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Added 1 hour ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
CBC GEM is looking for an Administrative Specialist (one-year contract) to join our CBC GEM Merchandising team.
Added 2 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
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Level 2 3 Network Administrator & Projects Specialist (35949)
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- Full-time
…add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
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Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
…during an active Dynamics 365 Finance & Operations (D365 F&O)…
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Spécialiste en Ingénierie de données | Data Engineering Specialist
RTX
Longueuil, QC
- Full-time
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OTC Regulatory Project Advisor
National Bank of Canada
Montreal, QC
- Full-time
…Capital Operations (CMO) team at National Bank means acting as a specialist in regulatory reporting for over-the-counter (OTC) derivatives. In this role, you will contribute to the quality,…
Added 3 hours ago
CI
Information technology (IT) specialist
Canaweld Inc.
Concord, ON · Whitby, ON
- From $89,000 CAD / year
- Full-time
- On-site
Prepare cost-benefit and return-on-investment analyses to support system implementation
Added 7 hours ago
S
Senior ServiceNow Developer & Platform Architect
SereneAid
Toronto, ON
- Full-time
ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR)
Added 8 hours ago
CT
ACTIVITY SPECIALIST FIELD SPORTS
Camp Tall Timbers
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- Full-time
Assist in the implementation of field sports training to assistant staff, communicating to them clearly their responsibilities and your expectations.
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IL
LIS Application Specialist
In-Common Laboratories (ICL)
Toronto, ON · North York, ON
- Full-time
In-Common Laboratories (ICL) is recruiting for a permanent, full-time Laboratory Information System (LIS) Application Specialist to support the timely, accurate, and uninterrupted exchange…
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RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
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RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 8 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 9 hours ago
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Product specialist - (information technology) it
Rose Rocket
Toronto, ON
- From $52.87 CAD / hour
- Full-time
- Hybrid
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Research Agreements Specialist
University of Victoria
Victoria, BC
- Full-time
The Research Agreements Specialist (RAS) plays a critical role in facilitating the timely and efficient review and negotiation of legal agreements necessary to enable research at the…
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HACCP & CTPAT/PIP Specialist
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Calgary, AB · Rosser, MB
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…satisfaction. We are looking for a dedicated HACCP and CTPAT/PIP Specialist to join our team and help us maintain the highest standards in food safety and supply chain…
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Senior Security Systems Technician
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NB
- $30 to $38 CAD / hour
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from…
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#2214 - Employment Specialist | Temporary Full Time
Developmental Disabilities Association
Vancouver, BC
- $33.7 to $37.44 CAD / hour
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…career for you. We are looking for an experienced Employment Specialist to join our expanding team. This role may be tasked with providing transitional support to employers and job seekers…
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Bad Debt Recovery Specialist
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Mississauga, ON
- $50,000 to $60,000 CAD / year
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Aligned with the Repayment Servicing Team, a Bad Debt Recovery Specialist plays an essential role by establishing achievable repayment resolutions with customers to maximize the recovery of…
Added 11 hours ago
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Event Specialist
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Vancouver, BC
- Full-time
…collaborative and results-driven individual for the position of Event Specialist. We are proud and honoured to have been recognized as one of BC’s Top Employers for a seventh consecutive…
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digital marketing specialist
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Added 12 hours ago
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IT Support Specialist
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Vancouver, BC
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Reporting to the Director, IT, the IT Support Specialist provides advanced technical support to lawyers, legal assistants, and business professionals across the Firm. The role serves as a…
Added 12 hours ago
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Senior Network Engineering Specialist
CGI
Montreal, QC
- Full-time
Develop detailed technical documentation (design diagrams, implementation plans)
Added 14 hours ago
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Director & Assistant Market Leader, Private Wealth
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Supports the development and implementation of the annual business planning & goal setting framework.
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Senior Relationship Manager, Commercial Banking (Financial Services Group)
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Tracks implementation requests to keep the process on track with timelines.

SereneAid

Senior ServiceNow Developer & Platform Architect

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Senior ServiceNow Developer & Platform Architect
Location: 222 Jarvis Street, Toronto, ON
Work Arrangement: Onsite – 5 days per week
Contract: October 5, 2026 – March 31, 2027
Security Clearance: CRJMC

Position Overview
We are seeking a Senior Software Developer – ServiceNow to support the Cyber Security Division within the Ministry of Public and Business Service Delivery and Procurement. The successful candidate will provide hands-on ServiceNow development, solution architecture, platform strategy, and system administration in a complex enterprise environment.
The resource will be responsible for designing, developing, testing, deploying, supporting, and continuously improving scalable ServiceNow solutions. The role also requires experience translating business and technical requirements into sustainable platform solutions, developing ServiceNow roadmaps and architecture standards, and supporting platform modernization initiatives.
Key Responsibilities

Design, develop, test, deploy, and maintain ServiceNow applications, workflows, integrations, automation solutions, and platform enhancements.
Develop and continuously expand data pipelines through extraction, transformation, and loading (ETL) activities.
Translate technical and business requirements into detailed programming specifications and working, tested applications.
Develop, compile, maintain, and conduct unit testing of data-driven programs.
Develop and support ServiceNow portals and Customer Service Management (CSM) solutions.
Troubleshoot and resolve technical issues arising during software implementation, operation, conversion, and migration activities.
Provide ServiceNow solution architecture, technical leadership, and platform governance.
Develop and maintain ServiceNow architecture standards, roadmaps, and platform modernization strategies aligned with business objectives.
Participate in solution design, architecture reviews, technical governance, and platform transformation initiatives.
Support ServiceNow platform administration within complex enterprise environments.
Manage platform upgrades, patching, releases, cloning, security, configuration, and instance health.
Manage users, roles, groups, access controls, system configuration, and platform governance.
Support platform availability, performance, reliability, and operational excellence.
Provide operational support, deployment coordination, change management, and technical documentation.
Follow SDLC, Agile/DevOps, testing, deployment, and code-management practices.
Evaluate and leverage emerging ServiceNow capabilities, including AI, Automation Engine, Predictive Intelligence, and Virtual Agent.

Requirements

Mandatory Technical Requirements
1. ServiceNow Development – 40%
Candidates must have 5+ years of hands-on ServiceNow development experience, including:

JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
ServiceNow custom application development
ServiceNow workflows
Integrations and automation
Platform enhancements
SDLC and Agile/DevOps methodologies
Testing, deployment, and code management
ServiceNow Portals
Customer Service Management (CSM)

2. ServiceNow Architecture, Strategy & Roadmap – 30%
Candidates must have:

5+ years of ServiceNow platform experience.
3–5 years of experience in ServiceNow solution architecture and/or platform governance roles.
Experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies.
Strong knowledge of:

ServiceNow platform architecture
CSDM
CMDB
Integrations
Data models
Security
Governance

Experience leading solution design and architecture reviews.
Experience with technical governance and platform transformation initiatives.
Ability to translate business requirements into scalable, sustainable, future-state ServiceNow solutions.
Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging ServiceNow capabilities.

3. ServiceNow System Administration – 30%
Candidates must have:

5+ years of ServiceNow administration experience in complex enterprise environments.
Experience with:

Platform upgrades
Patching
Release management
Instance cloning
Security
Instance health

Strong knowledge of:

User administration
Roles and groups
Access controls
System configuration
Platform governance

Experience maintaining ServiceNow platform availability, performance, reliability, and operational excellence.

Critical Must-Have Requirement
The following requirements are mandatory and should be clearly demonstrated on the resume:

5+ years hands-on ServiceNow development
ServiceNow Portal development experience
Customer Service Management (CSM) experience
ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR)
5+ years ServiceNow platform experience
3–5 years solution architecture/platform governance experience
5+ years ServiceNow system administration experience
Experience with JavaScript, HTML, CSS, AngularJS, REST/SOAP, Integration Hub, and Flow Designer
Experience with CSDM, CMDB, integrations, data models, security, and governance
Ability to work onsite 5 days per week at 222 Jarvis Street, Toronto
Ability to obtain/hold the required CRJMC security clearance

Preferred Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) – ITSM, ITOM, Security Operations, IRM, or equivalent
ServiceNow Certified Technical Architect (CTA) – strong asset
ITIL v4 Foundation or higher

Preferred Experience

Experience providing operational support for ServiceNow development and administration.
Deployment coordination and release support.
Change management.
Technical and operational documentation.
ServiceNow platform modernization and transformation.
Experience working in large, complex enterprise environments.

Work location is onsite 5 days per week at 222 Jarvis Street, Toronto.

Apply About employer

More about this job

Responsibilities

Design, develop, test, deploy, and maintain ServiceNow applications, workflows, integrations, portals, and automation, while providing solution architecture and technical leadership. Administer and modernize the enterprise platform, including upgrades, security, releases, instance health, governance, and operational support.

Requirements

Requires at least five years of ServiceNow development, platform experience, and system administration, plus three to five years in solution architecture or platform governance. Must demonstrate portal and CSM experience, CIS-VR certification, proficiency with the specified ServiceNow technologies and architecture concepts, and availability to work onsite five days per week in Toronto with the required CRJMC clearance.

Skills

ServiceNow Development
ServiceNow Architecture
ServiceNow Administration
JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
ServiceNow Portals
Customer Service Management
CSDM
CMDB
Platform Governance
Vulnerability Response

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
JavaScript
HTML
CSS
AngularJS
REST APIs
SOAP APIs
Integration Hub
Flow Designer
Customer Service Management
ServiceNow Portals
CSDM
CMDB
ETL
ServiceNow Architecture
Platform Governance
Platform Modernization
Vulnerability Response
CIS-VR
ServiceNow AI
Automation Engine
Predictive Intelligence
Virtual Agent
Agile
DevOps
SDLC
ITIL v4
CRJMC Security Clearance
Release Management
Access Controls

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