Find work in Canada.

357,098 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 56 mins ago
DS
Warehouse Associate II
DGI Supply
QC · St-Laurent, QC
- Full-time
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include the…
Added 3 hours ago
BB
Account Executive
Bosch Building Technologies North America
Toronto, ON
- Full-time
…developing and maintaining professional selling skills. Your business development skills combined with your technical knowledge of the market and contacts within the industry will lead to…
Added 4 hours ago
RS
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 4 hours ago
ZM
Bilingual Contract Specialist (English/French)
ZOLL Medical Corporation
Mississauga, ON · CA ON Mississauga
- Full-time
The Bilingual Contract Specialist provides essential administrative and operational support across the tender and contract lifecycle for ZOLL Medical's Canadian commercial operations. This…
Added 4 hours ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Medicine Hat, AB
- Part-time
…guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our…
Added 4 hours ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
…guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our…
Added 5 hours ago
PH
Nurse Practitioner, Gynecology Oncology - BC Cancer - Kelowna
Provincial Health Services Authority
Kelowna, BC
- Full-time
…nursing professional, you remain steadfast in your efforts to support all individuals who are undergoing cancer care, along with their families and friends. Working with a team of health…
Added 5 hours ago
CK
Customer Service Representative
Circle K
New Glasgow, NS
- Part-time
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 6 hours ago
GT
Risk Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $42 CAD / hour
- Contract
…through four key team functions – Policy, Testing, Advisory and Operations – that together build our Global Anti-Money Laundering (GAML) Program and professional community. AML Operations…
Added 6 hours ago
S
Rotating Equipment Manager
Shell
Scotford, AB
- Full-time
…the annual OPEX budget, and provides technical guidance to support capital investment decisions. The role requires balancing limited resources against competing priorities, ensuring…
Added 6 hours ago
S
Asset Integrity Manager
Shell
Scotford, AB
- Full-time
…corrosion and materials, static equipment, and civil engineering to support safe, efficient, and profitable operations. In addition, the position upholds technical competency within these…
Added 8 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
To display this page you need a browser with JavaScript support.
Added 10 hours ago
BV
INSPECTION ASSOCIATE
Bureau Veritas | Marine & Offshore
Hamilton, ON
- Full-time
Receives orders, obtains information, and gathers paperwork from Operations Supervisor(s) on movements.
Added 11 hours ago
NC
Service Dispatch Coordinator
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Our Customer Support team is seeking a dynamic and detail-oriented Service Dispatch Coordinator to assist with the timely and efficient resolution of technical issues requiring technician…
Added 13 hours ago
S
Senior Business Analyst, BCEHS
Sanya’k̓ula
Saanichton, BC
- Full-time
The Senior Business Analyst is responsible to lead and manage systems services projects within the BC Emergency Health Services that are provincial in nature. The Senior Business Analyst…
Added 17 hours ago
AL
Branch Manager
Air Liquide
Kamloops, BC
- Full-time
We are seeking a highly motivated and results-oriented Branch Manager to oversee the daily operations of our Kamloops branch. This role involves leading a team of Inside Sales…
Added 18 hours ago
R
Mail Insert Operator
REPAY
Mississauga, ON
- Full-time
Assists with operations and general maintenance of equipment.
Added 20 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
To display this page you need a browser with JavaScript support.
Added 21 hours ago
NC
Internal Auditor
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Identify risks, formulate pragmatic recommendations, and support teams (Finance, IT, Operations) in implementing action plans to address gaps
Added 21 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 22 hours ago
CH
Guest Experience Representative, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
The Guest Experience Representative supports all logistics related to the transportation of guests between key meeting points and CMH staging areas. This role requires a keen eye for…
Added 23 hours ago
LC
Representative, Marketing Call Centre
Loblaw Companies Limited
Toronto, ON
- Full-time
Work experience in supply chain, retail operations, distribution and completion of Post Secondary education in related fields.
Added 1 day ago
CP
Weekend Snapdragon Sales and Training Expert (Canada)
Channel Partners
Edmonton, AB
- Part-time
Perform day-to-day operations, including but not limited to merchandising, maintaining our interactive displays, and verifying in-store promotional and marketing material
Added 1 day ago
CA
Client support representative - systems
CCFS Accounting Services Inc.
Oakville, ON
- From $36 CAD / hour
- Full-time
- On-site
Provide business systems, network and Internet support to users in response to identified difficulties
Added 1 day ago
RS
Operations Management Trainee
Ryder System, Inc.
Mississauga, ON
- Full-time
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee…

Sephora

Senior Manager, Store Experience & Services

Toronto, ON, M4W 0A2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: You have 3-5+ years of experience developing and implementing strategies that improve sales, client experience, services, productivity, or operational performance.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Type: Full Time

Function: Retail Operations

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful

Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty Services across Sephora Canada stores. The work you do will impact beauty by turning business performance, client insights, and field feedback into scalable programs that improve sales, conversion, service profitability, and client satisfaction. You’ll be part of a collaborative team that’s united in beauty and supported by partners across Retail, Marketing, Finance, Talent & Training, Digital, Brand Operations, and Field Leadership.

What You’ll Do:

Lead the Canadian store experience and selling strategy, using sales, conversion, productivity, client, and operational insights to identify opportunities and improve store performance.
Develop and evolve scalable Store Experience programs that strengthen selling behaviours, execution of the Sales Model, and the overall client experience.
Serve as the Canadian business lead for store reporting platforms, overseeing existing reporting and coordinating enhancements that improve the accuracy, timeliness, and relevance of business insights.
Monitor Selling Productivity Program performance and Beauty Advisor individual SPLH, and partner with business leaders on training and coaching strategies that improve results.
Translate business performance into clear insights and action plans for Regional Field Leaders, Workload and Communications, and Retail Talent & Training.
Partner with Category and Brand Operations and the Pro Artistry Training Manager to use productivity and program results to inform Sales Model and Beauty Services training strategies.
Lead the development and evolution of the Canadian Retail Services strategy across Makeup, Skincare, Haircare, and Fragrance, including new market opportunities and optimization of the current service menu.
Partner with Finance and the Services team to manage the Retail Services P&L and develop strategies that grow sales, margin, and shop profit while optimizing expenses.
Lead the development of a service demand model that supports demand forecasting, store scheduling, and labour planning.
Partner with Retail Marketing to prioritize, calendarize, and execute Beauty Services initiatives across media, promotions, and events.
Conduct store visits with Store Experiences & Events and Regional Leadership to assess selling performance, Beauty Services execution, and the client experience, translating observations into practical action plans.
Represent the Canadian store perspective in North American and cross-functional discussions related to store digital tools, Retail Operations, and omnichannel opportunities.
Lead, coach, and develop a team of two while driving continuous improvement, strategic analysis, and enterprise initiatives that advance the client experience and business performance.

What You’ll Bring:

You have progressive leadership experience in multi-unit retail operations, field leadership, training and development, business development, store experience, or a related function.
You have 3-5+ years of experience developing and implementing strategies that improve sales, client experience, services, productivity, or operational performance.
You have experience leading, coaching, and developing direct reports and creating clarity across complex priorities.
You bring strong strategic thinking and business acumen, with the ability to connect client, field, financial, and operational insights to business opportunities.
You have strong analytical skills and can translate performance data, client insights, and field feedback into clear recommendations and action plans.
You have financial acumen and experience managing business performance, budgets, or a P&L; Retail Services experience is considered an asset.
You have exceptional cross-functional collaboration, influencing, and stakeholder management skills within a matrixed environment.
You can represent the Canadian market, influence enterprise partners, and navigate differing priorities with confidence and sound judgment.
You have excellent executive communication, presentation, storytelling, and data visualization skills.
You have strong project management and organizational capabilities, with the ability to lead multiple priorities and drive execution in a fast-paced environment.
You are advanced in Microsoft Excel, PowerPoint, and Word and are comfortable working with business reporting and dashboard tools.
You have a bachelor’s degree in Business, Retail Management, Marketing, or a related field, or an equivalent combination of education and relevant professional experience.
You can travel up to 15% of the time to support store visits, field engagement, and business initiatives.
You have comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work.

#FSCHIRING

What You’ll Get:

Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD $118,900.00 - $141,200.00 plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead Canadian store experience and selling strategies to improve performance, conversion, and service profitability. They will also oversee the development of retail services, manage P&L, and lead a team to drive continuous improvement across store operations.

Requirements

Candidates must have 3-5+ years of progressive leadership experience in multi-unit retail operations or a related field. Strong analytical, financial, and strategic thinking skills are required, along with proficiency in Microsoft Office and business reporting tools.

Skills

Retail operations
Strategic planning
Business development
Team leadership
Financial acumen
Data analysis
Project management
Stakeholder management
Performance management
Client experience
Sales strategy
Cross-functional collaboration
Communication
Presentation skills
Microsoft Excel
Dashboard tools

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
RRSP matching
Bonus
Vacation days
Flex days
Maternity leave
Paternity leave
Employee discount
Mental health resources
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Store Experience
Beauty Services
Sales Strategy
P&L Management
Business Insights
Omnichannel
Field Leadership
Project Management
Data Visualization
Performance Metrics
Demand Forecasting
Labour Planning
Retail Marketing
Strategic Analysis
Matrixed Environment
LVMH
Client Insights
Selling Productivity
Reporting Platforms

Report this job