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Sephora

Operations Consultant - Full Time

Calgary, AB, T3A 0E2, Canada

$17 to $20 CAD / hour · Full-time

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Job details

Pay: $17 to $20 CAD / hour
Job type: Full-time
Experience: 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job ID: 298763
Store Name/Number: AB-Market Mall (0512)
Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service

Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

Assist in maintaining standards of cleanliness and organization within the cashier zone.
Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
Participate in programs to reduce shortage/loss.

Merchandising and Operations

Perform shipment receipt and processing in a timely manner.
Organize and maintain stockroom per company standards.
Process transfers, damages and testers per company standards.
Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
Ensure safety and tidiness standards are respected and maintained at all times.
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Ensure compliance with sampling policies and procedures.
Participate in inventory control.
Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Possess good computer, arithmetic and organizational skills.
Ability to multi-task, while being attentive to the needs of clients and the business.
Effective time management, problem solving and communication skills.
A High School graduate or equivalent.
Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION
Physical Requirements:

Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.

MEANINGFUL REWARDS
The compensation ranges between CAD$17.00 - CAD$20.00/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Operations Consultant is responsible for maintaining stockroom organization, processing shipments, and ensuring store merchandising standards are met. They also provide professional client service and assist in training team members on point-of-sale systems.

Requirements

Candidates must have 1-2 years of retail or client service experience and possess strong organizational and communication skills. A high school diploma or equivalent is required, along with the ability to lift up to 50 pounds and maintain flexible availability.

Skills

Retail
Client service
Stockroom management
Point-of-sale
Inventory control
Merchandising
Shipment processing
Computer skills
Arithmetic
Organizational skills
Multi-tasking
Time management
Problem solving
Communication skills

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Stockroom
Merchandising
Point-of-sale
Inventory
Shipment processing
Client service
POS
MPOS
Inventory control
Safety standards
Sampling policies
Fragrance environment

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