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Added 8 mins ago
YH
SERVICE COORDINATOR, CAROLE ANNE'S PLACE (PART-TIME & RELIEF)
YWCA Hamilton
Hamilton, ON
- Part-time
Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing…
Added 9 mins ago
Principal Construction Manager
Mott MacDonald
Toronto, ON
…Central Canada, with a primary focus on the Greater Toronto and Hamilton Area…
Added 9 mins ago
Contracts Administrator
Aecon
Hamilton, ON
Hamilton LRT Civil & Utilities Alliance has been selected by Metrolinx as the development partner for the Hamilton LRT Civil & Utilities Works project in Ontario. Under the alliance, Aecon…
Added 37 mins ago
HC
Maintenance Assistant II
Hamilton Child and Family Supports
Hamilton, ON
- $57,185 to $66,897 CAD / year
- Full-time
Hamilton Child and Family Supports was established in 1894 as a not-for-profit charitable organization, mandated under the Child, Youth and Family Services Act of Ontario, focusing on the…
Added 54 mins ago
C
Media Librarian (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Vancouver, BC
- Full-time
700 Hamilton Street, Vancouver, British Columbia, V6B 4A2
Added 1 hour ago
BH
Educational Assistant - Permanent FT - St. Basil School (1.0 FTE)
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Internship
…offices. We are unique in that we belong to three Dioceses: Hamilton, London, and St. Catharines. We are located within a one-hour radius of Toronto to the east, London to the west, and…
Added 1 hour ago
HD
Superintendent of Equity and Student Achievement, K-12 Family of Schools, Promotion Pool
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
Hamilton-Wentworth District School Board acknowledges our presence on ancestral Anishinaabe and Haudenosaunee Confederacy land as determined by the Dish with One Spoon treaty. The intent of…
Added 1 hour ago
W
(CAN) Bakery Associate
Walmart
Hamilton, ON
- Part-time
1115 BARTON ST E, HAMILTON, ON L8H 2V2, Canada
Added 1 hour ago
TF
Before and After Early Childhood Educator
Today's Family Early Learning and Child
Burlington, ON
- Full-time
…organization serving over 7,500 children and families across Hamilton, Halton, Haldimand-Norfolk, Oxford County and Peel…
Added 1 hour ago
UF
Program Leader
Umbrella Family and Child Centres of Hamilton
Balaclava, ON
- Full-time
Added 1 hour ago
BU
Instructor ERSC 2P16 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
…and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best…
Added 1 hour ago
BU
Instructor Half Course ERSC 3P91 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
…and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best…
Added 2 hours ago
E
Drainage Engineer
EXP
Brampton, ON
- Full-time
Added 2 hours ago
Quality Program Specialist
The Canada Life Assurance Company
ON
…Canada (Toronto, Winnipeg, Vancouver, Langley, London, Halifax, Hamilton, Ottawa, Montreal, Edmonton, Calgary, Pickering, Regina, St.…
Added 2 hours ago
TF
Administrative Specialist
The Fedcap Group
Hamilton, ON
- $47,000 to $60,000 CAD / year
- Full-time
Added 2 hours ago
CH
Social Worker - Hamilton
CBI Home Health
Hamilton, ON
- Full-time
CBI Home Health is looking to hire Social Workers in Hamilton
Added 2 hours ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Toronto, ON · Hamilton, ON · Kingston, ON · Oakville, ON · North York, ON
- Full-time
This is a new position and is based at our Kingston, North York, Downtown Toronto, Oakville or Hamilton office. We offer flexible work hours and hybrid work arrangement options to help…
Added 2 hours ago
Registered Veterinary Technician - Where Your Skills Make an Impact
VetStrategy / Daubigny
Grimsby, ON
Located in the heart of Niagara, Grimsby offers the perfect blend of small-town charm, outdoor recreation, wineries, and easy access to Hamilton and the GTA
Added 2 hours ago
MC
Student Engagement & Leadership Program Assistant (Regular Part Time)
Mohawk College
Hamilton, ON
- Part-time
Added 2 hours ago
BU
Education Instructor EDBE 8P30 Winter D36
Brock University
Burlington, ON · St. Catharines, ON · Main Campus (Employees)
- Part-time
…and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best…
Added 2 hours ago
BU
Education Instructor EDBE 8Y14 Winter D22
Brock University
Burlington, ON · St. Catharines, ON · Main Campus (Employees)
- Part-time
…and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best…
Added 2 hours ago
BU
Education Instructor EDBE 8P02 Winter D36
Brock University
Burlington, ON · St. Catharines, ON · Main Campus (Employees)
- Part-time
…and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best…
Added 3 hours ago
TS
Program Co-ordinator
The Salvation Army in Canada
Hamilton, ON
- Part-time
Fully participate in Hamilton Booth Centre’s Harm Reduction Program including but not limited to: providing safer supply to residents, client centered support and education
Added 3 hours ago
G
Dental Receptionist/Assistant
GIANOVA
Hamilton, ON
- Full-time
Added 3 hours ago
VT
Bookkeeper / Accounting Specialist
Vistar Transportation Ltd.
Hamilton, ON
- Full-time
Role Description The Bookkeeper / Accounting Specialist is a full-time, on-site role based in Hamilton, ON. This role is responsible for maintaining accurate financial records, processing…

Serco

Driver Examiner-FT-Bilingual-Hamilton

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Summary/Purpose

Position Description & Qualifications

Evaluates the driving ability of applicants at the G2 and G level.
Provides grade of road test, licence information and resolves licensing issues.
Provides information and assistance related to Driver Examination services.
To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.

Key Responsibilities

Provides excellent customer service during the delivery all Driver Examination Services.
Responds to enquiries related to driver licensing, determines applicant status, provides information regarding test/re-test procedures and class of licence(s).
Completes verification by verbally confirming the candidates full name and full date of birth.
Examine applicants through a road test; to determine applicant’s abilities in the mechanics and handling of vehicles, notes compliance to traffic laws, stressful situations, driving regulations and safe driving practices.
Provides examination results and details regarding errors and areas requiring improvement.
Completes evaluation forms for road test assessments.
Attends travel points to provide testing and licensing services, where applicable.
Conducts road test for those requiring special needs or for those with disabilities.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Other related duties relevant to this position as may be required.

Health And Safety

Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre including travel points.
Takes every precaution to contribute to a safe and healthy workplace.
Demonstrates correct use of equipment, materials and protective devices required by law.
Demonstrates awareness of and educates self on changes to legislation, regulations, Company policies and procedures.
Takes the initiative to report unsafe conditions.
Complies with Part III, Section 27 of the OHSA (Duties of Workers).

Other/Projects

Comply with Serco Canada Inc. policies and procedures.
Performs other tasks as assigned by management, including but not limited to special projects.
Must participate in obtaining any required security measures, as deemed by Serco.
Must participate in IDEC testing, Initial and maintenance training for the applicable road test examination qualified to conduct.

Job Requirements

EDUCATION /CERTIFICATIONS:

Must be Fluent in French and English

GED or high school diploma as a minimum
Must hold a valid Ontario Class G driver’s licence.
Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.
No more than four demerit points and three violations at all times during employment as a Driver Examiner.

KNOWLEDGE and EXPERENCE

Knowledge of the DriveTest program and related legislation, regulations, government, and company policies is preferred.
Intermediate level computer skills required.
Two (2) years’ experience with demonstrated excellent customer service.

Skills/Competencies

(Interpersonal Communication, Financial, Managerial, Problem solving):

Excellent customer service skills, ability to deal with difficult and highly complex situations.
Ability to multi-task.
Ability to process and manage sensitive personal information.
Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Strong judgement and decision-making skills.
Ability to self-manage a schedule within the confines of their scheduled worked day.

Knowledge and understanding of driving and assessment - Theory of driving behaviour, hazard perception and accidence avoidance. Driving test policies and standards, requirements of the driving test.

Assessment skills - Ability to observe accurately, monitor and evaluate overall candidate performance. Foresee, correct and comprehensive recognition of dangerous situations. Uniformity and consistency in assessment. Assimilate information quickly and extract key points.

Quality of service - Ability to establish and communicate what the candidate can expect during the test. Ability to communicate clearly, choosing content, style, and language to suit the audience and context and deal with enquiries from candidates. Ability to provide clear feedback about test results.

Fostering Change - The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness.

Thoroughness - The ability to ensure that one's own work is complete and accurate. Proven track record of high performance and creating a positive and productive work environment.

Decisiveness - The ability to make difficult decisions in a timely manner.

Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Personal credibility - To be responsible, reliable, and trustworthy.

INTERNAL APPLICANTS ONLY: The Company will select an applicant who is the most senior applicant provided such applicant has the requisite qualifications, skills, ability, formal training and previous relevant experience established by the Company.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

Apply About employer

More about this job

Responsibilities

Conduct G2 and G road tests, assess applicants’ driving skills and safety, and provide results and constructive feedback. Respond to licensing inquiries, complete assessment records, deliver customer service, and follow operational, confidentiality, and health and safety requirements.

Requirements

Applicants must be fluent in French and English, have a high school diploma or GED, hold a valid Ontario Class G licence, and have at least four years of driving experience. The role also requires no more than four demerit points and three violations, intermediate computer skills, and two years of customer service experience.

Skills

Customer Service
Road Test Assessment
Driving Evaluation
Knowledge of Highway Traffic Laws
Knowledge of Driver Licensing Regulations
Communication
Judgment and Decision-Making
Problem-Solving
Observation and Evaluation
Handling Sensitive Personal Information
Conflict and Stress Management
Multitasking
Computer Skills
Schedule Management
French-English Fluency

Benefits

Competitive Pay
Performance-Based Incentives
Benefits Promoting Well-Being and Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Driver Examination
G2 Licence
G Licence
Road Test
Driver Licensing
Ontario Class G Licence
Highway Traffic Act
Traffic Laws
Driving Regulations
Safe Driving Practices
Hazard Perception
Accident Avoidance
Driving Behaviour
Candidate Assessment
Customer Service
French
English
Occupational Health and Safety
OHSA
Confidentiality
Demerit Points
Evaluation Forms
Intermediate Computer Skills
IDEC Testing

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