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Added 2 hours ago
Sales Manager - SGWS Legacy (British Columbia)
Women of the Vine & Spirits
Burnaby, BC
Full-time
The Sales Manager will be responsible for managing regional execution of our Campari group of brands referred to as our SGWS Legacy division (Aperol, Campari, Espolon, Appleton Estate,…
Added 3 hours ago
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
Full-time
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 3 hours ago
Family Practitioner/General Practitioner
Health Match BC
Terrace, BC
Full-time
Personal MOA and experienced practice manager
Added 5 hours ago
Strata Coordinator
FirstService Residential Canada
Vancouver, BC
Full-time
…seeking to enter the strata management field. Reporting to the Regional Director, this role provides essential administrative and operational support to Strata Managers (SMs) while gaining…
Added 5 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 9 hours ago
Operations Associate I
Keurig Dr Pepper
Regina, SK
$41,900 to $52,624 CAD / year
Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 9 hours ago
Technical Associate I
Keurig Dr Pepper
Coquitlam, BC
$41,900 to $54,912 CAD / year
Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 9 hours ago
Associé(e) Technique I | Technical Associate I
Keurig Dr Pepper
Montreal, QC
Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 9 hours ago
Technical Associate I
Keurig Dr Pepper
Edmonton, AB
$41,900 to $54,912 CAD / year
Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 10 hours ago
Chair Surfrider South Vancouver Island
Volunteer Success
Victoria, BC
Full-time
Attends biweekly or monthly Chair meetings with the Regional Manager.
Added 10 hours ago
Project Coordinator
O N SITE CONSTRUCTION INC
Oakville, ON
$60,000 to $70,000 CAD / year
Full-time
…organizations since 2005. With headquarters in Oakville, Ontario and regional offices in Calgary, Saskatoon, and Victoria, we deliver projects ranging from small interior renovations to…
Added 11 hours ago
IDC Business Partner
Intelcom
Sudbury, ON · Mississauga, ON · Vaughan, ON
Full-time
Advise regional leadership on IDC partnership trends, risks and opportunities.
Added 13 hours ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
Toronto, ON
Full-time
Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
Added 14 hours ago
Network and Systems Specialist
JENOPTIK AG
Barrie, ON
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 14 hours ago
Data Center Substation Engineering Manager
HDR
Calgary, AB
Full-time
HDR Engineering is currently seeking a Data Center Substation Engineering Manager (EM) to join our growing and nationally ranked team of Power Delivery professionals.
Added 16 hours ago
Customer Service Agent-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 16 hours ago
PRODUCTION OPERATOR-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 16 hours ago
BATCHER-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 16 hours ago
ELECTROMECHANIC-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 23 hours ago
Management Trainee
Enterprise
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Full-time
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 23 hours ago
Management Trainee
Enterprise
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 1 day ago
Merchandising Associate: Part Time (Mon - Fri / 5:30am - 3pm) - NORTH HILL
The Home Depot Canada
Calgary, AB
Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 1 day ago
Sport & Exercise Medicine Physician
Changepain Medical & Allied Health Clinic
Burnaby, BC
Contract
Version / review cycle: v1.0 - reviewed annually by Medical Director & Operations Manager
Added 1 day ago
Parts Manager
The Bayview Group
Dartmouth, NS
Full-time
Reporting to the Regional Manager, the Parts Manager is responsible for the successful day-to-day operation of the Parts department, including performance management of Parts staff to…
Added 1 day ago
MANAGER
Boutique La Vie En Rose
Terrebonne, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…

sephora.com

Talent and Business Operations Manager, Stores

Kitchener, ON, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296477
Store Name/Number: ON-The Boardwalk (1684)
Address: 210 The Boardwalk #2, Kitchener, ON N2N 0B1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and zoning, training and onboarding of Beauty Advisors, store scheduling, and the consistent execution of Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that typically includes Department Leads and Beauty Advisors.

What you’ll be doing as a Store Operations and Talent Manager at Sephora –

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.

Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.

Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines, and is submitted on time so team members are paid accurately and promptly.

Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Operational Excellence. Oversee all store operations, ensuring processes are executed to company standards. Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts - all completed accurately and on time within company guidelines

Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.

You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The manager will oversee store operations, including inventory management, scheduling, and payroll, while ensuring company standards are met. They are also responsible for talent management, including recruiting, training, and performance development of store staff.

Requirements

Candidates must have 2-4 years of management experience in retail, beauty, or customer service. Proficiency in Windows, Word, and Excel is required, along with strong leadership and communication skills.

Skills

Staffing
Recruiting
Training and development
Performance management
Inventory management
Payroll management
Leadership
Operational excellence
Communication skills
Windows
Microsoft Word
Microsoft Excel
Scheduling
Talent acquisition
Customer service

Benefits

Product discounts
Gratis and exclusive brand events
Extended health insurance
Life insurance
Customizable coverage options
Paid time off
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Talent management
Store operations
Recruitment
Staffing
Payroll
Inventory control
Performance reviews
Beauty industry
Customer experience
Leadership
Training strategy
Scheduling
Microsoft Office
Operational standards
Onboarding
Applicant tracking system
Sales performance
Business operations
Team development

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