Jobs in Canada

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Added 14 mins ago
GC
Senior Software Engineer
Game Companies
Vancouver, BC
- Full-time
Agile/Scrum Leadership, Product Ownership & Jira Management
Added 14 mins ago
BF
Technologue en documentation et maintenance (Temporaire 12 mois) / Documentation & Maintenance Technologist (Temporary – 12 months)
Bell Flight
Mirabel, QC
- Full-time
Monitor aircraft maintenance activities to respect the delivery date and costs stipulated in the contract.
Added 14 mins ago
J
Risk Manager
Jacobs
Calgary, AB
- $130,000 to $160,000 CAD / year
- Full-time
Support the overall goals and priorities of the Risk Management team.
Added 14 mins ago
FS
Senior Project Manager
Focus Systems Inc.
Regina, SK
- Contract
Ensure delivery follows project management methods, governance, quality, and reporting requirements while maintaining complete and accurate project documentation.
Added 14 mins ago
NS
Nurse Educator - Perioperative Nursing Program, The Learning Institute
Nova Scotia Health Authority
Halifax, NS
- Full-time
BLS-HCP certification required; ACLS provider is an asset
Added 14 mins ago
CB
Manager, Learning & Program Development
CPHR BC & Yukon
Vancouver, BC
- Full-time
Lead and develop the Learning & Program Development team, setting priorities and providing strategic direction while empowering team members to manage day-to-day program delivery.
Added 14 mins ago
C
Concepteur, Système de formation lll
CAE
Montreal, QC
- Full-time
Apply scenario-based learning, blended delivery models, and digital learning approaches where appropriate.
Added 14 mins ago
LD
Senior Manager Operations
Leonardo DRS
Bedford, NS
- Full-time
…works closely with Supply Chain, Engineering, Quality, Program Management, and other business leaders to resolve systemic constraints, manage operational risk, and advance operational…
Added 14 mins ago
IC
Senior Programme Associate
International Civil Aviation Organization
Montreal, QC
- Full-time
…provide administrative services, programme coordination, and management support, prepare accurate and timely reports to Technical Officer ICAO TRIP and support the overall work programme of…
Added 14 mins ago
MC
Senior Scrum Master, Agile Delivery (36219)
Myticas Consulting
ON · Algoma Unorganized North Part, ON
- Contract
Ability to work onsite in Montreal approximately 2–3 days per week
Added 14 mins ago
GP
Systems Analyst (D365 F&O, CRM & WMS)
Global Pharma Tek
ON · Ontario, Canada
- Contract
…functional and system knowledge across Product Information Management, Procure-to-Pay, Order-to-Cash, Master Planning, and ideally…
Added 14 mins ago
NV
Senior Technical Architect (ID#5601)
New Value Solutions
Canada
- Part-time
Expert knowledge of Microsoft Active Directory, identity and access management, SQL Server, Oracle databases, virtualization, application delivery, and roaming profile technologies.
Added 14 mins ago
GS
Analyste d'Affaires Finance (Intermédiaire)
Groupe SII
Montreal, QC
- Full-time
Effectively communicate findings to users and management to facilitate the implementation of appropriate solutions.
Added 14 mins ago
J
Environmental Impact Assessment Professional
Jacobs
Ottawa, ON
- $100,000 to $140,000 CAD / year
- Full-time
In this position, you will support the technical delivery, including the impact assessment, of privately-owned infrastructure projects across Canada. This role offers an exciting…
Added 14 mins ago
J
Environmental Impact Assessment Professional
Jacobs
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
In this position, you will support the technical delivery, including the impact assessment, of privately-owned infrastructure projects across Canada. This role offers an exciting…
Added 14 mins ago
AI
Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Strong architecture and hands-on design expertise across Pega Platform, case management, application layers, data models, security, and integrations.
Added 14 mins ago
M
Technology Delivery Lead, Enterprise AI
Marsh
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 14 mins ago
CL
Solutions Architect - Enterprise Content Management (ECM)
Canada Life
London, ON
- Full-time
Canada Life is seeking a highly skilled Solution Architect - Enterprise Content Management (ECM) to lead the architecture, modernization, and delivery of enterprise-scale content and…
Added 14 mins ago
TP
Parts Specialist
Total Power Limited
Mississauga, ON
- Full-time
A valid forklift certification is required
Added 14 mins ago
J
Environmental Planner Transportation
Jacobs
Toronto, ON
- $70,000 to $118,300 CAD / year
- Full-time
…you will provide technical coordination and guidance in the delivery of environmental services as part of Jacobs’ growing transportation design and program management portfolio. This…
Added 14 mins ago
K
Warehouse Supervisor
Kuehne+Nagel
Mississauga, ON
- $65,000 to $90,000 CAD / year
- Full-time
The Warehouse Supervisor is responsible for leading the safe, high-quality, and efficient delivery of Third-Party Logistics (3PL) services to internal and external customers. This role…
Added 14 mins ago
VC
Community Liaison Worker, Integrated Care Team
Vancouver Coastal Health
Sechelt, BC
- $33.49 to $35.31 CAD / hour
- Other
…Liaison Worker supports an integrated health service team and delivery model and provides support services to clients who have mental health and substance use/addiction issues. Works across…
Added 14 mins ago
VC
Mental Health & Substance Use Outreach Nurse - Registered Nurse (RN)/ Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
Assertive Community Treatment (ACT) is a team-based, person-centered service delivery model that supports people living with complex mental health or concurrent mental health and substance…
Added 14 mins ago
PH
Registered Nurse Patient Learning
Providence Healthcare
Vancouver, BC
- Other
State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to…
Added 14 mins ago
LL
Logistics Associate
Lineage Logistics
Edmonton, AB
- Full-time
Support the daily scheduling and dispatching of vehicles into and out of loading docks and from the facility for delivery of materials and freight. Provide assistance to the Lineage…

Serco

Resource Centre Employment Specialist- Full-Time- Term-Calgary

AB, Canada
Edmonton, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Summary

Position Description & Qualifications

As Serco expands its programs and partnerships in Canada, we are seeking dedicated Resource Centre Employment Specialists to deliver inclusive, front-line support that connects Albertans to employment services and community resources. This role requires strong organizational skills, a client-focused approach, and the ability to engage dynamically with job seekers, community partners, and service providers.

Resource Specialists provide front-end operational and client support, ensuring referrals are actioned quickly, appointments are coordinated, and Job Seekers can access practical, low-barrier assistance while maintaining strong data integrity. This role is essential in connecting Albertans to employment services and community resources efficiently and inclusively.

Core Responsibilities

Retrieve and process provincial referrals through Compass promptly.
Contact Job Seekers to schedule intake and assessment appointments with Case Managers.
Manage appointment scheduling, send reminders, and coordinate logistics.
Serve as the first point of contact for walk-in clients, providing navigation and basic support.
Offer guidance on digital tools such as MyAlberta, job boards, and online forms.
Facilitate workshops or group sessions to enhance job search and digital literacy skills.
Maintain accurate and timely data entry in Compass and other platforms.
Provide retention support and ensure data integrity across all systems.
Uphold accessibility standards and deliver inclusive, low-barrier services.
Collaborate with culturally diverse populations and community partners to connect Job Seekers to appropriate resources.

Qualifications

To succeed in this role, you will need:

High school diploma (minimum requirement).
At least 1 year of experience in employment services, digital navigation, or community resource coordination.
Minimum 1 year supporting digital literacy and job search activities.
Experience applying accessibility standards and inclusive service delivery, including accommodations for individuals with disabilities – 1 year.
Ability to work effectively with culturally diverse populations; multilingual skills are an asset.
Strong client-facing skills, including conflict resolution and empathy, to effectively support walk-in clients and diverse populations.
Strong organizational and time-management skills to ensure timely service delivery.
Excellent communication and interpersonal abilities for client engagement and coordination.
Proficiency with digital tools and platforms, including MyAlberta, job boards, and other digital navigation systems.
Experience supporting digital literacy, job search activities, and access to community-based services – 1 year.
Multilingual capacity and/or experience serving culturally diverse populations – 1 year.
Training in accessibility standards and inclusive service delivery – 1 year.
Experience generating reports or analyzing trends from Compass or similar systems to improve service delivery and demonstrate impact.
Ability to provide practical, low-barrier assistance while maintaining data accuracy.
Experience facilitating workshops or group sessions is considered an advantage.
Ability to adapt content to meet the needs of Clients with diverse learning styles and barriers.
Strong communication and engagement skills within group-based learning environments.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

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More about this job

Responsibilities

Process referrals, coordinate appointments, support walk-in clients with digital tools and employment resources, and facilitate job-search and digital-literacy sessions. Maintain accurate records and provide accessible, inclusive support while coordinating with case managers, community partners, and service providers.

Requirements

A high school diploma and at least one year of experience in employment services, digital navigation, community resource coordination, digital literacy, or job-search support are required. Candidates should have strong client-facing, organizational, communication, and digital skills, with experience supporting culturally diverse populations and providing accessible, inclusive services.

Skills

Client Support
Appointment Scheduling
Referral Processing
Digital Navigation
Digital Literacy
Job Search Support
Accessibility
Inclusive Service Delivery
Data Entry and Integrity
Community Resource Coordination
Workshop Facilitation
Conflict Resolution
Communication
Time Management
Cultural Competence
Reporting and Trend Analysis

Benefits

Competitive Pay
Performance-Based Incentives
Benefits Promoting Well-Being and Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Compass
MyAlberta
Provincial Referrals
Employment Services
Case Managers
Intake and Assessment
Appointment Coordination
Walk-In Client Support
Digital Navigation
Digital Literacy
Job Boards
Online Forms
Job Search
Community Resources
Accessibility Standards
Inclusive Service Delivery
Disability Accommodations
Culturally Diverse Populations
Data Integrity
Data Entry
Retention Support
Workshop Facilitation
Group Sessions
Service Delivery Reporting
Trend Analysis

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Work requirements

Jobs in Canada