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Added 3 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 3 mins ago
Legal Information Content Developer/Analyst B45-26
Legal Aid BC
Vancouver, BC
In consultation with Manager, serve as the project lead for developing service information, and online public legal education content for clients and LABC navigators;
Added 3 mins ago
Manager, Commercialization Program
Give and Go Prepared Foods
Toronto, ON
This position provides leadership to commercialization team members, including the Assistant Manager, and serves as the primary liaison between Commercial, Marketing, Regulatory Affairs,…
Added 3 mins ago
Venue Supervisor (Conference Centre)
The Globe and Mail
Toronto, ON
Reporting to the Manager, Banquet and Event Services, Venue Supervisors are responsible for ensuring events at The Globe and Mail Centre are executed in a professional, safe and successful…
Added 3 mins ago
Senior Technical Manager, Commercial Management
WSP
Toronto, ON
Full-time
As a Senior Technical Manager, Commercial Management, you will play a critical leadership role in shaping the commercial success and delivery excellence of major infrastructure,…
Added 3 mins ago
Restricted Insurance Agency Licensing Analyst (Contract)
Insurance Council of BC
Vancouver, BC
Contract
…suitability, compliance, or other regulatory concerns, to the Manager, Restricted Insurance Agency Licensing with recommendations for…
Added 3 mins ago
Sr. Manager, Commercial Portfolio Management
MCAP
Toronto, ON
a career with continuous learning and development (formal & informal
Added 16 mins ago
Conductor/Engineer
Watco
Engineer, BC
Full-time
Leadership and development programs offered through Watco University
Added 16 mins ago
Turbine and Generator, Mechanical Engineer (Engineer V)
Énergie NB Power
Fredericton, NB
$52.23 to $65.32 CAD / hour
Full-time
…achievements and certification, assist Turbine and Generator Works Manager with project management functions, including contract administration and internal…
Added 16 mins ago
Principal Mining Engineer
Equinox Gold Corp.
Vancouver, BC
Full-time
…million ounces of annual gold production from a pipeline of development and expansion…
Added 17 mins ago
Senior Manager, Research/Responsable principal, Recherche
World Anti-Doping Agency
Montreal, QC
We are looking for a Senior Manager, Research to play a key leadership role in shaping and delivering WADA's scientific research agenda. Reporting to the Head of Research, you will lead a…
Added 17 mins ago
Acoustics Specialist – Project Manager
Cambium Inc.
Barrie, ON · Whitby, ON · Ottawa, ON · Kingston, ON · Peterborough, ON
Full-time
You’re a dynamic manager with expertise in spatial and non-spatial analytics, and team leadership looking to drive our geomatics initiatives to new heights. You have strong decision-making…
Added 17 mins ago
Loyalty Program Manager
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Full-time
Reporting to the Director of Customer Retention, the Program Manager, Loyalty will own our loyalty program end to end across both the GARAGE and DYNAMITE brands. This is a true ownership…
Added 17 mins ago
Warehouse Operations Manager I
NFI Industries
Bolton, ON
Full-time
The Warehouse Operations Manager I is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the…
Added 17 mins ago
Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
Full-time
Professional development and learning opportunities
Added 17 mins ago
Key Holder - The Cosmetics Company Store - PT Temp - Tanger Outlets - Cookstown, ON
Estée Lauder Companies
Innisfil, ON
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 30 mins ago
CAREERS
Cameron Stephens
Toronto, ON
Full-time
At Cameron Stephens, marketing is a strategic function. The Head of Marketing & Communications works closely with the leadership team on go-to-market decisions, partners directly with…
Added 30 mins ago
Manager, Operations & Facilities
BC Legal Management Association
Vancouver, BC
Other
Our Vancouver office is seeking an Operations/Facilities Manager to join our fast-growing team. This role is responsible for overseeing the day-to-day operations of the Mailroom, Office…
Added 30 mins ago
Portfolio Manager, Managed Assets Program (MAP)
Aviso
Vancouver, BC
$115,000 to $135,000 CAD / year
Full-time
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 30 mins ago
Portfolio Administrator
Aviso
Vancouver, BC
$70,000 to $80,000 CAD / year
Full-time
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…
Added 30 mins ago
Vendor Program Manager
Associa
Calgary, AB
$60,000 to $65,000 CAD / year
Temporary
We are looking for someone to run our exclusive Preferred Vendor Program. The Vendor Program Manager will be supporting two offices in Calgary. This role is full-time, temporary, providing…
Added 30 mins ago
Health Economics Manager
Prime
Canada
Full-time
Confidence using AI-powered tools to support research, analysis, content development and workflow efficiency
Added 30 mins ago
Sr. Manager, Commercial Portfolio Management
MCAP
Toronto, ON
Full-time
…drafting and refinement of processes, mitigation of risk, skill development and personal career…
Added 30 mins ago
Manufacturing Engineering Manager
Pangeo Group
Vaughan, ON
$100,000 to $130,000 CAD / year
Full-time
Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. As Engineering Manager, you lead the Manufacturing Engineering function and carry full…
Added 30 mins ago
Sr./Staff TPM - Inference Capacity
Cerebras
Toronto, ON
Full-time
We're looking for an experienced Technical Program Manager to lead capacity planning and fleet strategy for our Inference Service organization. This is a highly visible role working…

sephora.com

Talent and Business Operations Manager, Stores

Kitchener, ON, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296477
Store Name/Number: ON-The Boardwalk (1684)
Address: 210 The Boardwalk #2, Kitchener, ON N2N 0B1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and zoning, training and onboarding of Beauty Advisors, store scheduling, and the consistent execution of Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that typically includes Department Leads and Beauty Advisors.

What you’ll be doing as a Store Operations and Talent Manager at Sephora –

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.

Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.

Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines, and is submitted on time so team members are paid accurately and promptly.

Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Operational Excellence. Oversee all store operations, ensuring processes are executed to company standards. Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts - all completed accurately and on time within company guidelines

Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.

You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The manager will oversee store operations, including inventory management, scheduling, and payroll, while ensuring company standards are met. They are also responsible for talent management, including recruiting, training, and performance development of store staff.

Requirements

Candidates must have 2-4 years of management experience in retail, beauty, or customer service. Proficiency in Windows, Word, and Excel is required, along with strong leadership and communication skills.

Skills

Staffing
Recruiting
Training and development
Performance management
Inventory management
Payroll management
Leadership
Operational excellence
Communication skills
Windows
Microsoft Word
Microsoft Excel
Scheduling
Talent acquisition
Customer service

Benefits

Product discounts
Gratis and exclusive brand events
Extended health insurance
Life insurance
Customizable coverage options
Paid time off
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Talent management
Store operations
Recruitment
Staffing
Payroll
Inventory control
Performance reviews
Beauty industry
Customer experience
Leadership
Training strategy
Scheduling
Microsoft Office
Operational standards
Onboarding
Applicant tracking system
Sales performance
Business operations
Team development

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