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Added 2 mins ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
Laval, QC
- Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 2 mins ago
PA
Retail Sales Team Member
Princess Auto Ltd.
Moncton, NB
- Part-time
…customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100…
Added 2 mins ago
C
Become a Luxury Brand Evaluator (Calgary, CA) - Apply Now
CXG
Cochrane, AB
- Full-time
Observe carefully - check the ambiance, service quality, and overall customer experience
Added 2 mins ago
C
Become a Luxury Brand Evaluator (Calgary, CA) - Apply Now
CXG
Airdrie, AB
- Full-time
Observe carefully - check the ambiance, service quality, and overall customer experience
Added 2 mins ago
IG
Customer Service Representative
Insight Global
Mississauga, ON
- $35 to $42 CAD / hour
- Contract
1-3 years of customer service, order management, or related experience
Added 2 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 2 mins ago
LC
Assistant Store Manager - Fresh
Loblaw Companies Limited
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 2 mins ago
LC
Regulated Pharmacy Technician, Hourly Full Time Day
Loblaw Companies Limited
Woodstock, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Moncton, NB
- Full-time
Excellent communication skills and customer service skills
Added 2 mins ago
NF
Cashier Part Time Afternoon
No Frills
Brighton, ON
- Part-time
Motivated to learn new things and delivering great customer service
Added 2 mins ago
NF
Produce Department Manager Full Time Day
No Frills
Spruce Grove, AB
- Full-time
Exceptional customer service skills with a talent for building customer loyalty
Added 2 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Saint John, NB
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 2 mins ago
NF
Cashier Part Time Day
No Frills
Brighton, ON
- Part-time
Motivated to learn new things and delivering great customer service
Added 2 mins ago
NF
Grocery Clerk Part Time Day
No Frills
Leduc, AB
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 2 mins ago
LC
Deli Department Manager
Loblaw Companies Limited
NB · Kings, NB
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 2 mins ago
S
Meat - Meat Cutter
Sobeys
Devon, AB
- Full-time
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 2 mins ago
S
Replenishment - Clerk Grocery (PT)
Sobeys
Kitchener, ON
- Full-time
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 2 mins ago
FS
Student Part Time Evening
Fortinos Supermarket Ltd
Hamilton, ON
- Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 2 mins ago
FS
Clerk Part Time Day
Fortinos Supermarket Ltd
Hamilton, ON
- Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 2 mins ago
SD
Delivery Person, Hourly Part Time Day
Shoppers Drug Mart
Brantford, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
S
Pharmacy Assistant I - PT
Sobeys
Sussex, NB
- Full-time
Processing customer transactions (receive and release prescription requests)
Added 2 mins ago
MW
CAN Sales Assistant Whistler
Mountain Warehouse
Whistler, BC
- $19 to $20 CAD / hour
- Part-time
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so,…
Added 2 mins ago
NF
Meat Department Manager Full Time Day
No Frills
Winnipeg, MB
- Full-time
Exceptional customer service skills with a talent for building customer loyalty
Added 2 mins ago
S
Restaurant Clerk (Seton)
Save-On-Foods
Calgary, AB
- Part-time
Retail customer service experience (considered an asset).
Added 2 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Calgary, AB
- Part-time
You listen to customers’ needs to provide exceptional customer service;

Sephora

Services Lead, Stores - Full Time

ON, Canada
Markham, ON, L3R 4M9, Canada

$22.2 to $26.1 CAD / hour · Full-time

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Job details

Pay: $22.2 to $26.1 CAD / hour
Job type: Full-time
Apply by: Oct 6, 2026
Posting language: English
Posted: Sep 21, 2026

Original job description

Job ID: 293981
Store Name/Number: ON-Markville (0584)
Address: 5000 Highway 7 East, Markham, ON L3R 4M9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will:

Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling .Be aware of the store’s sales performance and opportunities ensuring that the department specific team member is aligned with goals.
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
Talent Champion. Participate in the interviewing process as needed for the World team.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have proven ability to influence peers and provide feedback.
You can demonstrate strong client service skills.
You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Services Lead supports all departments on the sales floor by ensuring the team executes the selling model and provides outstanding client service. They also manage visual merchandising standards, act as the Manager on Duty, and oversee staffing levels to meet business objectives.

Requirements

Candidates must have one to three years of experience in a similar role at a similar volume store. Strong client service, time management, and problem-solving skills are required, along with the ability to influence peers and provide effective feedback.

Skills

Client service
Sales performance management
Visual merchandising
Team leadership
Time management
Problem-solving
Staffing management
Interviewing
Employee engagement
Mentoring

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sephora
Sales
Merchandising
Beauty Advisor
Client Service
Store Operations
Management
Leadership
Staffing
Performance Management
Visual Standards
Entrepreneurial Spirit
Talent Development
Employee Engagement

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