
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Branch Manager
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- Full-time
…and investment sectors. They are seeking a hands-on Branch Manager to oversee day-to-day operations, lead a team, and drive operational efficiency while maintaining high standards of…
Added 8 mins ago
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Claims Manager, London Market TPA
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- Full-time
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Added 8 mins ago
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Added 8 mins ago
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Added 8 mins ago
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- $68,126 to $86,861 CAD / year
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Added 9 mins ago
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Added 9 mins ago
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Reporting to the Engineering Manager, the Senior Air Core Reactor Designer is a technical expert responsible for the design of Air-Core Coil products (air core reactors), covering…
Added 9 mins ago
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Added 9 mins ago
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sephora.com

Talent and Business Operations Manager, Stores

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Experience: You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 298486
Store Name/Number: NS-Spring Garden (2312)
Address: 5476 Spring Garden Rd, Halifax, NS B3J 1G3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and zoning, training and onboarding of Beauty Advisors, store scheduling, and the consistent execution of Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that typically includes Department Leads and Beauty Advisors.

What you’ll be doing as a Store Operations and Talent Manager at Sephora –

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.
Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.
Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines, and is submitted on time so team members are paid accurately and promptly.
Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Operational Excellence. Oversee all store operations, ensuring processes are executed to company standards. Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts - all completed accurately and on time within company guidelines
Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.
You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.
You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.
You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.
The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.
The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.
The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$ - CAD$. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The manager will oversee store operations, including inventory management, payroll, and scheduling, while ensuring company standards are met. They are also responsible for talent acquisition, training, and the performance development of the store team.

Requirements

Candidates should have 2-4 years of management experience in retail, beauty, or customer service. Proficiency in recruiting, staff development, and basic computer software like Windows, Word, and Excel is required.

Skills

Staffing
Recruiting
Training and development
Performance management
Inventory management
Payroll management
Scheduling
Operational excellence
Leadership
Communication skills
Customer service
Retail management
Windows
Microsoft Word
Microsoft Excel

Benefits

Extended health insurance
Life insurance
Paid time off
Product discounts
Gratis products
Exclusive brand events
Performance-based bonus
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Talent Management
Business Operations
Retail Management
Beauty Industry
Staffing
Recruitment
Training Strategy
Payroll Administration
Performance Reviews
Inventory Control
Customer Experience
Leadership
Scheduling
Operational Standards
Applicant Tracking System
Windows
Microsoft Word
Microsoft Excel
Sales Performance
Team Development

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