Jobs in Canada

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Added 9 mins ago
TH
Associé(e) manutention de nuit (temps plein)
The Home Depot Canada
Trois-Rivières, QC
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 9 mins ago
TH
Associé(e) aux ventes des bois et matériaux (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
Sales Associate key holder
Laura Canada
Richmond, BC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 24 mins ago
QF
Manager, Reporting and Analysis
Questrade Financial Group
Toronto, ON
- Full-time
The Sr. Manager, Data Science & Service Intelligence is accountable for rebuilding how Sales & Service leverages data, predictive models, and conversational AI to drive operational…
Added 39 mins ago
RA
Associate (Part-Time)
Red Apple Stores ULC
Cardston, AB
- Part-time
…small towns. Our stores are known for providing super-friendly service, creating a welcoming environment for shoppers, and treating customers with dignity and…
Added 39 mins ago
RA
Keyholder (Part-Time)
Red Apple Stores ULC
Cardston, AB
- Part-time
…small towns. Our stores are known for providing super-friendly service, creating a welcoming environment for shoppers, and treating customers with dignity and…
Added 39 mins ago
RA
Keyholder (Part-Time)
Red Apple Stores ULC
Sparwood, BC
- Part-time
…small towns. Our stores are known for providing super-friendly service, creating a welcoming environment for shoppers, and treating customers with dignity and…
Added 39 mins ago
RA
Keyholder
Red Apple Stores ULC
Rimbey, AB
- Part-time
…small towns. Our stores are known for providing super-friendly service, creating a welcoming environment for shoppers, and treating customers with dignity and…
Added 39 mins ago
S
Services Lead, Stores - Full Time
Sephora
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 1 hour ago
YO
Membership Associate - Evenings/Weekends
YMCA of Hamilton|Burlington|Brantford
Hamilton, ON
- Part-time
…coordinating administrative functions related to the Membership Sales & Service area and the provision of excellent customer service to members, participants, staff and…
Added 1 hour ago
R
Administrator, National Distribution Team- EN
RBC
Montreal, QC
- Full-time
…Managers by providing efficient, accurate and quality client service. Key client service elements include preparing accrued income and valuation statements, requesting tax preparation,…
Added 1 hour ago
OR
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Retail Services
Moncton, NB
- Full-time
Sales, Customer Service, and/or Marketing experience an asset
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
GF
Fit4Less Host - London Wellington
GoodLife Fitness
London, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 hour ago
GF
Fit4Less Host - Toronto Castlefield
GoodLife Fitness
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 hour ago
GF
Fit4Less Host - Winnipeg Portage and Banting
GoodLife Fitness
Winnipeg, MB
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 hour ago
GF
Fit4Less Host - Winnipeg St. Mary’s Road
GoodLife Fitness
Winnipeg, MB
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 hour ago
GF
Fit4Less Host - North Vancouver Capilano
GoodLife Fitness
North Vancouver, BC
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
S
Services Lead, Stores - Full Time
sephora.com
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 2 hours ago
TB
Store Lead
Tailored Brands
Winnipeg, MB
- Full-time
Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
Added 2 hours ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
We are seeking a qualified individual to fill the position of Business Development Manager, Large Power & Projects. As demand for power generation and industrial electrification continues…
Added 2 hours ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Saskatoon, SK
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards

sephora.com

Talent and Business Operations Manager, Stores

Kitchener, ON, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. · Full-time

Apply on join.sephora.com About employer

Applications open in a new tab.

Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Job type: Full-time
Experience: You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296477
Store Name/Number: ON-The Boardwalk (1684)
Address: 210 The Boardwalk #2, Kitchener, ON N2N 0B1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and zoning, training and onboarding of Beauty Advisors, store scheduling, and the consistent execution of Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that typically includes Department Leads and Beauty Advisors.

What you’ll be doing as a Store Operations and Talent Manager at Sephora –

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.

Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.

Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines, and is submitted on time so team members are paid accurately and promptly.

Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Operational Excellence. Oversee all store operations, ensuring processes are executed to company standards. Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts - all completed accurately and on time within company guidelines

Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.

You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on join.sephora.com About employer

More about this job

Responsibilities

The manager will oversee store operations, including inventory management, scheduling, and payroll, while ensuring company standards are met. They are also responsible for talent management, including recruiting, training, and performance development of store staff.

Requirements

Candidates must have 2-4 years of management experience in retail, beauty, or customer service. Proficiency in Windows, Word, and Excel is required, along with strong leadership and communication skills.

Skills

Staffing
Recruiting
Training and development
Performance management
Inventory management
Payroll management
Leadership
Operational excellence
Communication skills
Windows
Microsoft Word
Microsoft Excel
Scheduling
Talent acquisition
Customer service

Benefits

Product discounts
Gratis and exclusive brand events
Extended health insurance
Life insurance
Customizable coverage options
Paid time off
Training and development
Performance-based bonus

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Talent management
Store operations
Recruitment
Staffing
Payroll
Inventory control
Performance reviews
Beauty industry
Customer experience
Leadership
Training strategy
Scheduling
Microsoft Office
Operational standards
Onboarding
Applicant tracking system
Sales performance
Business operations
Team development

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Work requirements

Jobs in Canada