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Operations Administrator
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Wilkie, SK
- Full-time
As Operations Administrator, the successful candidate will be responsible for facilitating the overall operation of the facility’s office through daily administrative tasks. Reporting to…
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- Full-time
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- Full-time
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- $100,000 to $125,000 CAD / year
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Serta Simmons Bedding, LLC

Coordinator, Logistics (CAN)

Vaughan, ON, L4H 3V1, Canada

Apply About employer

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Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.

Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.

Job Family

Logistics

Exempt/Non-Exempt

Exempt

Function

Logistics

Essential Duties and Responsibilities

Plan and co-ordinate transportation of materials and manage the timely flow of customer orders (finished product).

Reports – Trip Sheets/Update Trailer report, daily yard trailer count
While adhering to policies, procedures and regulatory requirements, facilitate the shipping and/or receiving of products to and from the warehouse on behalf of customers (both internal and external). This would include organizing either the shipping or receipt of product or the preparation for delivery of product to and from the facility with focus on accuracy, efficiency and time management. Managing the flow of orders requires reliance on monitoring and co-ordination of delivery pickup and/or drop off schedules both manually and with computer programs.

Provide and maintain good customer service and solve problems.

As an integral part of the team, ensure that customers (both internal and external) are highly regarded and receive exceptional service throughout the flow of order processing, including readying loads for shipment and managing the inbound and outbound warehouse traffic. Address problems with order flow or shipping delays and quality- control issues, such s damaged or improperly packed goods, as well as day-to-day concerns with warehouse capacity and client deadlines. May include face-to-face, phone or email interactions with customers and vendors.

Tasks and Duties:

Adhere to shipping/receiving and regulatory-compliance procedures.
Comply with laws, regulations and standards.
Complete documentation such as pick lists, bills of lading, work orders and shipping orders using computer-based technology
Complete daily shipping and receiving logs
Dispatch freight for delivery and arrange for pickups
Record shipment data such as weight, charges and damages
Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials.
Rectify problems such as damages, shortages and non-conformation to specifications
Document and escalate any customer service issues and/or shipping/receiving errors
Assist with training of new employees
Complete safety reports in relation to health and safety issues. Page 2 of 3
Develop constructive and cooperative working relationships wit those on your team, as well as cross-functionally.
Assist with cycle counts under the direction of the cycle counter to ensure accurate knowledge of product location, condition and quality.
Back up for the Purchaser when required as well as assist Purchaser with locating material to be shipped out to internal customers (other plants).
First point of contact for al drivers on both docks.
Provide direction to the forklift drivers on offload sequence
Schedule appointments/timeslots with vendors for live load receipts and work within shipping appointment requirements from customers.
Maintain Kanban/supermarket and co-ordinate order requirements with Purchaser.
Receive all inventory into OHM and verify accuracy of packing slips
Perform regular material warehouse audits to ensure that material is undamaged and maintained neatly throughout the warehouse – in shipping docks periodic audits of trailer loading according to work orders are correct and consistent.
Other duties as assigned

Functional/Technical Competencies

Experience/Education

A. REQUIRED: 1. High School
graduate or equivalent
2. At least one year
related
experience
3. Computer
proficiency
B. DESIRED: 1. Knowledge of
word processing, spreadsheet and
database software
2. Prior
Logistics/Customer
Service experience
3. Prior experience
in a manufacturing or distribution
environment an asset

Job Factors/Work Environments

60% in the office environment and 40% work on the Plant floor

Key Relationships

▪ Shipping/receiving Supervisor
▪ Supply Chain Manager
▪ Production team
▪ Operation Leadership team
▪ Purchaser
▪ Customers

Competencies

Come Dream with Us!

When you join Serta Simmons Bedding, you become part of our 150-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come. Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys. We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.

Employees are required to comply with COVID policies established by a vendor or customer.

We are an Equal Opportunity Employer. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.

SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.

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More about this job

Responsibilities

The coordinator is responsible for planning and managing the transportation of materials and finished products while ensuring accurate shipping and receiving processes. They also act as a primary point of contact for customers and drivers to resolve order flow issues and maintain warehouse efficiency.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of related experience. Proficiency in computer software and the ability to work in both office and warehouse environments are required.

Skills

Logistics coordination
Transportation planning
Customer service
Shipping and receiving
Inventory management
Data entry
Problem solving
Regulatory compliance
Warehouse operations
Computer proficiency
Dispatching
Safety reporting
Cycle counting
Vendor scheduling
Documentation
Communication

Benefits

Competitive benefits
Employee perks
Employee discount
Job training
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Transportation
Warehouse
Shipping
Receiving
Inventory
Kanban
Supply chain
Manufacturing
Distribution
Customer service
Bills of lading
Pick lists
Safety compliance
Forklift coordination
Data management
Vendor management
Order processing
Quality control
Documentation

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