Find work in Canada.

523,213 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
IH
Licensed Practical Nurse (LPN) | Long-term Care
Interior Health Authority
Nelson, BC
- Internship
…from Castlegar and an hour from Trail, both of which offer commercial airports. Nelson is celebrated for its blend of “storybook charm and cosmopolitan sophistication.” Situated on the…
Added 5 mins ago
TC
Junior/Intermediate Structural Engineer
TIDES Consulting Ltd
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Our growing team has an immediate opening for a Junior/Intermediate Structural Engineer. Our projects include residential, commercial and industrial projects.
Added 5 mins ago
E
Truck Vehicle Service Attendant - Burnaby
Enterprise
Burnaby, BC
- Full-time
Due to commercial vehicle Hours of Service requirements, this position is not compatible with outside employment. Successful candidates will not be permitted to maintain outside employment
Added 5 mins ago
L&
Account Services Representative
Long & McQuade Musical Instruments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Credit approvals for consumer and commercial account rentals
Added 5 mins ago
DS
Logistics Coordinator
Dorigo Systems Ltd.
Burnaby, BC
- Full-time
Prepare packing slips, shipping labels, commercial invoices, and other required shipping documentation.
Added 5 mins ago
LP
Curb Management Officer - Victoria, British Columbia
LAZ Parking
Victoria, BC
- $20 USD / hour
- Internship
Direct and manage vehicle traffic throughout terminal curbside and commercial loading areas.
Added 6 mins ago
OD
Sanitation Associate
One Degree Organic Foods
Mission, BC
- Full-time
Prior experience in industrial, commercial, or food-processing sanitation preferred
Added 20 mins ago
GE
Class 1/3 Operators
GFL Environmental Inc.
Sparwood, BC
- Full-time
Class 3 Driver’s License with Air Brakes and a fairly clean Commercial Drivers Abstract; Class 1 Driver's License would be an asset.
Added 35 mins ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
Develop fire protection strategies for complex commercial, healthcare, institutional, and mixed-use projects
Added 35 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
ON · Ontario, Canada
- Full-time
Added 35 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Added 35 mins ago
CR
Full-Time Janitor (12 AM to 8 AM)
COGIR Real Estate
Ottawa, ON
- Full-time
Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable
Added 35 mins ago
CR
Part-Time Janitor (12 AM to 8 AM)
COGIR Real Estate
Ottawa, ON
- Part-time
Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable
Added 35 mins ago
CR
Part-Time Janitor (4 PM to 12 AM)
COGIR Real Estate
Ottawa, ON
- Part-time
Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable
Added 35 mins ago
AA
AIRBUS Mirabel - Magasinier / Storeman
Airbus Aircraft
Montreal, QC
- Full-time
Manufacturer of commercial aircraft, with Space and Defense divisions as well as Helicopters, Airbus is the largest aeronautics and Space Company in Europe and a world leader.
Added 35 mins ago
LC
Senior Strategic Sourcing Specialist
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
…packaging categories, managing supplier relationships, negotiating commercial agreements, identifying cost reduction opportunities, and ensuring supply continuity across Lactalis North…
Added 35 mins ago
CR
Full-Time Janitor (4 PM to 12 AM)
COGIR Real Estate
Ottawa, ON
- Full-time
Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable
Added 35 mins ago
D
Senior Mechanical Engineer
DIALOG
Calgary, AB
- $115,000 to $130,000 CAD / year
- Full-time
…interior designers, and engineers collaborate under one roof on commercial and institutional projects spanning hospitality, recreation, education, and healthcare. If you thrive in a team…
Added 35 mins ago
G
Architect - Senior
Gensler
Ottawa, ON
- Full-time
10+ years of experience in a commercial design firm
Added 35 mins ago
CR
Housekeeper
COGIR Real Estate
Regina, SK
- Part-time
To clean, dry and fold residents’ and company laundry as required; includes use of commercial and domestic machines; includes stripping and making of resident beds
Added 36 mins ago
R
Client Advisor
RBC
Langley (District), BC
- Full-time
Added 36 mins ago
NF
Commercial Insurance Specialist (Trainee)
Northbridge Financial Corporation
Calgary, AB
- Full-time
What it’s like to be a Federated Commercial Insurance Specialist, Trainee:
Added 51 mins ago
RB
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
Royal Bank of Canada
Richmond Hill, ON
- Full-time
· Minimum 3-5 years commercial banking experience
Added 51 mins ago
RB
Client Advisor
Royal Bank of Canada
Iqaluit, NU
- Full-time
Added 51 mins ago
RB
Investment Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
Establish and maintain reciprocal relationships with RBC partners such as Personal & Commercial Banking and Insurance to ensure your clients are supported in all aspects of their financial…

Serco

Customer Service Agent -Full-Time-Burlington

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Summary/Purpose

Position Description & Qualifications

Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.
Assesses applicants’ identity documents for validity.
Provides information and assistance related to Driver Examination services.
To ensure the fair and proper issuance of an Ontario Driver’s Licence.

Key Responsibilities

Provides excellent customer service during the delivery all Driver Examination Services.
Providing information and assistance to applicants for all classes of licences.
Reviewing applicant information to determine eligibility for a variety of classes of licences.
Conducting vision screen testing, photographing of applicants, and administering written and/or oral knowledge testing.
Scheduling and dispatching road tests and issuing temporary licences.
Collecting fees for a variety of transactions.
Investigating problems or errors on the driver record and initiating corrections.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Other related duties relevant to this position as may be required.

Health And Safety

Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre including travel points.

Other/Projects

Comply with Serco Canada Inc. policies and procedures.
Performs other tasks as assigned by management, including but not limited to special projects.
Must participate in obtaining any required security measures, as deemed by Serco.
Must participate in Initial and maintenance training for Customer Service Agent.

Job Requirements

EDUCATION /CERTIFICATIONS:

Successful completion of the Customer Service Agent training program
GED or high school diploma as a minimum
Must hold a valid Ontario Class G driver’s licence.

KNOWLEDGE And EXPERENCE

Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Intermediate level computer skills required
Two (2) years’ experience with demonstrated excellent customer service.

Skills/Competencies

(Interpersonal Communication, Financial, Managerial, Problem solving):

Excellent customer service skills, ability to deal with difficult and highly complex situations.
Ability to multi-task.
Ability to process and manage sensitive personal information.
Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Strong judgement and decision-making skills.

Quality of service - Ability to establish and communicate what the candidate can expect during licensing process. Ability to communicate clearly, choosing content, style, and language to suit the audience and context and deal with enquiries from candidates. Ability to provide clear feedback about test results.

INTERNAL APPLICANTS ONLY: The Company will select an applicant who is the most senior applicant provided such applicant has the requisite qualifications, skills, ability, formal training and previous relevant experience established by the Company.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Apply About employer

More about this job

Responsibilities

Assess applicants’ eligibility and identity documents for Ontario driver’s licences, provide information and assistance, and administer vision and knowledge tests. Schedule and dispatch road tests, issue temporary licences, collect fees, investigate driver record issues, and follow applicable safety, confidentiality, and operational requirements.

Requirements

Applicants must have a high school diploma or GED, a valid Ontario Class G driver’s licence, and successful completion of the Customer Service Agent training program. The role requires two years of customer service experience, intermediate computer skills, knowledge of relevant Highway Traffic Act provisions and policies, and strong communication, judgment, and multitasking abilities.

Skills

Customer Service
Communication
Multitasking
Problem Solving
Judgment and Decision-Making
Computer Skills
Handling Sensitive Personal Information
Driver Licensing Eligibility Assessment
Identity Document Verification
Vision Screening
Knowledge Testing
Road Test Scheduling and Dispatch
Fee Collection
Driver Record Investigation
Highway Traffic Act Knowledge
Confidentiality

Benefits

Competitive Pay
Performance-Based Incentives
Benefits Promoting Well-Being and Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Ontario Driver’s Licence
Driver Examination Services
Highway Traffic Act
Identity Document Verification
Eligibility Assessment
Vision Screening
Applicant Photography
Written Knowledge Testing
Oral Knowledge Testing
Road Test Scheduling
Road Test Dispatch
Temporary Licence Issuance
Fee Collection
Driver Record Corrections
Confidentiality
Occupational Health and Safety
Environmental Policies
Drug and Alcohol Policies
Quality Procedures
Customer Service Agent Training
Intermediate Computer Skills

Report this job