Find work in Canada.

358,526 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
RS
INTEGRATED CHILD & YOUTH CLINICAL COUNSELLOR (ICY-CC)
Richmond School District No. 38
Richmond, BC
- Full-time
…for children and youth (birth to 18) and their families. The service delivery will be flexible and outbound, reflecting the preferences of children, youth, and families.Each ICY team will…
Added 17 mins ago
FH
Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
Join us on an exciting project and make history! The new Surrey hospital & Cancer Centre will be located on a green field site and scheduled to be the first net new hospital in BC in nearly…
Added 47 mins ago
TC
Program Manager, Part-Time
Taproot Community Support Services
Kelowna, BC
- Part-time
The Program Manager provides comprehensive operational, administrative, and clinical leadership for a high complexity residential home serving adults with significant medical and support…
Added 47 mins ago
T
Customer Experience Associate- Vernon- Future Opportunities
TD
Vernon, BC
- Part-time
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Added 47 mins ago
OV
Curling Centre Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $62,000 CAD / year
- Full-time
The Curling Centre Manager is responsible for the day-to-day operation, administration, and customer experience of the Curling Centre. This role provides leadership and oversight of all…
Added 1 hour ago
AL
Branch Manager
Air Liquide
Kamloops, BC
- Full-time
We are seeking a highly motivated and results-oriented Branch Manager to oversee the daily operations of our Kamloops branch. This role involves leading a team of Inside Sales…
Added 1 hour ago
Licensed Trailer Technician
Transportation Equipment Network - Canada
Moncton, NB
…leader in transportation equipment and solutions. We’re full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service…
Added 2 hours ago
Licensed Mobile Trailer Mechanic (310J/310T) | Up to $47/hr + $3,000 Sign on and up to $3000 Retention Bonus
Transportation Equipment Network - Canada
Mississauga, ON
TEN Canada is hiring a Licensed Mobile Trailer Technician (310J/310T) to service commercial trailers throughout the Greater Toronto Area (GTA). This field service mechanic position includes…
Added 2 hours ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 2 hours ago
LC
Senior Manager, Trade relations, Generics Portfolio Strategy
Loblaw Companies Limited
Toronto, ON
- Full-time
The Senior Manager, Trade relations, Generics Portfolio Strategy reports directly to the Director, Trade relations, Generics in a role designed to help drive and execute the enterprise…
Added 2 hours ago
IT Help Desk Support I
Your Neighbourhood Credit Union
Kitchener, ON
The IT Help Desk I will combine strong technical troubleshooting skills with excellent customer service, communication, and problem-solving abilities while working collaboratively with the…
Added 2 hours ago
Regional Director - Clinic Support
Passion Dental Group Inc.
Calgary, AB
We’re looking for a Regional Manager who is passionate about developing leaders, strengthening clinic operations, and helping teams achieve their full potential.
Added 2 hours ago
Payroll Coordinator
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
Collect, review, and verify employee timesheets, schedules, attendance records, and manager approvals before payroll deadlines.
Added 2 hours ago
Income Support Director
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
…management of the Nation's Income Support Program. As the on-site manager, the Director will oversee all operations, activities, budgets, and service delivery related to social assistance,…
Added 2 hours ago
People & Culture Coordinator (Temporary, 3-Month Contract)
Kandor
Burnaby, BC
…different: a people-first organization driven by innovation, service excellence, and community…
Added 2 hours ago
RE
Senior Drilling & Completions Engineer
Rubellite Energy
AB · Calgary, Alberta
- Full-time
with the Manager, Drilling & Completions to take wells from concept through execution and postwell
Added 2 hours ago
K
Revenue Enablement Manager
Kindsight
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
Identify friction and inefficiencies in day-to-day revenue workflows through direct observation and feedback loops with the field.
Added 2 hours ago
MF
Finance Manager
Malvern Family Resource Centre
Toronto, ON
- $65,000 to $85,000 CAD / year
- Contract
Degree in accounting, finance, business administration, or related field.
Added 3 hours ago
FC
Maintenance Manager
FLEET CANADA INC
Fort Erie, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced Maintenance Manager to lead our Maintenance Department in supporting safe, reliable, and efficient plant operations. Reporting to the Director of Operations,…
Added 3 hours ago
SW
Intermediate Underwriter (SWG Specialty)
South Western Insurance Group
Pickering, ON
- $68,500 to $85,000 CAD / year
Post-Secondary degree or diploma in a related field, such as mathematics, finance, commerce, business or equivalent experience;
Added 4 hours ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…Our customers count on us for valued solutions, dependable service, premium parts, expert support, and expertise that delivers an unmatched…
Added 6 hours ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by…
Added 6 hours ago
SD
Project Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all…
Added 6 hours ago
LC
Manager, Acquisition Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
The Manager, Acquisition Operations plays a pivotal role in the successful execution and post-acquisition integration of strategic pharmacy acquisitions at Shoppers Drug Mart. Reporting to…
Added 6 hours ago
LC
Senior Analyst, Payor Performance
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting directly to the Senior Manager, Payor Performance, this role will support the overall departmental goal of protecting and enhancing pharmacy revenues and margins via the…

Sephora

Senior Manager, Store Experience & Services

Toronto, ON, M4W 0A2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: You have 3-5+ years of experience developing and implementing strategies that improve sales, client experience, services, productivity, or operational performance.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Type: Full Time

Function: Retail Operations

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful

Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty Services across Sephora Canada stores. The work you do will impact beauty by turning business performance, client insights, and field feedback into scalable programs that improve sales, conversion, service profitability, and client satisfaction. You’ll be part of a collaborative team that’s united in beauty and supported by partners across Retail, Marketing, Finance, Talent & Training, Digital, Brand Operations, and Field Leadership.

What You’ll Do:

Lead the Canadian store experience and selling strategy, using sales, conversion, productivity, client, and operational insights to identify opportunities and improve store performance.
Develop and evolve scalable Store Experience programs that strengthen selling behaviours, execution of the Sales Model, and the overall client experience.
Serve as the Canadian business lead for store reporting platforms, overseeing existing reporting and coordinating enhancements that improve the accuracy, timeliness, and relevance of business insights.
Monitor Selling Productivity Program performance and Beauty Advisor individual SPLH, and partner with business leaders on training and coaching strategies that improve results.
Translate business performance into clear insights and action plans for Regional Field Leaders, Workload and Communications, and Retail Talent & Training.
Partner with Category and Brand Operations and the Pro Artistry Training Manager to use productivity and program results to inform Sales Model and Beauty Services training strategies.
Lead the development and evolution of the Canadian Retail Services strategy across Makeup, Skincare, Haircare, and Fragrance, including new market opportunities and optimization of the current service menu.
Partner with Finance and the Services team to manage the Retail Services P&L and develop strategies that grow sales, margin, and shop profit while optimizing expenses.
Lead the development of a service demand model that supports demand forecasting, store scheduling, and labour planning.
Partner with Retail Marketing to prioritize, calendarize, and execute Beauty Services initiatives across media, promotions, and events.
Conduct store visits with Store Experiences & Events and Regional Leadership to assess selling performance, Beauty Services execution, and the client experience, translating observations into practical action plans.
Represent the Canadian store perspective in North American and cross-functional discussions related to store digital tools, Retail Operations, and omnichannel opportunities.
Lead, coach, and develop a team of two while driving continuous improvement, strategic analysis, and enterprise initiatives that advance the client experience and business performance.

What You’ll Bring:

You have progressive leadership experience in multi-unit retail operations, field leadership, training and development, business development, store experience, or a related function.
You have 3-5+ years of experience developing and implementing strategies that improve sales, client experience, services, productivity, or operational performance.
You have experience leading, coaching, and developing direct reports and creating clarity across complex priorities.
You bring strong strategic thinking and business acumen, with the ability to connect client, field, financial, and operational insights to business opportunities.
You have strong analytical skills and can translate performance data, client insights, and field feedback into clear recommendations and action plans.
You have financial acumen and experience managing business performance, budgets, or a P&L; Retail Services experience is considered an asset.
You have exceptional cross-functional collaboration, influencing, and stakeholder management skills within a matrixed environment.
You can represent the Canadian market, influence enterprise partners, and navigate differing priorities with confidence and sound judgment.
You have excellent executive communication, presentation, storytelling, and data visualization skills.
You have strong project management and organizational capabilities, with the ability to lead multiple priorities and drive execution in a fast-paced environment.
You are advanced in Microsoft Excel, PowerPoint, and Word and are comfortable working with business reporting and dashboard tools.
You have a bachelor’s degree in Business, Retail Management, Marketing, or a related field, or an equivalent combination of education and relevant professional experience.
You can travel up to 15% of the time to support store visits, field engagement, and business initiatives.
You have comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work.

#FSCHIRING

What You’ll Get:

Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD $118,900.00 - $141,200.00 plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead Canadian store experience and selling strategies to improve performance, conversion, and service profitability. They will also oversee the development of retail services, manage P&L, and lead a team to drive continuous improvement across store operations.

Requirements

Candidates must have 3-5+ years of progressive leadership experience in multi-unit retail operations or a related field. Strong analytical, financial, and strategic thinking skills are required, along with proficiency in Microsoft Office and business reporting tools.

Skills

Retail operations
Strategic planning
Business development
Team leadership
Financial acumen
Data analysis
Project management
Stakeholder management
Performance management
Client experience
Sales strategy
Cross-functional collaboration
Communication
Presentation skills
Microsoft Excel
Dashboard tools

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
RRSP matching
Bonus
Vacation days
Flex days
Maternity leave
Paternity leave
Employee discount
Mental health resources
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Store Experience
Beauty Services
Sales Strategy
P&L Management
Business Insights
Omnichannel
Field Leadership
Project Management
Data Visualization
Performance Metrics
Demand Forecasting
Labour Planning
Retail Marketing
Strategic Analysis
Matrixed Environment
LVMH
Client Insights
Selling Productivity
Reporting Platforms

Report this job