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Added 4 hours ago
TC
Desktop Support Engineer
Tata Consultancy Services
Montreal, QC
- Full-time
Senior years of End User Computing (EUC) and Desktop Support experience.
Added 1 day ago
S
Senior ServiceNow Developer & Platform Architect
SereneAid
Toronto, ON
- Full-time
We are seeking a Senior Software Developer – ServiceNow to support the Cyber Security Division within the Ministry of Public and Business Service Delivery and Procurement. The successful…
Added 1 day ago
EC
IT Service Desk II – Open Competition
Enoch Cree Nation
Enoch, AB
- Full-time
Experience using service desk ticketing systems, such as ServiceNow or Jira Service Management, to document, prioritize, track, resolve, and report technical support requests.
Added 2 days ago
S
Business System Analyst
SMARTFOX
Canada
- Full-time
Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Added 2 days ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
The Senior System Architect is the senior technical authority responsible for the architecture, governance, integration, security, resilience, and lifecycle management of the company’s…
Added 2 days ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
The Oracle/PostgreSQL Database Administrator is responsible for the administration, reliability, security, recoverability, and performance of mission-critical database platforms supporting…
Added 2 days ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
The Oracle/PostgreSQL Database Administrator is responsible for the administration, reliability, security, recoverability, and performance of mission-critical database platforms supporting…
Added 2 days ago
UO
ERP System Administrator - Information Technologies
University of Calgary
Calgary, AB
- Full-time
The Information Technologies is currently seeking a Full-time Limited Term ERP System Administrator for approximately 24 months.
Added 2 days ago
LS
ServiceNow Developer
LeverageTek Staffing Solutions
Ottawa, ON
- Contract
LeverageTek is actively seeking a Senior ServiceNow Developer for a 6-month contract with its Ottawa-based customer.
Added 3 days ago
G
Senior IBM MQ Administrator
Galent
Toronto, ON
- Contract
The following responsibilities are expected to be performed by the MQ Administrator (Linux based environment)
Added 3 days ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 3 days ago
BT
Spanish Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
IT Service Management tools (BMC Helix, ServiceNow, Jira, etc.)
Added 3 days ago
MT
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Job Details: Senior Infrastructure Engineer (Linux & Cloud Automation)
Added 3 days ago
MT
Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Hands-on experience with ServiceNow or equivalent ITSM tooling for ticket lifecycle management
Added 4 days ago
S
Senior Specialist, IT Operations (Service Management)
SaskPower
Regina, SK
- Full-time
We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve…
Added 4 days ago
BP
Senior Production Engineer Scheduling
BNP Paribas
Montreal, QC
- Full-time
7+ years: System administrator experience with CA AutoSys solutions (r12.1.x or before)
Added 8 days ago
H
Senior Servicenow Developer – SPM
HCLTech
Canada
- Contract
As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing…
Added 8 days ago
C
ServiceNow Business System Architect
CGI
Toronto, ON
- Full-time
As a Senior ServiceNow Business System Architect, you'll responsible for the holistic design, direction and strategy of the enterprise ServiceNow platform. You will provide a technology…
Added 8 days ago
Senior ServiceNow Architect - Strategic Portfolio Management
Bell
Montreal, QC
The Senior ServiceNow Architect – Strategic Portfolio Management (SPM) is a senior enterprise architecture role accountable for the end-to-end technical direction, solution integrity and…
Added 8 days ago
ED
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Reporting to the Manager - Data Management Platforms, the Senior Data Platform Administrator plays a critical role in shaping the technical direction of EDC's data ecosystem while also…
Added 8 days ago
BS
Senior ServiceNow Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Senior ServiceNow Developer ” for a contract opportunity with one of our Valued Clients.
Added 9 days ago
ED
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Reporting to the Manager - Data Management Platforms, the Senior Data Platform Administrator plays a critical role in shaping the technical direction of EDC’s data ecosystem while also…
Added 9 days ago
M
Senior Manager, I&IT Site Reliability Engineering & Operations
Metrolinx
Toronto, ON
- Full-time
Certified Kubernetes Administrator is an asset.
Added 11 days ago
T
Senior Manager - ETAM - Technology Standards and Product Catalogue
TD
Toronto, ON
- Full-time
Align TRM/TPM and work with other ETAM Senior managers who own APM, the Application Book of Record, CMDB and CSDM, Hardware and Software and asset management, and the Asset Class Enablement…
Added 11 days ago
Z
Digital Consulting Architect, CPQ
Zaelab
Remote, Canada
- Full-time
- Remote
…configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce…

SereneAid

Senior ServiceNow Developer & Platform Architect

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Senior ServiceNow Developer & Platform Architect
Location: 222 Jarvis Street, Toronto, ON
Work Arrangement: Onsite – 5 days per week
Contract: October 5, 2026 – March 31, 2027
Security Clearance: CRJMC

Position Overview
We are seeking a Senior Software Developer – ServiceNow to support the Cyber Security Division within the Ministry of Public and Business Service Delivery and Procurement. The successful candidate will provide hands-on ServiceNow development, solution architecture, platform strategy, and system administration in a complex enterprise environment.
The resource will be responsible for designing, developing, testing, deploying, supporting, and continuously improving scalable ServiceNow solutions. The role also requires experience translating business and technical requirements into sustainable platform solutions, developing ServiceNow roadmaps and architecture standards, and supporting platform modernization initiatives.
Key Responsibilities

Design, develop, test, deploy, and maintain ServiceNow applications, workflows, integrations, automation solutions, and platform enhancements.
Develop and continuously expand data pipelines through extraction, transformation, and loading (ETL) activities.
Translate technical and business requirements into detailed programming specifications and working, tested applications.
Develop, compile, maintain, and conduct unit testing of data-driven programs.
Develop and support ServiceNow portals and Customer Service Management (CSM) solutions.
Troubleshoot and resolve technical issues arising during software implementation, operation, conversion, and migration activities.
Provide ServiceNow solution architecture, technical leadership, and platform governance.
Develop and maintain ServiceNow architecture standards, roadmaps, and platform modernization strategies aligned with business objectives.
Participate in solution design, architecture reviews, technical governance, and platform transformation initiatives.
Support ServiceNow platform administration within complex enterprise environments.
Manage platform upgrades, patching, releases, cloning, security, configuration, and instance health.
Manage users, roles, groups, access controls, system configuration, and platform governance.
Support platform availability, performance, reliability, and operational excellence.
Provide operational support, deployment coordination, change management, and technical documentation.
Follow SDLC, Agile/DevOps, testing, deployment, and code-management practices.
Evaluate and leverage emerging ServiceNow capabilities, including AI, Automation Engine, Predictive Intelligence, and Virtual Agent.

Requirements

Mandatory Technical Requirements
1. ServiceNow Development – 40%
Candidates must have 5+ years of hands-on ServiceNow development experience, including:

JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
ServiceNow custom application development
ServiceNow workflows
Integrations and automation
Platform enhancements
SDLC and Agile/DevOps methodologies
Testing, deployment, and code management
ServiceNow Portals
Customer Service Management (CSM)

2. ServiceNow Architecture, Strategy & Roadmap – 30%
Candidates must have:

5+ years of ServiceNow platform experience.
3–5 years of experience in ServiceNow solution architecture and/or platform governance roles.
Experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies.
Strong knowledge of:

ServiceNow platform architecture
CSDM
CMDB
Integrations
Data models
Security
Governance

Experience leading solution design and architecture reviews.
Experience with technical governance and platform transformation initiatives.
Ability to translate business requirements into scalable, sustainable, future-state ServiceNow solutions.
Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging ServiceNow capabilities.

3. ServiceNow System Administration – 30%
Candidates must have:

5+ years of ServiceNow administration experience in complex enterprise environments.
Experience with:

Platform upgrades
Patching
Release management
Instance cloning
Security
Instance health

Strong knowledge of:

User administration
Roles and groups
Access controls
System configuration
Platform governance

Experience maintaining ServiceNow platform availability, performance, reliability, and operational excellence.

Critical Must-Have Requirement
The following requirements are mandatory and should be clearly demonstrated on the resume:

5+ years hands-on ServiceNow development
ServiceNow Portal development experience
Customer Service Management (CSM) experience
ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR)
5+ years ServiceNow platform experience
3–5 years solution architecture/platform governance experience
5+ years ServiceNow system administration experience
Experience with JavaScript, HTML, CSS, AngularJS, REST/SOAP, Integration Hub, and Flow Designer
Experience with CSDM, CMDB, integrations, data models, security, and governance
Ability to work onsite 5 days per week at 222 Jarvis Street, Toronto
Ability to obtain/hold the required CRJMC security clearance

Preferred Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) – ITSM, ITOM, Security Operations, IRM, or equivalent
ServiceNow Certified Technical Architect (CTA) – strong asset
ITIL v4 Foundation or higher

Preferred Experience

Experience providing operational support for ServiceNow development and administration.
Deployment coordination and release support.
Change management.
Technical and operational documentation.
ServiceNow platform modernization and transformation.
Experience working in large, complex enterprise environments.

Work location is onsite 5 days per week at 222 Jarvis Street, Toronto.

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More about this job

Responsibilities

Design, develop, test, deploy, and maintain ServiceNow applications, workflows, integrations, portals, and automation, while providing solution architecture and technical leadership. Administer and modernize the enterprise platform, including upgrades, security, releases, instance health, governance, and operational support.

Requirements

Requires at least five years of ServiceNow development, platform experience, and system administration, plus three to five years in solution architecture or platform governance. Must demonstrate portal and CSM experience, CIS-VR certification, proficiency with the specified ServiceNow technologies and architecture concepts, and availability to work onsite five days per week in Toronto with the required CRJMC clearance.

Skills

ServiceNow Development
ServiceNow Architecture
ServiceNow Administration
JavaScript
HTML
CSS
AngularJS
REST/SOAP APIs
Integration Hub
Flow Designer
ServiceNow Portals
Customer Service Management
CSDM
CMDB
Platform Governance
Vulnerability Response

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
JavaScript
HTML
CSS
AngularJS
REST APIs
SOAP APIs
Integration Hub
Flow Designer
Customer Service Management
ServiceNow Portals
CSDM
CMDB
ETL
ServiceNow Architecture
Platform Governance
Platform Modernization
Vulnerability Response
CIS-VR
ServiceNow AI
Automation Engine
Predictive Intelligence
Virtual Agent
Agile
DevOps
SDLC
ITIL v4
CRJMC Security Clearance
Release Management
Access Controls

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