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Added 14 mins ago
Respiratory Therapist (RT)
Vancouver Coastal Health
Richmond, BC
$40.19 to $50.2 CAD / hour
Other
…Respiratory Therapy leadership team consists of an Operations Manager, Professional Practice Lead, Clinical Resource Therapist, and Charge RTs to ensure support as you transition to become…
Added 27 mins ago
COMMERCIAL ACCOUNT MANAGER CAN - Atlantic Canada (Halifax/Dartmouth)
The Home Depot Canada
NS · Nova Scotia, Canada
Full-time
The Commercial Account Manager is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The…
Added 27 mins ago
Marketing Manager, Visual Content and Design
Fairmont Hotels & Resorts
Jasper, AB
Full-time
We are seeking a visually driven Marketing Manager with a strong foundation in graphic design and content creation to bring our storytelling to life. You’ll play a key role in shaping the…
Added 27 mins ago
Director, Business Services
Durham Region (The Regional Municipality of Durham)
ON · Durham, ON
$160,804 to $201,030 CAD / year
Full-time
…overseeing a workforce of 79 staff and supporting more than 60 program areas. Responsible for a departmental budget exceeding $700 million and funding relationships with multiple provincial…
Added 27 mins ago
Recruteur de niveau d'entrée / formation de vente/Entry Level Recruiter
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Added 29 mins ago
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Added 43 mins ago
Project Manager
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Added 57 mins ago
Directeur(trice) régional(e) - District Manager (Apparel - Premium)
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$70,000 to $75,000 CAD / year
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Added 57 mins ago
Production Operator C
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Mississauga, ON
Other
We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals.
Added 59 mins ago
Clerk 2 - Primary Care-Commis 2-Soins primaires
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Added 1 hour ago
Senior Manager, Athlete Marketing
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Added 1 hour ago
Supply Handler - Temporary - Full Time - Saskatoon, SK
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…ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to…
Added 1 hour ago
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Licensed Practical Nurse (LPN) - Concordia Place
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Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 1 hour ago
Clerk 2 - Primary Care - Repost
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…Practitioner), and directly reporting to the Director Health Services or Manager Health Services, the Clerk 2 - Primary Care provides clerical support to the department. The incumbent is…
Added 2 hours ago
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Added 2 hours ago
Regional Manager, Residential Operations
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$100,000 to $115,000 CAD / year
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The Regional Manager, Residential Operations is responsible for the tactical execution of the Client's strategic direction for their portfolio of properties. They will oversee a portfolio…
Added 2 hours ago
Technical Business Development Representative
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ACCOUNT MANAGER | SALES EXECUTIVE | STRATEGIC PARTNER MANAGER | REGIONAL SALES MANAGER
Added 2 hours ago
Member Engagement and Projects, Alberta Bureau for International Education
SAIT
Calgary, AB
Job classification: P2083 - Business Development Manager

Sephora

Talent and Business Operations Manager, Stores

Kitchener, ON, N2N 0B1, Canada

Pay: The compensation ranges between CAD$54,800.00 - CAD$68,500.00.
Experience: You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 296477
Store Name/Number: ON-The Boardwalk (1684)
Address: 210 The Boardwalk #2, Kitchener, ON N2N 0B1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and zoning, training and onboarding of Beauty Advisors, store scheduling, and the consistent execution of Sephora’s operational standards. Reporting directly to the Store Director and collaborating closely with the Client Experience and Beauty Services Managers, you will also manage a team that typically includes Department Leads and Beauty Advisors.

What you’ll be doing as a Store Operations and Talent Manager at Sephora –

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.

Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners develop and execute the store's on-going training strategy.

Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines, and is submitted on time so team members are paid accurately and promptly.

Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Operational Excellence. Oversee all store operations, ensuring processes are executed to company standards. Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts - all completed accurately and on time within company guidelines

Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if –

You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.

You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.

You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.

You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.

You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel.

You might not meet every requirement listed - and that’s okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths.

Location, Availability, and Physical Requirements-

On-site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore.

Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Sephora’s Total Rewards-

The Compensation. Sephora’s pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed.

The Perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events.

The Benefits. This role includes access to Sephora's extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge.

The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.

Join us and belong to something beautiful.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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More about this job

Responsibilities

The manager will oversee store operations, including inventory control, scheduling, and payroll, while leading the team in executing company standards. They are also responsible for talent acquisition, training, and performance management to ensure a high-performing store environment.

Requirements

Candidates should have 2-4 years of management experience in retail, beauty, or customer service. Proficiency in Windows, Word, and Excel is required, along with strong leadership and communication skills.

Skills

Staffing
Recruiting
Training and development
Performance management
Inventory management
Payroll management
Leadership
Operational excellence
Communication skills
Windows
Microsoft Word
Microsoft Excel
Scheduling
Customer service
Business operations

Benefits

Product discounts
Gratis and exclusive brand events
Extended health insurance
Life insurance
Customizable coverage options
Paid time off
Performance-based bonus opportunities
Learning and development initiatives

Visa sponsorship

Not detected in the job text

Keywords

Talent management
Business operations
Retail management
Beauty industry
Staffing
Recruitment
Training strategy
Payroll
Performance reviews
Inventory control
Shipping and receiving
Cycle counts
Sales performance
Customer experience
Leadership
Windows
Microsoft Word
Microsoft Excel
Onboarding
Applicant tracking system

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