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Added 38 mins ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Additional specifications: This is an in-person position requiring on-site presence to support application deployment, testing, and collaboration with the lab team.
Added 39 mins ago
DB
Part Time Bridal Sales
David's Bridal
Edmonton, AB
- Part-time
Welcome all customers with genuine, friendly enthusiasm over the phone and in person, communicate clearly and concisely adapting style to suit customers.
Added 54 mins ago
M
Data Center Technicians - IT INTERNSHIP - Neurodiversity Hiring Program
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and…
Added 54 mins ago
SC
barista - Store# 50490, MAPLEVIEW WEST â BARRIE
Starbucks Coffee Company
Barrie, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 48418, GLENDALE PEN CENTRE - 221 GLENDALE
Starbucks Coffee Company
St. Catharines, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 04344, BRAMPTON POWER CENTRE
Starbucks Coffee Company
Brampton, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 59013, CHATEAUGUAY, BLVD ANJOU
Starbucks Coffee Company
Châteauguay, QC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 24247, RIVER DISTRICT VANCOUVER
Starbucks Coffee Company
Vancouver, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 61237, PRINCESS MARGARET HOSPITAL
Starbucks Coffee Company
Toronto, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 29969, PARK PLACE â BARRIE
Starbucks Coffee Company
Barrie, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 15733, ST. CHARLES & HYMUS
Starbucks Coffee Company
Beaconsfield, QC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 04857, MATRIX HOTEL
Starbucks Coffee Company
Edmonton, AB
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 00166, W. BROADWAY & BALCLAVA
Starbucks Coffee Company
Vancouver, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 04643, ISLAND HWY & MILLS RD
Starbucks Coffee Company
Parksville, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 00172, LYNN VALLEY CENTRE
Starbucks Coffee Company
North Vancouver, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 04610, METROPOLIS @ METROTOWN-KIOSK
Starbucks Coffee Company
Burnaby, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 04578, 2795 EAST HASTINGS ST
Starbucks Coffee Company
Vancouver, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 04838, COBBLESTONE - GRANDE PRARIE
Starbucks Coffee Company
Grande Prairie, AB
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 49964, Cliffside Plaza D/T
Starbucks Coffee Company
Toronto, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 54 mins ago
SC
barista - Store# 60507, LEDUC WEST
Starbucks Coffee Company
Leduc, AB
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 1 hour ago
Fraud Analyst
Rogers Communications
Toronto, ON
…Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading…
Added 1 hour ago
Sr. Solution Architect
Rogers Communications
Brampton, ON · Calgary, AB
…work closely with business partners, architects, engineers, security, governance and platform teams to translate complex business needs into practical, production-ready solutions across…
Added 1 hour ago
PJ
Retail Sales Associate
Punjab Jewellers Brampton
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Follow store security procedures to ensure jewellery is handled safely and properly accounted for.
Added 1 hour ago
SC
barista - Store# 62818, 625 TRUNK ROAD
Starbucks Coffee Company
Sault Ste. Marie, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 1 hour ago
SC
barista - Store# 04276, BAYVIEW & MILLWOOD
Starbucks Coffee Company
Toronto, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.

SereneAid

Administrative Assistant

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Working hours: 36.25 hours per week
Posting language: English
Posted: Oct 2, 2026

Original job description

Administrative Assistant
Client: Government of Alberta – Jobs, Economy, Trade and Immigration
Location: 11th Floor, 10405 Jasper Avenue, Edmonton, Alberta
Work Arrangement: 100% Onsite
Working Hours: 36.25 hours per week
Schedule: Monday to Friday, 8:00 AM–4:00 PM Alberta time, excluding provincial holidays
Total Contract Hours: 899 hours
Extension: Up to 12 months
Anticipated Interview Dates: October 19–30, 2026

Job Overview

The Government of Alberta is seeking a detail-oriented and organized Administrative Assistant – Intermediate to support the Appeals Commission, an administrative tribunal responsible for the final level of appeal for workers' compensation matters in Alberta.

Reporting to the Senior Appeals Assistant, the successful candidate will provide administrative and operational support to Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners, and external stakeholders. The role involves coordinating hearings, preparing correspondence, maintaining accurate appeal records, assisting participants during hearings, and reviewing and formatting decisions for publication.

The ideal candidate will demonstrate excellent communication, organizational, and document management skills, along with the ability to manage competing priorities and handle sensitive situations professionally.

Key Responsibilities

1. Administrative and Appeals Support

Prepare and distribute correspondence to Appeals Officers and participating parties.
Create document indexes for Appeal Document Packages (ADPs).
Maintain accurate appeal files and supporting documentation.
Notify Appeals Officers of new submissions, address changes, requests, and other hearing-related developments.
Follow up on adjournments and outstanding documentation.

2. Hearing Coordination and Stakeholder Support

Coordinate and distribute teleconference and videoconference details to hearing panels and participants.
Explain procedures for attending in-person, telephone, and virtual hearings.
Attend and record hearings, troubleshooting technical or procedural issues as required.
Respond to participant inquiries and concerns before hearings commence.
Assist hearing panels and participants with additional appeal-related documentation.
Handle sensitive situations professionally, including participant distress, emergencies, or crisis situations.

3. Records and Status Management

Enter and update appeal statuses in the ACES system.
Monitor status benchmarks and timelines for hearing decisions, document packages, and correspondence.
Confirm appeal status with Hearing Chairs following hearings.
Identify and resolve errors or omissions in status records in coordination with the IT Coordinator.
Maintain accurate records to support timely processing and reporting.

4. Document Review and Decision Preparation

Format and proofread draft appeal decisions.
Review policy and legislative references for accuracy.
Ensure decision documents comply with approved style guides and formatting protocols.
Identify errors and communicate suggested corrections to Hearing Chairs.
Process corrections to decision documents.
Prepare final decisions for publication on CanLII.

Requirements

Mandatory Qualifications

Candidates must demonstrate the following qualifications and experience in their resumes:

Education: High school diploma or GED.
Communication: Clear verbal and written communication skills and the ability to interact professionally with diverse groups.
Organization: Strong organizational skills and the ability to prioritize multiple responsibilities and manage competing deadlines.
Attention to detail: Ability to maintain accuracy when handling documents, records, and administrative tasks.
Business and stakeholder coordination: Minimum 2 years of experience adapting to new business environments and coordinating with business and technical teams, vendors, and stakeholders.
Microsoft Office: Minimum 2 years of experience using Microsoft Office Suite.
Fast-paced work environment: Minimum 2 years of experience troubleshooting problems and working independently and collaboratively.
Relevant experience: Minimum 2 years of experience in a role similar to this position.
Client and stakeholder engagement: Minimum 2 years of experience gathering, documenting, and analyzing business information and process requirements while working with clients and stakeholders.

A Conflict of Interest attestation is also required.

Preferred Qualifications

Post-secondary education in office administration, such as a degree, diploma, or certificate.
Minimum 2 years of experience in information governance, records management, or information management.
Minimum 2 years of experience with privacy, security, and information management requirements relating to Alberta's Access to Information Act (ATIA) and Protection of Privacy Act (POPA).
Minimum 2 years of experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment.
Minimum 2 years of experience working with workers' compensation systems, such as WCB.

Work Arrangement and Other Requirements

This is a full-time, onsite position in Edmonton, Alberta.
The standard work schedule is Monday to Friday, 8:00 AM–4:00 PM Alberta time, excluding provincial holidays.
The Government of Alberta will provide computers, software, printers, office supplies, furniture, and required system access.
Candidates are responsible for their own parking expenses.
A criminal record check must be provided upon request before the assignment begins.
Successful candidates must complete mandatory training, including privacy and security awareness training.

Apply About employer

More about this job

Responsibilities

Provide administrative and operational support for appeals, including coordinating hearings, communicating with participants, maintaining appeal records, and tracking case statuses and deadlines. Review, format, and proofread draft decisions, process corrections, and prepare final decisions for publication.

Requirements

A high school diploma or GED is required, along with at least two years of experience in a similar role, Microsoft Office, stakeholder coordination, and gathering and documenting business requirements. Candidates must also demonstrate strong communication, organization, attention to detail, and the ability to troubleshoot and manage competing priorities; a Conflict of Interest attestation is required.

Skills

Administrative Support
Appeals Coordination
Hearing Coordination
Stakeholder Communication
Document Management
Records Management
Microsoft Office
ACES System
Decision Proofreading
Document Formatting
Status Tracking
Privacy and Information Management
Problem Solving
Prioritization
Attention to Detail
Crisis Management

Visa sponsorship

Not detected in the job text

Keywords

Appeals Commission
Workers' Compensation
Administrative Tribunal
Appeal Document Packages
Hearing Coordination
Teleconferences
Videoconferences
ACES System
Microsoft Office Suite
Records Management
Information Governance
Information Management
Access to Information Act
Protection of Privacy Act
Privacy and Security
Decision Preparation
CanLII
Government of Alberta
1GX
Public-Sector ERP
Stakeholder Coordination
Business Requirements
Document Indexing
Status Tracking
Proofreading
Style Guides
Conflict of Interest Attestation

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