Jobs in Canada

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Added 8 mins ago
SP
General Manager
Shiplake Properties
Toronto, ON
- Full-time
We are seeking a commercial General Manager (office and retail) who takes pride in elevating tenant experiences while maintaining excellent property standards at Postmedia Place. In this…
Added 8 mins ago
BH
Program Manager - Pregnancy Pathways
Boyle-McCauley Health Care
Edmonton, AB
- $31.03 to $41.58 CAD / hour
- Full-time
…Pregnancy Pathways includes a dedicated building with 24/7 on-site support staff for 14 private…
Added 8 mins ago
C
Social Worker - Gender Affirming Health Clinic
CMHA
ON · Aurora, ON
- Full-time
…Vaughan, located at 8271 Keele St Unit 2. On the days of on-site work, the candidate will be required to travel within York Region & South Simcoe for client meetings and staff training or…
Added 8 mins ago
R
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
RTX
Longueuil, QC
- Full-time
Added 8 mins ago
R
Responsable CORE et Amélioration continue / CORE and Continuous Improvement Manager
RTX
Longueuil, QC
- Full-time
Added 23 mins ago
CS
Hybrid Caretaker
Cleantech Service Group
Port Moody, BC
- $23 CAD / hour
- Part-time
Site Maintenance: Manage and supervise the site. Monitor and maintain the garbage and recycling rooms. Coordinate and supervise annual and seasonal building services and inspections.
Added 23 mins ago
NR
Human Resources Advisor
Northview Residential REIT
Calgary, AB
- Full-time
We are looking for a Human Resource Advisor to join our Corporate-HR/Payroll team in Calgary, AB. Reporting to the Manager, Human Resource, you will be Providing practical HR support and…
Added 23 mins ago
Administrative Secretary
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Ontario Structured Psychotherapy Program.
Added 23 mins ago
Administrative Secretary
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Ontario Structured Psychotherapy Program.
Added 23 mins ago
Client Administration Officer (6-Month Contract)
Scotiabank
Toronto, ON
Work with Assistant Manager to ensure all team members are fully cross trained
Added 23 mins ago
Territory Manager - Heritage Division (Calgary East)
Southern Glazer’s Wine and Spirits, LLC
Calgary, AB
Participate in sales meetings, on-site training, and licensed producer tours to remain educated in company policy and industry trends/developments
Added 23 mins ago
Registered Nurse (N2) - Acute Cardiac Care Unit (ACCU) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Current CRNM registration required · Annual BLS Level C Registration/Re-Registration is required
Added 23 mins ago
Registered Nurse (N2) - Intensive Care Cardiac Sciences (ICCS)
Winnipeg Regional Health Authority
Winnipeg, MB
Current CRNM registration required · Annual BLS Level C Registration/Re-Registration is required
Added 23 mins ago
Nurse 2 - Concordia Place
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients with complex and unpredictable health…
Added 23 mins ago
Client Experience and Services Manager, Stores
Sephora
Thunder Bay, ON
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 23 mins ago
IE
Process Engineer
Integra Engineering Ltd.
Lloydminster, AB
- Full-time
As an Intermediate Process Engineer, reporting directly to the Process/Mechanical Engineering Manager, you will play a key role in development and execution of innovative process design…
Added 23 mins ago
L
Specialty Leasing Manager/Gestionnaire de location spécialisée
Leyad
Montreal, QC
- Full-time
The Specialty Leasing Manager is responsible for identifying, securing, and managing specialty retail tenants and ancillary revenue opportunities across a portfolio of retail power centres…
Added 23 mins ago
E
Director, Construction
Extendicare
Markham, ON
- Full-time
…accountable for the successful delivery of Extendicare's multi-site LTC redevelopment program, which spans new-build and redeveloped homes at various stages from pre-construction through…
Added 23 mins ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.
Added 23 mins ago
SM
General Worker (Casual) – Facilities Management
Saint Mary's University
Halifax, NS
- Full-time
Under the direction of the Manager, Custodial Services, the General Worker will:
Added 38 mins ago
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
Reporting to CMO, we’re looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you’ll help deliver high-quality trade…
Added 38 mins ago
TH
Merchandising Execution Project Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
…or as assigned by the MET supervisor. The MEPA works with on-site supervision, and provide service to multiple departments in the stores. The MEPA must be capable of executing directives…
Added 38 mins ago
AC
Chef De Projet/Project Manager
Aston Carter
Saint-Eustache, QC
- $48 to $53 CAD / hour
- Contract
Horaires de travail: Lundi au vendredi, 40 heures par semaine, 5 jours par semaine sur site, avec une flexibilité axée sur les résultats
Added 38 mins ago
SH
Clinical Nurse Consultant - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Must possess own vehicle, a current Ontario Driver’s License and a clean driving record
Added 38 mins ago
C
Videojournalist, Beauce Region (French Services) (On Site)
CBC/Radio-Canada
Quebec, QC
- Full-time
To succeed in this role, you must have a strong knack for text-based, audio and video storytelling

Sephora

Client Experience and Services Manager, Stores

Thunder Bay, ON, P7B 6B9, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00.

Apply on jobs.sephora.com About employer

Applications open in a new tab.

Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Experience: You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 299400
Store Name/Number: ON-Thunder Bay (0870)
Address: 1000 Fort William Road, Suite A1A, Box 6, Thunder Bay, ON P7B 6B9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the sales floor - our “Stage” - and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance Studio, including the Paid Services Beauty Advisor (PSBA) team who deliver personalized 1:1 services. With a strong emphasis on coaching and development, you will inspire and guide your teams to deliver exceptional client service and exceed company goals. Additionally, you will drive client engagement by innovating and executing in-store events and classes. This role reports to the Store Director and collaborates closely with the Store Operations and Talent Manager.

What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora –

Training & Development. Conduct Beauty Advisor training for new hires and existing team members. Facilitate "Welcome to Sephora" and "Sephora 101" sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.

Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.

Client Experience. Managed the Services online reservation system, including publishing Beauty Advisors' availability and class schedules. Ensured adequate staffing to maintain a smooth client flow and efficient check-in process.

Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.

Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.

You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.

You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent time management skills that extend to your team and their efficiency.

Bonus points if you have a passion or background in make-up artistry or skincare services.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on jobs.sephora.com About employer

More about this job

Responsibilities

The manager oversees store operations, including leading the sales floor team and managing beauty services to ensure an exceptional client experience. They are responsible for training staff, executing visual merchandising standards, and driving business growth through events and effective team coaching.

Requirements

Candidates must have 2-4 years of management experience in retail, beauty, or customer service. Strong leadership, coaching abilities, and the flexibility to work evenings, weekends, and holidays are required.

Skills

Team leadership
Coaching
Staff training
Client experience management
Visual merchandising
Inventory management
Vendor management
Time management
Business development
Event execution
Conflict resolution
Sales floor management
Skincare services
Make-up artistry

Benefits

Product discounts
Gratis
Exclusive brand events
Extended health insurance
Life insurance
Customizable coverage options
Paid time off
Performance-based bonus opportunities
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Beauty industry
Customer service
Team development
Visual merchandising
Inventory control
Vendor relations
Sales floor operations
Staff training
Performance management
Client engagement
Event planning
Skincare
Cosmetics
Fragrance
Leadership
Coaching
Time management
Store operations
Business growth

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Work requirements

Jobs in Canada