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Added 2 mins ago
ML
Finance Director, Poultry Operations
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
Act as a trusted strategic advisor to Poultry Operations leadership, providing financial insight, constructive challenge and recommendations that support business priorities.
Added 2 mins ago
UH
Senior Communications Advisor
University Health Network
Toronto, ON
- Full-time
The Senior Internal Communications Advisor develops, executes and evaluates strategic communications that keep TeamUHN informed, engaged and connected to organizational priorities. Through…
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SC
Universal Financial Associate -Beiseker
Servus Credit Union
Beiseker, AB
- Part-time
Proactively gather and document all pertinent information required for the Financial Advisor to have a robust conversation.
Added 2 mins ago
SC
Member Experience Advisor - St Paul
Servus Credit Union
St. Paul, AB
- Part-time
We are hiring for a Temporary Casual Member Experience Advisor to join our St Paul Branch!
Added 2 mins ago
AS
Personal Banking Advisor
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Toronto, ON · Scarborough, ON
- Full-time
Added 2 mins ago
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Medical Advisor - Allergan Aesthetics
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Markham, ON
- $112,000 to $162,000 CAD / year
- Full-time
Medical Affairs Scientific Advisor, Education and Strategic Alignment (30%)
Added 2 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…experts in a variety of fields. You will serve as a specialized advisor and subject matter expert in your field, and act as a contact and coach for decision makers. More specifically, you…
Added 2 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…experts in a variety of fields. You will serve as a specialized advisor and subject matter expert in your field, and act as a contact and coach for decision makers. More specifically, you…
Added 2 mins ago
C
Sr. Financial Advisor CIRO-MFD
CIBC
Red Lake, ON
- Full-time
…providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service approach, taking responsibility for a…
Added 2 mins ago
CF
Client Service Associate
CI Financial
Toronto, ON
- Full-time
…The Client Experience Team is the ‘go to’ for our Investment Advisor clients and the corresponding relationship is based on the trust they have in our expertise and ability to support them…
Added 17 mins ago
DG
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Vaughan, ON
- Full-time
As a Senior Manager, Domestic Tax, you're a trusted advisor to clients, helping them with corporate and personal tax planning and compliance so they can benefit from tax savings. Here's…
Added 17 mins ago
M
Senior H&B Consultant I
Marsh
Winnipeg, MB
- Full-time
…strategies to meet clients’ needs, and assumes the role of a trusted…
Added 17 mins ago
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Practice Lead, Natural Sciences & Forestry
Proven
Calgary, AB
- Full-time
Added 17 mins ago
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Senior H&B Consultant I
Marsh
Halifax, NS
- Full-time
…strategies to meet clients’ needs, and assumes the role of a trusted…
Added 17 mins ago
PE
Practice Lead, Natural Sciences & Forestry
PRI Engineering
Calgary, AB
- Full-time
Added 17 mins ago
M
Senior H&B Consultant I
Marsh
Calgary, AB
- Full-time
…strategies to meet clients’ needs, and assumes the role of a trusted…
Added 17 mins ago
M
Senior H&B Consultant I
Marsh
Vancouver, BC
- Full-time
…strategies to meet clients’ needs, and assumes the role of a trusted…
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M
Senior H&B Consultant I
Marsh
Montreal, QC
- Full-time
…strategies to meet clients’ needs, and assumes the role of a trusted…
Added 17 mins ago
M
Senior H&B Consultant I
Marsh
Toronto, ON
- Full-time
…strategies to meet clients’ needs, and assumes the role of a trusted…
Added 17 mins ago
DG
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Vaughan, ON
- Full-time
As a Senior Manager, Domestic Tax, you're a trusted advisor to clients, helping them with corporate and personal tax planning and compliance so they can benefit from tax savings. Here's…
Added 17 mins ago
CA
Service Advisor
Capital Automotive Group
Calgary, AB · GMC Calgary
- Full-time
We’re hiring a Permanent Full-Time Service Advisor to be the heart and soul of our service drive.
Added 17 mins ago
CG
Service Advisor
Capital GMC Buick Cadillac
Calgary, AB · GMC Calgary
- Full-time
We’re hiring a Permanent Full-Time Service Advisor to be the heart and soul of our service drive.
Added 17 mins ago
S
Junior Learning Advisor
Serefin
Remote, Canada
- $46,000 to $48,000 CAD / year
- Full-time
- Remote
We are currently seeking a Learning Advisor to join our team and who will work remotely. In this exciting and challenging role, the Learning Advisor is responsible for the design,…
Added 17 mins ago
S
Bilingual (French/English) Relocation Advisor I (Temp-to-Perm)
Sirva
Ottawa, ON
- $21.63 CAD / hour
As a Relocation Advisor, you will contribute to Sirva’s success by providing essential support to relocating Government of Canada transferees and their families. The Advisor is the only…
Added 18 mins ago
Insurance Advisor, Auto(Moose Jaw, SK)
Talent Acquisition Team at Westland Insurance. Text reply only.
Moose Jaw, SK
We’re searching for an Insurance Advisor, Auto. Are you searching for new possibilities?

Serefin

Junior Learning Advisor

Remote, Canada

Remote

$46,000 to $48,000 CAD / year · Full-time

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Job details

Pay: $46,000 to $48,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Junior Learning Advisor

Department: Serefin Experiences

Employment Type: Full Time

Location: Remote

Compensation: CA$46,000 - CA$48,000 / year

Description

Who Are We?

Serefin Experiences is a young and energetic company delivering exceptional client service. In continuing to build an inclusive workplace where everyone feels valued and appreciated, we are growing our dynamic team by recruiting and retaining the most talented people. Our environment is reflective of our commitment to fostering our corporate values of:

Collaboration - We work as one team to delight our customers and build strong relationships, that last.
Integrity - We conduct ourselves with the highest level of honesty and transparency and place a premium on clarity and focus.
Leadership - We are empowered to take the initiative – to proactively deliver on our partners unique needs and help drive our company’s growth.
Ownership - We are personally accountable for our actions and, as professionals, are proud to deliver on our commitments.
Creativity - We provide innovative, flexible solutions that lead us, and our partners, into the future.
Community - We value each other and work together to have a positive impact on the world around us.
Fun - We create a culture that attracts great talent, welcomes diversity, and brings enjoyment into the workplace.

What Is The Opportunity?

We are currently seeking a Learning Advisor to join our team and who will work remotely. In this exciting and challenging role, the Learning Advisor is responsible for the design, development, maintenance, delivery, and evaluation of all learning curriculum for the Customer Experience Centre. Our ideal candidate interacts with empathy, patience and understanding, possesses effective listening skills and provides positive support and encouragement while thriving in a fast-paced high-volume setting with a genuine enthusiasm for helping others learn.

What Is Your Day Going to Look Like?

Depending on stage throughout learning process,

Conduct needs analysis including determining learning topics and necessary requirements.
Coordinate required scheduling, communications, and resource requirements for required learning sessions with appropriate departments or teams.
Learn curriculum, deliver training using various tools and resources and support post-learning event.
Evaluate learner performance before, during, and after a learning event.
Consult on matters of learning design, delivery, and evaluation.
Maintain learning materials, handbooks, user guides, courses, etc.

Key Responsibilities

Needs Assessment (Design, Development and Maintenance)

Conduct needs analysis to determine learning topics and requirements in consultation with colleagues and stakeholders.
Introduce new and innovative design approaches to new and existing learning curriculums and programs.
Develop and maintain learning curriculums and programs, and their related documentation and materials.

Delivery

Deliver in person, telephonic or virtual training modules to staff using various tools and resources.
Support transfer of learning plans post-learning event.

Evaluation (Performance)

Learning curriculum/program evaluation.
Evaluate learner performance - benchmarking, testing and assessment – before, during, and after a learning event.
Provide consultation to Subject Matter Experts on matters of learning design, delivery, and evaluation.
Administration.
Coordinate the required scheduling, communications, and resource requirements for required learning sessions with appropriate departments or teams.
Maintain learning materials, handbooks, user guides, courses, etc.

Skills, Knowledge and Expertise

Certification in adult education, communications, instructional design, instructional technology, learning & development and/or related field preferred.
Previous training experience is preferred, including systems and technology training experience.
Classroom training, virtual and web-based training, facilitation experience.
Curriculum or content design and development experience, including the design and development of learning curriculums from start to finish.
Good knowledge of current trends and practices relating to curriculum design and development and learning technology, eLearning, and online course design experience an asset.
Customer service experience.
Strong interpersonal, problem solving, negotiation, mediation, and conflict resolution skills.
Solid written and oral communication skills, including superior presentation and facilitation skills.
Excellent time management, multi-tasking and organizational skills, including the ability to be a strong team player as well as the capability to work well independently.
Good knowledge of the suite of Microsoft Office applications.
Bilingual fluency (English/French) would be considered an asset.
Other duties as may be assigned.

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More about this job

Responsibilities

The Learning Advisor is responsible for the design, development, delivery, and evaluation of learning curriculum for the Customer Experience Centre. They will conduct needs analyses, coordinate training logistics, and maintain learning materials to support staff performance.

Requirements

The ideal candidate should have experience in training, instructional design, and curriculum development, with strong facilitation and communication skills. A certification in adult education or a related field is preferred, along with proficiency in Microsoft Office and customer service experience.

Skills

Instructional design
Curriculum development
Training delivery
Needs analysis
Facilitation
E-learning
Customer service
Interpersonal skills
Problem solving
Conflict resolution
Presentation skills
Time management
Microsoft Office
Virtual training
Systems training

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Adult education
Instructional design
Curriculum development
Needs analysis
E-learning
Training delivery
Facilitation
Customer experience
Microsoft Office
Performance evaluation
Learning technology
Virtual training
Systems training
Conflict resolution
Mediation
Instructional technology
Learning and development
Communication skills
Time management
Stakeholder consultation

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