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Added 15 mins ago
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National Account Manager
Sony Electronics
Toronto, ON
- Full-time
The National Account Manager is responsible for driving sales and profitable growth across assigned retail, distribution, dealer, OEM, or VAR accounts. This role serves as a key point of…
Added 15 mins ago
WB
Assistant Manager: Ski Patrol - Hourly
Whistler Blackcomb
Whistler, BC
- Temporary
…you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic…
Added 1 hour ago
TH
Specialist, Paid Social
The Home Depot
Canada
- Full-time
Independently troubleshoot set up and delivery errors in ads manager
Added 1 hour ago
AC
Operations Manager - Healthcare, Food, Laundry & Housekeeping
Aramark Canada
Cochrane, AB
- Full-time
Aramark Canada is looking for an Operations Manager who will be responsible for the full operation of foodservices, housekeeping, and resident laundry in a multi service environment that…
Added 1 hour ago
SC
Front End - Clerk Sales/Service - Tier II SW
Safeway Canada
Brandon, MB
- Full-time
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 4 hours ago
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Talent and Business Operations Manager, Stores
sephora.com
Halifax, NS
- Full-time
You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Added 5 hours ago
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(CAN) Cashier
Walmart
Williams Lake, BC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 6 hours ago
WC
(CAN) Cashier
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 6 hours ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Corner Brook, NL
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 6 hours ago
WC
(CAN) Cashier
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 6 hours ago
WC
(CAN) Cashier
Walmart Canada
Airdrie, AB
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 6 hours ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Prince Rupert, BC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 7 hours ago
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Personal Banker Trainee
TD
Calgary, AB
- Full-time
Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the…
Added 7 hours ago
Front End - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brandon, MB
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 8 hours ago
The Shoe Co. - Sales Associate
The Shoe Co.
Corner Brook, NL
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 9 hours ago
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Store Director
sephora.com
Halifax, NS
- Full-time
You have a minimum of 5+ years of senior management experience in the beauty, retail, or customer service industry.
Added 9 hours ago
LO
LensCrafters - Licensed Assistant Manager - #942 Kitchener
Luxottica of America, Inc.
Kitchener, ON
- Full-time
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Added 9 hours ago
LO
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Added 9 hours ago
W
(CAN) Cashier
Walmart
Airdrie, AB
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 11 hours ago
The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.
Added 11 hours ago
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Branch Manager II
Hertz
Calgary, AB
- Full-time
We are looking for a full time Branch Manager II with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you’re ready for your next destination,…
Added 12 hours ago
E
Management Trainee
Enterprise
Antigonish, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 12 hours ago
CH
Equipment & Retail Specialist, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Position Title: Equipment & Retail Specialist, Revelstoke
Added 12 hours ago
WB
Restaurant Supervisor
Whistler Blackcomb
Whistler, BC
- Temporary
…you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service…
Added 12 hours ago
NN
Consumer & Market Intelligence Manager
Nestlé Nespresso SA
Montreal, QC
- Full-time
Job title: Consumer & Market Insights Manager

sephora.com

Talent and Business Operations Manager, Stores

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Experience: You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 298486
Store Name/Number: NS-Spring Garden (2312)
Address: 5476 Spring Garden Rd, Halifax, NS B3J 1G3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and zoning, training and onboarding of Beauty Advisors, store scheduling, and the consistent execution of Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that typically includes Department Leads and Beauty Advisors.

What you’ll be doing as a Store Operations and Talent Manager at Sephora –

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.
Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.
Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines, and is submitted on time so team members are paid accurately and promptly.
Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Operational Excellence. Oversee all store operations, ensuring processes are executed to company standards. Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts - all completed accurately and on time within company guidelines
Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.
You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.
You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.
You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.
The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.
The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.
The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$ - CAD$. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The manager will oversee store operations, including inventory management, payroll, and scheduling, while ensuring company standards are met. They are also responsible for talent acquisition, training, and the performance development of the store team.

Requirements

Candidates should have 2-4 years of management experience in retail, beauty, or customer service. Proficiency in recruiting, staff development, and basic computer software like Windows, Word, and Excel is required.

Skills

Staffing
Recruiting
Training and development
Performance management
Inventory management
Payroll management
Scheduling
Operational excellence
Leadership
Communication skills
Customer service
Retail management
Windows
Microsoft Word
Microsoft Excel

Benefits

Extended health insurance
Life insurance
Paid time off
Product discounts
Gratis products
Exclusive brand events
Performance-based bonus
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Talent Management
Business Operations
Retail Management
Beauty Industry
Staffing
Recruitment
Training Strategy
Payroll Administration
Performance Reviews
Inventory Control
Customer Experience
Leadership
Scheduling
Operational Standards
Applicant Tracking System
Windows
Microsoft Word
Microsoft Excel
Sales Performance
Team Development

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