Customer service representative jobs in Mississauga, ON and nearby

Customer service representative jobs within 25 km of Mississauga, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 231
Employers: 117

Advertised starting pay

Average starting payCAD / hour: $18.42Across 50 listings
Average starting payCAD / year: $45,462Across 13 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 16%37 listings
On-site: 84%193 listings

Not specified: <1% (1 listing)

Employers hiring include Farm Boy Inc. (50), CIBC (14), Dollar Tree Stores (12).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Mississauga, ON and nearby

Within 25 km

Save this search

Added 15 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
$17.6 CAD / hour
Part-time
Added 12 days ago
Senior Customer Service Representative (Motivator) - Toronto Richmond and John
GoodLife Fitness
Toronto, ON
Full-time
SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
Added 16 days ago
Customer Service Agent (PT)
Jazz Aviation LP
Toronto, ON
Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 16 days ago
Bilingual Customer Service Representative
ESC Corporate Services
Toronto, ON
Full-time
Added 12 days ago
Customer Service Representative
Qnity
Mississauga, ON
Other
Added 12 days ago
Customer Service Representative (12-Month Contract)
OCS Ontario Cannabis Store
Toronto, ON
…industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect…
Added 16 days ago
Customer Service Representative, Order Desk Management
Linde
Brampton, ON
Full-time
Customer Service Representative, Order Desk Management (full time)
Added 12 days ago
Customer Service Representative
U-Haul
Brampton, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be…
Added 14 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
Added 14 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
Added 14 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
Added 17 days ago
Pharmacy Assistant - Customer Service Representative
MediSystem Pharmacy
Toronto, ON
Full-time
Added 17 days ago
Customer Service Associate- Appliances
RONA
Toronto, ON
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 15 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
Up to $18 CAD / hour
Full-time
Added 17 days ago
Bilingual Customer Service Representative
Gordon Food Service - Canada
Toronto, ON
Full-time
Added 18 days ago
Customer Service Agent
VGW
Toronto, ON
$55,000 to $61,000 CAD / year
Full-time
We have an exciting opportunity to join our Customer Service Ops team in Toronto and are currently looking for a Customer Service Agents to join the team.
Added 15 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
Added 16 days ago
Customer Service Representative (Motivator) - Toronto Bloor and Park
GoodLife Fitness
Toronto, ON
Part-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
Customer Service Representative ( 1 Year Contract)
Lactalis Canada
Mississauga, ON
Contract
Added 18 days ago
Customer Service Agent 2-Part-Time-Downsview
Serco
Toronto, ON
Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 18 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
$17.6 CAD / hour
Part-time
Added 17 days ago
Customer Service Representative (Motivator) - Oakville Trafalgar Ridge Plaza
GoodLife Fitness
Oakville, ON
Part-time
Who is a Customer Service Representative (Motivator)?
Added 17 days ago
Customer Service Representative
Magna International
Brampton, ON
Full-time
Added 19 days ago
Customer Service Associate - Plumbing
RONA
Brampton, ON
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 18 days ago
Customer Service Representative
BMO
Toronto, ON
Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…

Serco

Customer Service Agent 2-Part-Time-Downsview

Toronto, ON, Canada
North York, ON, Canada

Job type: Part-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Sep 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Summary/Purpose

Position Description & Qualifications

Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.
Assesses applicants’ identity documents for validity.
Provides information and assistance related to Driver Examination services.
To ensure the fair and proper issuance of an Ontario Driver’s Licence.

Key Responsibilities

Provides excellent customer service during the delivery all Driver Examination Services.
Providing information and assistance to applicants for all classes of licences.
Reviewing applicant information to determine eligibility for a variety of classes of licences.
Conducting vision screen testing, photographing of applicants, and administering written and/or oral knowledge testing.
Scheduling and dispatching road tests and issuing temporary licences.
Collecting fees for a variety of transactions.
Investigating problems or errors on the driver record and initiating corrections.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Other related duties relevant to this position as may be required.

Health And Safety

Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre including travel points.
Takes every precaution to contribute to a safe and healthy workplace.
Demonstrates correct use of equipment, materials and protective devices required by law.
Demonstrates awareness of and educates self on changes to legislation, regulations, Company policies and procedures.
Takes the initiative to report unsafe conditions.
Complies with Part III, Section 27 of the OHSA (Duties of Workers).

Other/Projects

Comply with Serco Canada Inc. policies and procedures.
Performs other tasks as assigned by management, including but not limited to special projects.
Must participate in obtaining any required security measures, as deemed by Serco.
Must participate in Initial and maintenance training for Customer Service Agent.

Job Requirements

EDUCATION /CERTIFICATIONS:

Successful completion of the Customer Service Agent training program
GED or high school diploma as a minimum
Must hold a valid Ontario Class G driver’s licence.

KNOWLEDGE And EXPERENCE

Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Intermediate level computer skills required
Two (2) years’ experience with demonstrated excellent customer service.

Skills/Competencies

(Interpersonal Communication, Financial, Managerial, Problem solving):

Excellent customer service skills, ability to deal with difficult and highly complex situations.
Ability to multi-task.
Ability to process and manage sensitive personal information.
Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Strong judgement and decision-making skills.

Knowledge and understanding of driving and assessment Driving test policies and standards, requirements of the driving test.

Assessment skills - Ability to observe accurately, monitor and evaluate overall candidate performance. Uniformity and consistency in assessment. Assimilate information quickly and extract key points.

Quality of service - Ability to establish and communicate what the candidate can expect during licensing process. Ability to communicate clearly, choosing content, style, and language to suit the audience and context and deal with enquiries from candidates. Ability to provide clear feedback about test results.

Fostering Change - The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness.

Thoroughness - The ability to ensure that one's own work is complete and accurate. Proven track record of high performance and creating a positive and productive work environment.

Decisiveness - The ability to make difficult decisions in a timely manner.

Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Personal credibility - To be responsible, reliable, and trustworthy.

Mental And Physical Effort

Mental: Activities are moderate intensity at more than 4 hrs/day or high intensity at 2-4 hrs/day
Physical: Activities are low intensity, less than 2 hrs/day

Working Conditions

Little exposure to disagreeable elements
Minor risk of injury, harm, or illness

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

Apply About employer

More about this job

Responsibilities

Evaluates applicant eligibility for Ontario Driver's Licences by assessing identity documents and conducting vision and knowledge tests. Provides customer service, schedules road tests, collects fees, and ensures compliance with Ministry regulations.

Requirements

Requires a high school diploma or GED, a valid Ontario Class G driver's licence, and at least two years of excellent customer service experience. Must possess intermediate computer skills and knowledge of the Highway Traffic Act.

Skills

Customer Service
Identity Verification
Vision Screening
Knowledge Testing
Scheduling
Financial Transactions
Conflict Resolution
Multi-tasking
Decision Making
Assessment Skills
Communication
Stress Management
Data Privacy
Attention to Detail
Time Management
Judgment

Benefits

Performance-based Incentives
Well-being Benefits
Work-life Balance Benefits

Visa sponsorship

Not detected in the job text

Keywords

Highway Traffic Act
Ontario Driver's Licence
Driver Examination Services
Identity Validation
Vision Screening
Road Test Scheduling
Customer Service
Regulatory Compliance
OHSA
Serco Canada
DriveTest Centre
Government Services
Administrative Support
Public Sector

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