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Added 2 mins ago
R
Manager, Tax Technology
Ryan
Toronto, ON
- Full-time
…design and implementation, and ensures high-quality delivery of client and internal solutions. The Manager serves as a strategic liaison between business stakeholders, clients, and…
Added 2 mins ago
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Manager of Projects (MOP)
Jacobs
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- $168,600 to $221,325 USD / year
- Full-time
Lead coordination across a portfolio of data center projects, ensuring consistent delivery, effective risk management, and alignment with client expectations
Added 2 mins ago
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Vancouver, BC
- Full-time
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PROJECT MANAGER
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Develop and maintains successful client/owner relationships on behalf of Conwest.
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Added 2 mins ago
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Account Executive, Personal Lines
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Added 2 mins ago
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Account Executive, Personal Lines
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- $44,000 to $86,000 USD / year
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…
Added 2 mins ago
JE
Senior Electrical Engineer
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- Full-time
We are seeking a full-time, permanent Senior Electrical Engineer with 10 to 20 years of industry experience. This role is ideal for an individual who has led complex industrial projects -…
Added 2 mins ago
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- Full-time
You are accountable for your work and our client’s experience
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Airport Designer
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- Full-time
…Calgary office. In this role the successful candidate will have experience engaging with clients directly in providing innovative design solutions in the aviation sector. Our current…
Added 2 mins ago
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- Full-time
Our client is looking for an experienced engineering leader who combines strong technical knowledge with the ability to lead people, projects, and external partners.
Added 2 mins ago
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Mental Health & Addictions Case Coordinator Nurse (RN/RPN) - Powell River, BC
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- Full-time
…concurrent disorders (i.e. addictions) to meet the needs of the client and to provide integration and continuity across the care continuum. Establishes and maintains relationships with, and…
Added 2 mins ago
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Farm & Commercial Broker
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GUCCI Manager of Client Engagement, Canada
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- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 2 mins ago
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Added 2 mins ago
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…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
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Added 2 mins ago
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Our client is seeking a highly experienced Senior MuleSoft Developer to support a large-scale enterprise learning platform transformation and migration program. This role will lead the…
Added 2 mins ago
Senior Finance Analyst - Energy Construction
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Senior Regional Insurance Manager, Omni Channel Distribution, Ontario
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Added 2 mins ago
Wealth Management - ScotiaMcLeod Internship/Co-op - Winter 2027 - Montreal
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Identifying new prospective relationships via client/partner referrals or lead lists
Added 2 mins ago
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Experience in consulting and client service delivery is desirable.

Sephora

Services Lead, Stores - Full Time

Calgary, AB, T3A 0E2, Canada

$20 to $23.55 CAD / hour · Full-time

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Job details

Pay: $20 to $23.55 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Job ID: 297306
Store Name/Number: AB-Market Mall (0512)
Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will:

Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling .Be aware of the store’s sales performance and opportunities ensuring that the department specific team member is aligned with goals.
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
Talent Champion. Participate in the interviewing process as needed for the World team.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have proven ability to influence peers and provide feedback.
You can demonstrate strong client service skills.
You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$20.00 - CAD$23.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Services Lead supports all sales floor departments by ensuring the team executes the selling model and provides outstanding client service. They also oversee visual merchandising standards, manage store operations, and act as the Manager on Duty to drive business performance.

Requirements

Candidates must have one to three years of experience in a similar role at a comparable volume store. Strong client service, time management, and problem-solving skills are required, along with the ability to influence peers and provide effective feedback.

Skills

Client service
Sales performance management
Visual merchandising
Team leadership
Time management
Problem-solving
Staffing management
Interviewing
Influencing peers
Operations support

Benefits

Performance-based bonus opportunities
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty Advisor
Sales Floor
Skincare
Fragrance
Sephora Collection
Visual Merchandising
Operations
Manager on Duty
Client Service
Staffing
Talent Acquisition
Employee Engagement
Performance Management
Business Development

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