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Added 3 hours ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
The Quality Control Coordinator will report directly to the Quality Manager and will be responsible for performing in-process and final inspections to ensure construction activities meet…
Added 4 hours ago
Client Service Coordinator
Bayshore
Hamilton, ON
As the Home Care Client Service Coordinator for our Hamilton Home Care Solutions Branch, you won't just schedule people - you will be the vital link between patients, families, and…
Added 8 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and more specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team,…
Added 8 hours ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 8 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 8 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 8 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
If you wish to include a cover letter, please attach it with your resume in one document. ***
Added 8 hours ago
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Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Identify, screen and recruit eligible participants, obtain and document informed consent,
Added 8 hours ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…
Added 10 hours ago
CD
Client Dedicated Coordinator
Club Demonstration Services
Toronto, ON
- Full-time
This is a client-dedicated Coordinator role supporting the Colgate account, performing substantially the same functions as the existing Colgate Coordinator position. The incumbent provides…
Added 10 hours ago
AS
Client Dedicated Coordinator
Advantage Solutions
Toronto, ON
- Full-time
This is a client-dedicated Coordinator role supporting the Colgate account, performing substantially the same functions as the existing Colgate Coordinator position. The incumbent provides…
Added 12 hours ago
RB
Project Administrator
RDH Building Science
Burnaby, BC
- Full-time
The Project Coordinator supports the successful delivery of projects by working closely with Project Managers, technical staff, and other team members throughout the project lifecycle. You…
Added 14 hours ago
Thrive Time, Food Services & Operations Coordinator (Thrive Elementary School)
Go Auto
Edmonton, AB
Under the direction of the Principal, the Thrive Time, Food Services & Operations Coordinator is responsible for the daily operation of the school's Thrive Time program, food services…
Added 14 hours ago
VF
Head Guard
Vivo for Healthier Generations
Calgary, AB
- Full-time
Reports To: Aquatics Manager and Aquatic Operations Coordinator
Added 15 hours ago
NI
Senior Sales Coordinator
Nawkaw Inc.
Mississauga, ON
- Full-time
Nawkaw is looking for an experienced Senior Sales Coordinator who enjoys bringing structure, momentum, and follow-through to a busy sales environment. You will support a sales organization…
Added 20 hours ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
Gather, clarify, document, and prioritize business and technical requirements for backend requests, system enhancements, reports, and data investigations.
Added 21 hours ago
LH
Reports Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
As a Reports Coordinator at Viewpoint, you are a flexible team player who supports the administrative management of all single and multidisciplinary reports/documentation related to client…
Added 1 day ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Internship
We are recruiting a clinical research coordinator to contribute to a project evaluating the effectivess of virtual reality exposure therapy for anxiety and related disorders in psychiatric…
Added 1 day ago
PA
Community Support, Youth and Activity Worker
Penticton and District Society for Community Living
Penticton 1, BC
- $27.42 to $31.57 CAD / hour
- Temporary
…and Activity position. Reporting to the appropriate Program Coordinator, the successful candidate will provide coverage across multiple program areas to support operational needs, including…
Added 1 day ago
PA
Activity and Youth Worker
Penticton and District Society for Community Living
Penticton 1, BC
- $27.42 to $31.04 CAD / hour
- Temporary
…Youth Worker position. Reporting to the appropriate Program Coordinator, the successful candidate will provide coverage and support across our Day Services and Youth Programs. This role is…
Added 1 day ago
Membership Clerk
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
The Membership Clerk provides administrative support to the Membership Coordinator by assisting with the day-to-day operations of the Membership Department. This position is responsible for…
Added 1 day ago
People & Culture Coordinator (Temporary, 3-Month Contract)
Kandor
Burnaby, BC
Kandor is seeking a motivated and detail-oriented HR Coordinator to join our People & Culture team on a 3-month temporary contract. This is a project-based role focused on supporting the…
Added 1 day ago
NP
Project & Documentation Coordinator
N2X Process Solutions
Calgary, AB
- Full-time
N2X Process Solutions is on the search for a talented Project & Documentation Coordinator!
Added 1 day ago
CO
Professional Standards Coordinator
CPA Ontario
Canada
- Full-time
CPA Ontario is seeking a Professional Standards Coordinator to support the investigation and prosecution of professional misconduct complaints against members, students, and firms on behalf…
Added 1 day ago
CO
Adjudicative Tribunals Coordinator (Contract)
CPA Ontario
Canada
- Full-time
CPA Ontario is currently in search of an Adjudicative Tribunals Coordinator who will be responsible for assisting and supporting the Adjudicative Tribunals Office with case management and…

SereneAid

Administrative Assistant

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Working hours: 36.25 hours per week
Posting language: English
Posted: Oct 2, 2026

Original job description

Administrative Assistant
Client: Government of Alberta – Jobs, Economy, Trade and Immigration
Location: 11th Floor, 10405 Jasper Avenue, Edmonton, Alberta
Work Arrangement: 100% Onsite
Working Hours: 36.25 hours per week
Schedule: Monday to Friday, 8:00 AM–4:00 PM Alberta time, excluding provincial holidays
Total Contract Hours: 899 hours
Extension: Up to 12 months
Anticipated Interview Dates: October 19–30, 2026

Job Overview

The Government of Alberta is seeking a detail-oriented and organized Administrative Assistant – Intermediate to support the Appeals Commission, an administrative tribunal responsible for the final level of appeal for workers' compensation matters in Alberta.

Reporting to the Senior Appeals Assistant, the successful candidate will provide administrative and operational support to Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners, and external stakeholders. The role involves coordinating hearings, preparing correspondence, maintaining accurate appeal records, assisting participants during hearings, and reviewing and formatting decisions for publication.

The ideal candidate will demonstrate excellent communication, organizational, and document management skills, along with the ability to manage competing priorities and handle sensitive situations professionally.

Key Responsibilities

1. Administrative and Appeals Support

Prepare and distribute correspondence to Appeals Officers and participating parties.
Create document indexes for Appeal Document Packages (ADPs).
Maintain accurate appeal files and supporting documentation.
Notify Appeals Officers of new submissions, address changes, requests, and other hearing-related developments.
Follow up on adjournments and outstanding documentation.

2. Hearing Coordination and Stakeholder Support

Coordinate and distribute teleconference and videoconference details to hearing panels and participants.
Explain procedures for attending in-person, telephone, and virtual hearings.
Attend and record hearings, troubleshooting technical or procedural issues as required.
Respond to participant inquiries and concerns before hearings commence.
Assist hearing panels and participants with additional appeal-related documentation.
Handle sensitive situations professionally, including participant distress, emergencies, or crisis situations.

3. Records and Status Management

Enter and update appeal statuses in the ACES system.
Monitor status benchmarks and timelines for hearing decisions, document packages, and correspondence.
Confirm appeal status with Hearing Chairs following hearings.
Identify and resolve errors or omissions in status records in coordination with the IT Coordinator.
Maintain accurate records to support timely processing and reporting.

4. Document Review and Decision Preparation

Format and proofread draft appeal decisions.
Review policy and legislative references for accuracy.
Ensure decision documents comply with approved style guides and formatting protocols.
Identify errors and communicate suggested corrections to Hearing Chairs.
Process corrections to decision documents.
Prepare final decisions for publication on CanLII.

Requirements

Mandatory Qualifications

Candidates must demonstrate the following qualifications and experience in their resumes:

Education: High school diploma or GED.
Communication: Clear verbal and written communication skills and the ability to interact professionally with diverse groups.
Organization: Strong organizational skills and the ability to prioritize multiple responsibilities and manage competing deadlines.
Attention to detail: Ability to maintain accuracy when handling documents, records, and administrative tasks.
Business and stakeholder coordination: Minimum 2 years of experience adapting to new business environments and coordinating with business and technical teams, vendors, and stakeholders.
Microsoft Office: Minimum 2 years of experience using Microsoft Office Suite.
Fast-paced work environment: Minimum 2 years of experience troubleshooting problems and working independently and collaboratively.
Relevant experience: Minimum 2 years of experience in a role similar to this position.
Client and stakeholder engagement: Minimum 2 years of experience gathering, documenting, and analyzing business information and process requirements while working with clients and stakeholders.

A Conflict of Interest attestation is also required.

Preferred Qualifications

Post-secondary education in office administration, such as a degree, diploma, or certificate.
Minimum 2 years of experience in information governance, records management, or information management.
Minimum 2 years of experience with privacy, security, and information management requirements relating to Alberta's Access to Information Act (ATIA) and Protection of Privacy Act (POPA).
Minimum 2 years of experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment.
Minimum 2 years of experience working with workers' compensation systems, such as WCB.

Work Arrangement and Other Requirements

This is a full-time, onsite position in Edmonton, Alberta.
The standard work schedule is Monday to Friday, 8:00 AM–4:00 PM Alberta time, excluding provincial holidays.
The Government of Alberta will provide computers, software, printers, office supplies, furniture, and required system access.
Candidates are responsible for their own parking expenses.
A criminal record check must be provided upon request before the assignment begins.
Successful candidates must complete mandatory training, including privacy and security awareness training.

Apply About employer

More about this job

Responsibilities

Provide administrative and operational support for appeals, including coordinating hearings, communicating with participants, maintaining appeal records, and tracking case statuses and deadlines. Review, format, and proofread draft decisions, process corrections, and prepare final decisions for publication.

Requirements

A high school diploma or GED is required, along with at least two years of experience in a similar role, Microsoft Office, stakeholder coordination, and gathering and documenting business requirements. Candidates must also demonstrate strong communication, organization, attention to detail, and the ability to troubleshoot and manage competing priorities; a Conflict of Interest attestation is required.

Skills

Administrative Support
Appeals Coordination
Hearing Coordination
Stakeholder Communication
Document Management
Records Management
Microsoft Office
ACES System
Decision Proofreading
Document Formatting
Status Tracking
Privacy and Information Management
Problem Solving
Prioritization
Attention to Detail
Crisis Management

Visa sponsorship

Not detected in the job text

Keywords

Appeals Commission
Workers' Compensation
Administrative Tribunal
Appeal Document Packages
Hearing Coordination
Teleconferences
Videoconferences
ACES System
Microsoft Office Suite
Records Management
Information Governance
Information Management
Access to Information Act
Protection of Privacy Act
Privacy and Security
Decision Preparation
CanLII
Government of Alberta
1GX
Public-Sector ERP
Stakeholder Coordination
Business Requirements
Document Indexing
Status Tracking
Proofreading
Style Guides
Conflict of Interest Attestation

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