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Added 11 mins ago
Delivery Truck Driver (Class 1/AZ)
7-Eleven
Oakville, ON
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 11 mins ago
Recreation and Inclusion Coordinator-EN
Canadian Forces Morale and Welfare Services
Petawawa, ON
$67,990 to $80,000 CAD / year
Full-time
…sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity…
Added 11 mins ago
Director, Business Intelligence & Category Management
Analyticsmart
Toronto, ON
$125,000 to $150,000 CAD / year
Proven experience in retail, CPG, e-commerce, or wholesale/distribution (industry-specific depending on the company)
Added 26 mins ago
Manager, Business Process Reengineering
Canadian Tire Corporation
Toronto, ON
Full-time
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Added 26 mins ago
Store Crew
7-Eleven
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 26 mins ago
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Lead requirements workshops and create artifacts such as data flow diagrams, process models, and message mapping documents
Added 26 mins ago
Business Development Representative
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Full-time
Previous sales experience, or customer-facing work in support, service, hospitality, retail, or a similar environment.
Added 26 mins ago
Store Manager - Apparel
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$47,000 to $53,000 CAD / year
Full-time
…quality products, exceptional service, and an engaging in-store experience. With a strong brand presence and a focus on customer connection, they are seeking a Store Manager to lead their…
Added 26 mins ago
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Must have at least 1 year of prior customer service, retail or administrative support experience
Added 26 mins ago
National Distribution Manager
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Full-time
We are looking for a highly motivated, talented, and experienced National Distribution Manager to lead and manage the day-to-day operations of our 4 Canadian distribution centres and its…
Added 26 mins ago
Keyholder
Torrid
Guelph, ON
Part-time
Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
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Assistant Produce Manager
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$20.5 CAD / hour
Full-time
…that reflect Farm Boy’s commitment to the best fresh shopping experience. Through collaborative leadership, hands-on coaching, and daily team engagement, you’ll help build a high-performing…
Added 26 mins ago
Store Crew
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…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 26 mins ago
Assistant Chef Manager
Farm Boy Inc.
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$21 CAD / hour
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You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 26 mins ago
Store Crew
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…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 26 mins ago
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…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 26 mins ago
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Victoria, BC
Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
Added 26 mins ago
Sales Professional
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…industry veteran Aman and partner Vanny. With over 20 years of experience in retail sales of new and used vehicles, the dealership is built on a vision to eliminate pushy, high-pressure…
Added 26 mins ago
Global Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
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Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 27 mins ago
Senior Manager, Loyalty Acquisition
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Toronto, ON
Serve as Scotiabank’s day-to-day engagement lead into the Scene+ coalition and its partners - translating Bank objectives into joint activation plans that also deliver partner value.
Added 42 mins ago
Sales Associate
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Full-time
2+ years of sales experience (retail or commissioned preferred)
Added 42 mins ago
Department Manager, Pharmacy
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Cowichan 1, BC · Duncan, BC
$68.14 to $72.05 CAD / hour
Other
You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking…
Added 42 mins ago
Outside Sales Representative
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$50,000 to $65,000 CAD / year
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Providing an exceptional customer experience from the first conversation through ongoing support
Added 42 mins ago
Chef Department Manager
Farm Boy Inc.
Barrie, ON
$57,500 to $62,500 CAD / year
Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 42 mins ago
Assistant Produce Manager
Farm Boy Inc.
Whitby, ON
Up to $21.5 CAD / hour
Full-time
…that reflect Farm Boy’s commitment to the best fresh shopping experience. Through collaborative leadership, hands-on coaching, and daily team engagement, you’ll help build a high-performing…

Sephora

Services Manager, Stores

Hamilton, ON, L9A 4X5, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Posting language: English
Posted: Sep 28, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296843
Store Name/Number: ON-Lime Ridge Mall (0576)
Address: 999 Upper Wentworth St, Hamilton, ON L9A 4X5, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As Services Manager, Stores, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.

Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

SKILLS AND QUALIFICATIONS

You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

ADDITIONAL INFORMATION
Physical Requirements:

Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The Services Manager is responsible for overseeing all services, classes, and events within a specific Sephora store location. They manage daily operations, lead the beauty studio team, and ensure high-quality client experiences through effective staffing and training.

Requirements

Candidates must have two to four years of experience in a similar role at a comparable volume store. Strong communication, leadership, and team-building skills are required to drive sales and deliver exceptional service.

Skills

Store management
Team leadership
Event management
Customer experience
Staff training
Performance management
Operations management
Communication skills
Influencing skills
Artistry development
Technology innovation
Scheduling

Benefits

Performance-based bonus
Competitive benefits program
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Beauty
Store Management
Services Manager
Operations
Beauty Studio
Event Planning
Staff Development
Client Experience
Performance Management
Sales
Leadership
Training
Inventory Management
Scheduling
Communication

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