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Added 33 mins ago
RT
Data Architect
Reveille Technologies,Inc
Toronto, ON
- Contract
We are looking for a hands-on Data Architect to support a strategic data controls and governance initiative. This role will be responsible for assessing data flows, designing remediation…
Added 2 hours ago
S
Senior ServiceNow Developer & Platform Architect
SereneAid
Toronto, ON
- Full-time
…supporting, and continuously improving scalable ServiceNow solutions. The role also requires experience translating business and technical requirements into sustainable platform solutions,…
Added 4 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Added 4 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Added 5 hours ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
Added 7 hours ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…application security initiatives for our clients. You will architect deeply technical solutions, lead cross-functional engineering pods, and convert client ambiguity into shipped…
Added 8 hours ago
NB
Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
A career as a Salesforce Application Architect within the commercial CRM team at National Bank means serving as an expert in designing Salesforce solutions and artificial intelligence. You…
Added 10 hours ago
M
Senior Solution Architect
Manulife
Toronto, ON
- Full-time
…will bridge business and technology, delivering innovative solutions and guiding modernization efforts. This role demands strong leadership, adaptability, and the ability to translate…
Added 11 hours ago
LLM Engineer
ZS
Toronto, ON
…live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful…
Added 12 hours ago
V
Architect
Virtusa
Toronto, ON
- Full-time
Architect solutions to detect and prevent fraudulent activities while optimizing operations.
Added 12 hours ago
V
Systems Architect
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Cloud Architect with over 10 years of Salesforce experience, including a minimum of 3 years in a technical lead role. The ideal candidate will…
Added 12 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems.…
Added 12 hours ago
ML
Business Solutions Architect - up to 2 positions
Manitoba Liquor and Lotteries
Winnipeg, MB
- $99,923.2 to $134,950.4 CAD / year
- Full-time
- On-site
…Purpose Reporting to the Manager, Product Area, the Business Solutions Architect is responsible for cross-functional collaboration within assigned Product Teams and with all levels of the…
Added 13 hours ago
JA
Founding Engineer
June Accounting and Analytics
Montreal, QC
- Full-time
…designed specifically for founders, helping them make confident, data-informed decisions. June Accounting and Analytics focuses on combining deep financial expertise with modern technology…
Added 13 hours ago
C
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
3-5 years experience in software architecture, cloud architecture, data engineering, or AI solutions.
Added 14 hours ago
C
Full Stack Developer (Java + Angular)
CGI
Halifax, NS
- Full-time
Architect and implement RESTful APIs and multi-layered enterprise applications.
Added 15 hours ago
V
AI Solution Architect
Virtusa
Toronto, ON
- Full-time
Engineer data pipelines, APIs, and orchestration layers to integrate AI solutions with enterprise systems.
Added 15 hours ago
M
Cloud Solution Architect (CSA) - Cloud & AI Data
Microsoft
Ottawa, ON
- Full-time
We’re looking for a Cloud Solution Architect (CSA) focused on Cloud & AI Data to help customers build unified, governed, secure, and AI-ready data estates on Microsoft Azure. In this…
Added 16 hours ago
V
AI Solution Lead
Virtusa
Toronto, ON
- Full-time
We are seeking a highly skilled GEN AI Architect with a strong focus on Agentic AI to join our team. The ideal candidate will possess extensive knowledge and experience in generative AI…
Added 16 hours ago
N
Member of Technical Staff
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
When people talk about generative AI and other ML-powered solutions in today's conversation, they often refer to generative pre-trained transformers like ChatGPT that can respond to queries…
Added 16 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an experienced OpenText InfoArchive Solution Architect to lead the design and implementation of information archiving and application decommissioning solutions.…
Added 16 hours ago
V
Systems Architect
Virtusa
Toronto, ON
- Full-time
…developing, implementing, and supporting enterprise BI and analytics solutions. The ideal candidate will be responsible for managing Power BI architecture, data modeling, dashboard…
Added 16 hours ago
V
Architect
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled and strategic Solution Architect to join our technology team. In this role, you will be responsible for translating complex business…
Added 16 hours ago
V
Systems Architect
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Cloud Architect with over 14 years of Salesforce experience, including a minimum of 3 years in an architectural role. The ideal candidate will…
Added 16 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.

SereneAid

Senior ServiceNow Developer & Platform Architect

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Senior ServiceNow Developer & Platform Architect
Location: 222 Jarvis Street, Toronto, ON
Work Arrangement: Onsite – 5 days per week
Contract: October 5, 2026 – March 31, 2027
Security Clearance: CRJMC

Position Overview
We are seeking a Senior Software Developer – ServiceNow to support the Cyber Security Division within the Ministry of Public and Business Service Delivery and Procurement. The successful candidate will provide hands-on ServiceNow development, solution architecture, platform strategy, and system administration in a complex enterprise environment.
The resource will be responsible for designing, developing, testing, deploying, supporting, and continuously improving scalable ServiceNow solutions. The role also requires experience translating business and technical requirements into sustainable platform solutions, developing ServiceNow roadmaps and architecture standards, and supporting platform modernization initiatives.
Key Responsibilities

Design, develop, test, deploy, and maintain ServiceNow applications, workflows, integrations, automation solutions, and platform enhancements.
Develop and continuously expand data pipelines through extraction, transformation, and loading (ETL) activities.
Translate technical and business requirements into detailed programming specifications and working, tested applications.
Develop, compile, maintain, and conduct unit testing of data-driven programs.
Develop and support ServiceNow portals and Customer Service Management (CSM) solutions.
Troubleshoot and resolve technical issues arising during software implementation, operation, conversion, and migration activities.
Provide ServiceNow solution architecture, technical leadership, and platform governance.
Develop and maintain ServiceNow architecture standards, roadmaps, and platform modernization strategies aligned with business objectives.
Participate in solution design, architecture reviews, technical governance, and platform transformation initiatives.
Support ServiceNow platform administration within complex enterprise environments.
Manage platform upgrades, patching, releases, cloning, security, configuration, and instance health.
Manage users, roles, groups, access controls, system configuration, and platform governance.
Support platform availability, performance, reliability, and operational excellence.
Provide operational support, deployment coordination, change management, and technical documentation.
Follow SDLC, Agile/DevOps, testing, deployment, and code-management practices.
Evaluate and leverage emerging ServiceNow capabilities, including AI, Automation Engine, Predictive Intelligence, and Virtual Agent.

Requirements

Mandatory Technical Requirements
1. ServiceNow Development – 40%
Candidates must have 5+ years of hands-on ServiceNow development experience, including:

JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
ServiceNow custom application development
ServiceNow workflows
Integrations and automation
Platform enhancements
SDLC and Agile/DevOps methodologies
Testing, deployment, and code management
ServiceNow Portals
Customer Service Management (CSM)

2. ServiceNow Architecture, Strategy & Roadmap – 30%
Candidates must have:

5+ years of ServiceNow platform experience.
3–5 years of experience in ServiceNow solution architecture and/or platform governance roles.
Experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies.
Strong knowledge of:

ServiceNow platform architecture
CSDM
CMDB
Integrations
Data models
Security
Governance

Experience leading solution design and architecture reviews.
Experience with technical governance and platform transformation initiatives.
Ability to translate business requirements into scalable, sustainable, future-state ServiceNow solutions.
Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging ServiceNow capabilities.

3. ServiceNow System Administration – 30%
Candidates must have:

5+ years of ServiceNow administration experience in complex enterprise environments.
Experience with:

Platform upgrades
Patching
Release management
Instance cloning
Security
Instance health

Strong knowledge of:

User administration
Roles and groups
Access controls
System configuration
Platform governance

Experience maintaining ServiceNow platform availability, performance, reliability, and operational excellence.

Critical Must-Have Requirement
The following requirements are mandatory and should be clearly demonstrated on the resume:

5+ years hands-on ServiceNow development
ServiceNow Portal development experience
Customer Service Management (CSM) experience
ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR)
5+ years ServiceNow platform experience
3–5 years solution architecture/platform governance experience
5+ years ServiceNow system administration experience
Experience with JavaScript, HTML, CSS, AngularJS, REST/SOAP, Integration Hub, and Flow Designer
Experience with CSDM, CMDB, integrations, data models, security, and governance
Ability to work onsite 5 days per week at 222 Jarvis Street, Toronto
Ability to obtain/hold the required CRJMC security clearance

Preferred Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) – ITSM, ITOM, Security Operations, IRM, or equivalent
ServiceNow Certified Technical Architect (CTA) – strong asset
ITIL v4 Foundation or higher

Preferred Experience

Experience providing operational support for ServiceNow development and administration.
Deployment coordination and release support.
Change management.
Technical and operational documentation.
ServiceNow platform modernization and transformation.
Experience working in large, complex enterprise environments.

Work location is onsite 5 days per week at 222 Jarvis Street, Toronto.

Apply About employer

More about this job

Responsibilities

Design, develop, test, deploy, and maintain ServiceNow applications, workflows, integrations, portals, and automation, while providing solution architecture and technical leadership. Administer and modernize the enterprise platform, including upgrades, security, releases, instance health, governance, and operational support.

Requirements

Requires at least five years of ServiceNow development, platform experience, and system administration, plus three to five years in solution architecture or platform governance. Must demonstrate portal and CSM experience, CIS-VR certification, proficiency with the specified ServiceNow technologies and architecture concepts, and availability to work onsite five days per week in Toronto with the required CRJMC clearance.

Skills

ServiceNow Development
ServiceNow Architecture
ServiceNow Administration
JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
ServiceNow Portals
Customer Service Management
CSDM
CMDB
Platform Governance
Vulnerability Response

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
JavaScript
HTML
CSS
AngularJS
REST APIs
SOAP APIs
Integration Hub
Flow Designer
Customer Service Management
ServiceNow Portals
CSDM
CMDB
ETL
ServiceNow Architecture
Platform Governance
Platform Modernization
Vulnerability Response
CIS-VR
ServiceNow AI
Automation Engine
Predictive Intelligence
Virtual Agent
Agile
DevOps
SDLC
ITIL v4
CRJMC Security Clearance
Release Management
Access Controls

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