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Added 32 mins ago
Administrative Coordinator (Divisional Planning, Coordination & Support Services)
WorkSafeBC
Richmond, BC
Full-time
…completion? We’re looking for an experienced Administrative Coordinator to assist and support our Director, Divisional Planning, Coordination & Support Services at WorkSafeBC in our…
Added 33 mins ago
Project coordinator - Marine works
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Montreal, QC · Quebec, QC
As a Project Coordinator within Pomerleau’s Civil & Infrastructure teams, you will play a key role at the heart of our Structures. You will manage multiple activities and schedules to gain…
Added 33 mins ago
Quality Coordinator - WAHA Project
Pomerleau
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Added 33 mins ago
Project Coordinator
Pomerleau
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Added 1 hour ago
Airworthiness Coordinator
Actalent
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Contract
Determine the extent of affected airworthiness standards for each project and define the proposed basis of certification and means of compliance with those standards.
Added 2 hours ago
Coordonnateur·trice, Achats // Buying Coordinator
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Added 4 hours ago
Health, Safety & Environment Advisor
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Full-time
…findings and field reports to Trades Superintendent, Subcontract Coordinator and Site Manager for…
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The Tremplin Consortium supports the career and professional development (CPD) and career preparedness of biomedical graduate trainees and postdoctoral fellows across affiliated research…
Added 4 hours ago
Health, Safety & Environment Advisor
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…findings and field reports to Trades Superintendent, Subcontract Coordinator and Site Manager for…
Added 4 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
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Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
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…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 4 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 5 hours ago
Industry Partnership & Employer Engagement Coordinator
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Added 5 hours ago
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Added 5 hours ago
Stewardship Coordinator
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Senior Coordinator, Advancement
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Full-time
…fundraising success by providing administrative, operational, and project management support to the advancement team. This position ensures the efficient execution of major, principal,…
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Senior HSE Program Coordinator (Calgary)
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Full-time
Reporting to the HSE Manager, the Senior HSE Program Coordinator supports the effective administration of Synergy Projects’ Health, Safety & Environment program through safety planning,…
Added 6 hours ago
Hospital to Home (H2H) Coordinator
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Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 7 hours ago
Better at Home Program Coordinator
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Added 8 hours ago
Senior Project Coordinator - Development & Construction
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Full-time
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Added 9 hours ago
Project Engineering Coordinator
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Full-time
The Project Engineering Coordinator will report to the Cernavoda Unit 1 & Qinshan Tooling Project Manager and will be responsible for supporting refurbishment tooling design, manufacturing,…

Serco

Business Operations & Growth Coordinator- Ottawa- Hybrid

Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Position Overview

Position Description & Qualifications

Serco Canada is seeking a highly organized and proactive Business Operations & Growth Coordinator to support the Managing Director and senior leadership team.

This role is ideal for an early-career professional seeking exposure to executive leadership, government relations, business development, and corporate operations, or for an experienced administrator looking to expand their responsibilities within a dynamic and growing organization.

The successful candidate will help coordinate strategic initiatives, support stakeholder engagement activities, manage executive priorities, and assist with the planning and execution of key business and customer-facing events.

Key Responsibilities

Business Development Support

Assist with customer engagement activities and follow-up actions.
Support capture and business development efforts through coordination and research.
Maintain opportunity tracking tools and action item registers.
Assist with preparation of presentations, briefings, and customer materials.
Conduct market and competitor research.

Government Relations & Stakeholder Engagement

Support outreach and engagement activities with government, industry, and partner stakeholders.
Track government, defence, aerospace, and public sector initiatives of relevance to Serco.
Assist in preparing briefing notes, backgrounders, stakeholder profiles, and meeting materials.
Maintain stakeholder contact databases and engagement records.
Coordinate meetings with government, industry, and customer representatives.

Executive Coordination & Operations

Provide administrative support to the Managing Director and senior leaders.
Coordinate calendars, meetings, travel arrangements, and executive logistics.
Prepare meeting agendas and track decisions and action items.
Provide office/facility administrative support
Assist with planning and coordination of strategic initiatives and internal projects.
Support corporate reporting and operational activities as required.

Events & Corporate Engagement

Coordinate participation in conferences, trade shows, customer events, and industry association activities.
Manage event logistics, registrations, guest lists, and follow-up actions.
Support visits by customers, partners, and Serco leadership.

Qualifications

Degree or diploma in Political Science, Public Administration, Business, International Affairs, Communications, Marketing, or a related field, or equivalent professional experience.
Excellent written and verbal communication skills.
Strong organizational and project coordination abilities.
Ability to manage multiple priorities and work independently.
Proficiency in Microsoft 365 applications.
Strong attention to detail and professionalism.
Interest in government relations, defence, aerospace, public affairs, or business development.
Fluent in French and English

What Success Looks Like

The successful candidate will become a trusted coordinator who helps keep senior leaders organized, strengthens stakeholder engagement efforts, improves internal coordination, and contributes to Serco Canada's continued growth.

Growth Opportunities

As Serco Canada expands, this role offers a clear pathway into:

Business Development
Capture Management
Government Relations
Strategic Communications
Project Management
Corporate Operations
Leadership Roles

This position is designed for someone with the potential and ambition to grow alongside the business and become part of Serco Canada's future leadership pipeline.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

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More about this job

Responsibilities

Coordinate business development, government relations, stakeholder engagement, and executive operations, including research, meeting materials, calendars, and action tracking. Organize conferences and customer-facing events, support strategic initiatives, and help improve internal coordination and business growth.

Requirements

A degree or diploma in a related field, or equivalent professional experience, is required, along with strong communication, organization, project coordination, and Microsoft 365 skills. Candidates should be able to manage multiple priorities independently, demonstrate professionalism and attention to detail, have an interest in relevant public-sector or business fields, and be fluent in French and English.

Skills

Business Development Coordination
Government Relations
Stakeholder Engagement
Executive Coordination
Project Coordination
Market Research
Competitor Research
Written Communication
Verbal Communication
Organization
Multitasking
Microsoft 365
Event Coordination
Presentation Preparation
Calendar Management
French-English Fluency

Benefits

Competitive Pay
Performance-Based Incentives
Benefits Supporting Well-Being and Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Capture Management
Government Relations
Stakeholder Engagement
Public Affairs
Defence
Aerospace
Public Sector
Executive Coordination
Corporate Operations
Strategic Initiatives
Market Research
Competitor Research
Opportunity Tracking
Action Item Registers
Briefing Notes
Stakeholder Profiles
Microsoft 365
Calendar Management
Meeting Coordination
Travel Arrangements
Event Logistics
Conferences
Trade Shows
Customer Engagement
Corporate Reporting
Project Management
Strategic Communications
French
English

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