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Added 5 mins ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Joliette, QC
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 1 hour ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
Calling all food lovers! The Assistant Product Manager works in a fast-paced environment to support the product development journey to bring our beloved brands including President’s Choice…
Added 1 hour ago
CR
Health Care Aide- Casual
COGIR Real Estate
St. Albert, AB
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 1 hour ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 2 hours ago
MG
Manager, Cardiorespiratory Diagnostics
Michael Garron Hospital
Toronto, ON
- Full-time
Under the direction of the Diagnostic Imaging Director, The Manager, Diagnostic Imaging / Cardiorespiratory Services (DI/CardioResp) is responsible for the operational, quality,…
Added 2 hours ago
MG
Pharmacist
Michael Garron Hospital
Toronto, ON
- Temporary
Reports any medication discrepancies to the Director or Manager, Pharmaceutical Services; identifies corrective action and documents as a medication incident if needed.
Added 3 hours ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
St. John's, NL
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 3 hours ago
MU
Case Manager Crisis Response
McGill University
Brown Student Serv.
- Full-time
Reporting directly to the Associate Director, Suicide Prevention and Crisis Management, the Case Manager in the Office of the Dean of Students (ODOS), Crisis Response (CMCR) plays a key…
Added 5 hours ago
LB
Account Manager
Lemieux Bédard
Sherbrooke, QC
- Full-time
The Account Manager plays a pivotal role on the Client Services team. They will be responsible for the progress of digital, print, television or radio advertising projects entrusted to…
Added 5 hours ago
RG
Personal Support Worker - Part Time
Responsive Group Inc.
Windsor, ON
- Part-time
A student who is enrolled in an educational program for RN or RPN and who in the opinion of the Director of Care has adequate skills and knowledge to perform the duties of a Personal…
Added 5 hours ago
RG
Full Time Administrative/Nursing Assistant
Responsive Group Inc.
Prescott, ON
- Full-time
The Administrative/Nursing Assistant reports to the Director of Care and is responsible for assisting with all the day-to-day facility-wide and nursing administrative functions. Also…
Added 5 hours ago
Director of Care
Optima Living
Red Deer, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 5 hours ago
A
Assistant Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Reporting to the Senior Director, Marketing and Product Portfolio, the Assistant Marketing Manager supports the strategic development of the Cheese & Butter category. The Assistant…
Added 6 hours ago
AC
Food Service Supervisor
Aramark Canada
Halifax, NS
- Full-time
Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Added 6 hours ago
SH
Secretary 3
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Director of Central Support Services (CSS) and the CSS Management Team the incumbent is responsible for providing clerical support to the CSS Manager(s) including…
Added 7 hours ago
S
Administrative Assistant - Volunteer Services - Regular part-time - 2026-17903 (2026-17903)
Sunnybrook
Toronto, ON
- Part-time
…team, including Volunteer Resources Coordinators (VRCs) and Director, and liaises with a variety of internal and external stakeholders (patients, volunteers, visitors,staff etc.) ensuring a…
Added 7 hours ago
Senior Product Manager
AutoScout24
Toronto, ON
We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and…
Added 7 hours ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Edmonton, AB
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 7 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 7 hours ago
A
Dietary Aide
AgeCare
Mississauga, ON · Villa Forum
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 8 hours ago
EXECUTIVE DIRECTOR
Southbridge Healthcare LP
Pickering, ON
Reporting to the Regional Director, the Executive Director is responsible for the overall leadership, management, and operation of the Long-Term Care Home. This role ensures high standards…
Added 8 hours ago
A
Consulting Manager - Utilities Customer Experience and Transformation
Accenture
Montreal, QC
- Full-time
Accenture’s Utilities Industry and Enterprise group is seeking a Management Consultant Manager, Utilities, to help shape the next chapter of our Utilities Customer practice in Canada. This…
Added 9 hours ago
AH
Assistant Head Nurse - Patient Care Coordinator
Alberta Health Services
Wetaskiwin, AB
- Part-time
Reporting to the Director of the Wetaskiwin Hospital the Patient Care Coordinator will provide overall site support at the Hospital during off hours and weekends including but not limited…
Added 9 hours ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Senior Project Managers is a senior professional reporting directly to FMC Site Executive Director. The Senior Project Manager is responsible for leading, coordinating, and delivering…
Added 9 hours ago
S
HIS Training Manager - Project REACH - Temporary Full-Time - 2026-18856 (2026-18856)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Director, Clinical Informatics, the Training Manager will develop the training plan for End Users, Super Users and At The Elbow (ATE) support, in partnership with the HIS…

Sephora

Client Experience Manager

Edmonton, AB, T6N 1N5, Canada

The compensation ranges between CAD$54,800.00 - CAD$68,500.00.

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Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Posting language: English
Posted: Oct 2, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 297128
Store Name/Number: AB-So Edmonton Common (0868)
Address: 9761 19 Avenue, Edmonton, AB T6N 1N5, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

You’ll love working here…
As the Client Experience Manager, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

Training & Development. Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store’s hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
You have proven ability to lead and build top performing teams.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

While at Sephora, you’ll enjoy…

The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Client Experience Manager is responsible for overseeing all sales, services, and events within the store while leading and developing various beauty advisor teams. They ensure high-quality customer service, manage hiring processes, and drive store performance to meet company objectives.

Requirements

Candidates must have two to four years of experience in a similar retail leadership role and possess strong team-building and influential skills. Flexible availability to work during peak retail hours, including nights, weekends, and holidays, is required.

Skills

Leadership
Team management
Sales management
Training and development
Customer service
Talent acquisition
Performance management
Retail operations
Conflict resolution
Communication
Strategic planning
Mentoring

Benefits

Employee discounts
Gratis products
Exclusive brand events
Training and development
Performance-based bonus
Competitive benefits program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Sales
Leadership
Management
Customer Experience
Training
Talent Acquisition
Medallia
My Sephora Career
Team Development
Operations
Mentorship
Performance Metrics
Store Management

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