Jobs in Canada

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Added 11 mins ago
A
Director, Enterprise Solutions - Google Cloud
APPLY
Toronto, ON
- Full-time
As Director, Enterprise Solutions - Google Cloud, you'll drive how Apply Digital shapes, sells, and delivers complex cloud and AI solutions on Google Cloud for enterprise clients. Reporting…
Added 26 mins ago
NR
Human Resources Advisor
Northview Residential REIT
Calgary, AB
- Full-time
We are looking for a Human Resource Advisor to join our Corporate-HR/Payroll team in Calgary, AB. Reporting to the Manager, Human Resource, you will be Providing practical HR support and…
Added 26 mins ago
S
Beauty Advisor - Full Time
Sephora
Calgary, AB
- $17 to $20 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 26 mins ago
Client Experience and Services Manager, Stores
Sephora
Thunder Bay, ON
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 41 mins ago
DC
Senior Project Manager – Transportation/Traffic Engineering & Roadway Safety
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Fredericton, NB · Saint John, NB · Moncton, NB · Halifax, NS
- Full-time
Commit to self-development and ongoing learning in emerging traffic software, micro-simulation tools, and smart mobility technologies.
Added 55 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 55 mins ago
T
Associate Investment Advisor
TD
Waterloo, ON
- Full-time
This role is responsible for supporting the lead Investment Advisor (IA) or a team of IAs by acting on their behalf through the delivery of advice and planning support, client management…
Added 1 hour ago
D
Client Financial Services Agent
Desjardins
Caisse Desjardins des Moissons-et-de-Roussillon
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 1 hour ago
D
Senior Advisor, Business strategies
Desjardins
Montreal, QC
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 1 hour ago
D
Wealth Management Advisor
Desjardins
La Pocatière, QC · Caisse Desjardins de l'Anse de La Pocatière
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 1 hour ago
D
Advisor, Business strategies
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As a business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery;…
Added 1 hour ago
D
Senior Advisor, Personal
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a senior personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs…
Added 1 hour ago
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Senior Associate, Financial Services, Digital Banking Operations, Consulting
PwC
Toronto, ON
- Full-time
Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools
Added 1 hour ago
D
Advisor, Personal
Desjardins
Levis, QC
- Full-time
As a personal advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in…
Added 1 hour ago
D
Client Financial Services Agent
Desjardins
Shawinigan, QC · Caisse Desjardins du Centre-de-la-Mauricie
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Gatineau, QC · Caisse Desjardins de Hull-Aylmer
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 1 hour ago
BS
Human Resources Advisor
Burnaby School District - SD41
Burnaby, BC
- Full-time
We have exceptional talent in our District and pride ourselves on being an engaging, collaborative, and supportive employer, as well as a progressive leader in education. We offer and…
Added 1 hour ago
IC
Associate Sales Director
ivari Canada
Calgary, AB
- Full-time
Professional development and continuous learning opportunities
Added 2 hours ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
…execute key HR programs, including talent management, performance development, compensation, employee engagement, and learning strategies. Foster cross-functional collaboration to drive…
Added 2 hours ago
ScotiaMcLeod Administrative Associate - Halifax
Scotiabank
Halifax, NS
Learning and Development – free access to Scotia Academy to upskill and develop your skills.
Added 2 hours ago
B
Investment Advisor
BMO
Toronto, ON · FCP
- Full-time
Supports client growth objectives set by team/lead advisor by proactively engaging in sales, business development and marketing activities including, but not limited to, telephone…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Rawdon, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
AB
Senior Underwriting Analyst
AGA Benefit Solutions
Montreal, QC
- $61,562 to $76,953 CAD / year
- Full-time
- Produce preliminary reports (for negotiation) and final reports (based on negotiation and any options) for the advisor;
Added 2 hours ago
NB
Chief Legal Advisor
National Bank of Canada
Montreal, QC
- Full-time
We offer a variety of continuous learning opportunities to support your professional development, including hands-on learning, training resources, and collaboration with colleagues from…
Added 2 hours ago
E
Labour Relations Advisor
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Contributes to the development of labour relations best practice learning and support for leadership to promote positive union-management relations

Sephora

Client Experience and Services Manager, Stores

Thunder Bay, ON, P7B 6B9, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00.

Apply on jobs.sephora.com About employer

Applications open in a new tab.

Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Experience: You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 299400
Store Name/Number: ON-Thunder Bay (0870)
Address: 1000 Fort William Road, Suite A1A, Box 6, Thunder Bay, ON P7B 6B9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the sales floor - our “Stage” - and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in-store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.

What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora –

Training & Development. Conduct Beauty Advisor training for new hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.

Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.

Client Experience. Managed the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensured adequate staffing to maintain a smooth client flow and efficient check-in process.

Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.

Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.

You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.

You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent time management skills that extend to your team and their efficiency.

Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on jobs.sephora.com About employer

More about this job

Responsibilities

The manager oversees store operations, including leading the sales floor team and managing beauty services to ensure an exceptional client experience. They are responsible for training staff, executing visual merchandising standards, and driving business growth through events and effective team coaching.

Requirements

Candidates must have 2-4 years of management experience in retail, beauty, or customer service. Strong leadership, coaching abilities, and the flexibility to work evenings, weekends, and holidays are required.

Skills

Team leadership
Coaching
Staff training
Client experience management
Visual merchandising
Inventory management
Vendor management
Time management
Business development
Event execution
Conflict resolution
Sales floor management
Skincare services
Make-up artistry

Benefits

Product discounts
Gratis
Exclusive brand events
Extended health insurance
Life insurance
Customizable coverage options
Paid time off
Performance-based bonus opportunities
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Beauty industry
Customer service
Team development
Visual merchandising
Inventory control
Vendor relations
Sales floor operations
Staff training
Performance management
Client engagement
Event planning
Skincare
Cosmetics
Fragrance
Leadership
Coaching
Time management
Store operations
Business growth

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Work requirements

Jobs in Canada