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Added 11 hours ago
O&
Supervisor - Queen's Cross Food Hall
Oliver & Bonacini
Toronto, ON
- $23 to $27 CAD / hour
- Full-time
Smart Serve certification required
Added 4 days ago
LF
Part Time Floor Leader - Toronto Eaton Centre
Lush Fresh Handmade Cosmetics North America
Toronto, ON
- Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 5 days ago
LH
Part Time Floor Leader - Toronto Eaton Centre
Lush Handmade Cosmetics
Toronto, ON
- Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 7 days ago
Retail Keyholder, Maje, Toronto Eaton Centre
SMCP NORTH AMERICA (US, CANADA)
Toronto, ON
…innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a…
Added 9 days ago
M
Relief Overnight Guest Experience Lead
Marriott
Toronto, ON
- Full-time
Added 15 days ago
LH
Part Time Floor Leader - Toronto Eaton Centre
Lush Handmade Cosmetics
AB
- Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 15 days ago
LF
Part Time Floor Leader - Toronto Eaton Centre
Lush Fresh Handmade Cosmetics North America
AB · Edmonton, AB
- Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 18 days ago
SC
shift supervisor - Store# 80519, TORONTO EATON CENTRE NORTH
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 18 days ago
S
Stage Experience Manager, Stores
sephora.com
Toronto, ON
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 19 days ago
Stage Experience Manager, Stores
Sephora
Toronto, ON
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 25 days ago
KI
Operations Lead
Kiokii Inc
Toronto, ON
- $18 to $19 CAD / hour
- Full-time
We are looking for enthusiastic applicants to join our team as an Operations Lead at Toronto Eaton Centre.
Added 27 days ago
SH
Night Auditor | Part-time | Pantages Hotel
Silver Hotel Group
Toronto, ON
- Part-time
…from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at the crossroads of the city’s best dining, shopping, and nightlife. We are the…
Added 29 days ago
P
Full Time Sales Lead
Pandora
Toronto, ON
- Full-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…
Added 1 month ago
SC
shift supervisor - Store# 04455, Toronto Eaton Centre South
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 month ago
LH
Guest Experience Manager -FT- Chelsea - Toronto
Langham Hotel
Canada
- Full-time
As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping…
Added 1 month ago
L
Part-Time Product Operations Educator (Overnight until 3am) | Toronto Eaton Centre
lululemon
Toronto, ON
- Part-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 1 month ago
G
Seasonal Retail Sales Associate - Toronto Eaton Centre
Gap
Toronto, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 1 month ago
SH
F&B Supervisor | Full-time | Pantages Hotel
Silver Hotel Group
Toronto, ON
- Full-time
…from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at the crossroads of the city’s best dining, shopping, and nightlife. We are the…
Added 1 month ago
A
Sales & Service Lead - Toronto Eaton Centre
ALO
Toronto, ON
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 1 month ago
Sales & Service Lead - Toronto Eaton Centre
ALO
Toronto, ON
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 1 month ago
FG
MANGO - Part Time Shift Lead - Toronto Eaton Centre
Fox Group Canada Inc.
Toronto, ON
- Part-time
We are looking for a Part Time Shift Lead, who must be an exceptional leader who can motive, inspire, and develop the store team.
Added 1 month ago
SH
Cook 3 | Part-time | Pantages Hotel
Silver Hotel Group
Toronto, ON
- Part-time
…from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at the crossroads of the city’s best dining, shopping, and nightlife. We are the…
Added 1 month ago
B
Manager, Store II
BonLook
Toronto, ON
- Full-time
Our BonLook - Toronto Eaton Centre is looking for someone like you to bring your exceptional skills and experience and join us as a Store Manager, to fill an existing vacancy!
Added 1 month ago
R
Nike - BOH (Back of House) Lead - Toronto Eaton Centre
Retailors
Toronto, ON
- Full-time
…Zealand, and Israel. As we continue to grow, the role of the BOH Lead is pivotal in supporting efficient store operations and delivering the premium Nike experience our customers…
Added 1 month ago
R
Nike - Visual Merchandising Lead - Toronto Eaton Centre
Retailors
Toronto, ON
- Full-time
As a Visual Merchandising (VM) Lead working for Retailors Sports Inc., the official operating partner of Nike in Canada, you will lead the execution of visual merchandising standards and…

SEPHORA

Operations Manager, Stores

Toronto, ON, Canada

The compensation ranges between CAD$54,800.00 - CAD$74,000. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: The compensation ranges between CAD$54,800.00 - CAD$74,000.
Job type: Full-time
Experience: You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.
Posting language: English
Posted: May 11, 2026

Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 288361

Store Name/Number: ON-Eaton Centre (0500)

Address: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of Operations Leads and Consultants and support their development and career journey within the operations track. Your team will ensure the efficiency of the store and support areas such as compliance with company standards, visual merchandising, inventory, and supply management. The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director and works in tandem with our Client Experience and Beauty Services Managers.

What you’ll be doing as a Store Operations manager at Sephora –

Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standards.
Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and timeframes.
Visual Merchandising. Manage the merchandising concepts and on-stage visuals within company standards. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.
Supply Management. Manage the process of maintaining an appropriate budget and quantity of supplies, testers, and samples for the store.
Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.
Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have a minimum of 2-4 years of management experience in an operations-based role or equivalent internal experience.
You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals.
You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.
You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.
You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.
Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.
Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.
The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.
The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.
The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$74,000. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply on LinkedIn About employer

More about this job

Responsibilities

The Operations Manager will lead the operational efficiency of the store, ensuring compliance with company standards and managing inventory and supply processes. They will also support the development of the operations team and engage with clients on the sales floor.

Requirements

Candidates should have 2-4 years of management experience in an operations-based role and a proven track record of motivating and coaching teams. Strong communication skills and the ability to manage performance are essential.

Skills

Management
Operations
Inventory Management
Visual Merchandising
Supply Management
Performance Assessment
Team Development
Communication
Coaching
Metrics-Driven
Customer Engagement
Budget Management
Problem Solving
Leadership
Time Management
Microsoft Office

Benefits

Health Insurance
Life Insurance
Paid Time Off
Product Discounts
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Retail
Customer Experience
Inventory
Visual Merchandising
Supply Management
Performance Management
Team Development
Budget Strategies
Sales Performance
Coaching
Microsoft Windows
Microsoft Word
Microsoft Excel
Client Engagement
Operational Efficiency

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Work requirements

Jobs in Canada