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Added 5 mins ago
TS
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SERV-ALL Mechanical Services LTD.

Marketing Intern – CRM Research

AB, Canada
Edmonton, AB, Canada

Internship

Apply About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Work term: December or January - March 31th

Build your business and marketing skills while contributing to a practical research project.

SERV-ALL Mechanical Services is seeking an organized and curious post-secondary student to help us evaluate customer relationship management (CRM) software for our HVAC service, building automation systems, and construction operations.

Your primary focus will be researching CRM options, understanding our team’s needs, and presenting recommendations to leadership. You will also support marketing, communications, and general office administration.

Key Responsibilities:

CRM Research and Business Support - Primary Focus

Gather input from different departments to understand their needs for managing customer information, sales opportunities, follow-ups, and reporting.
Research CRM software suitable for our operations.
Compare shortlisted solutions based on features, pricing, ease of use, integration capabilities, and implementation considerations.
Prepare a clear summary of findings and recommendations.
Present your research to the leadership team for review.

Marketing and Communications Support

Assist with creating content for company social media channels.
Prepare basic marketing and promotional materials using Canva or similar tools.
Collect and organize project photos for marketing materials and project portfolios.
Support website and digital content updates.
Assist with employee communications, recruitment materials, company events, and community initiatives.
Help maintain consistent company branding.

Administrative Support

Assist with data entry, spreadsheets, filing, scanning, and maintaining internal records.
Monitor the estimation email inbox and forward relevant correspondence to the Estimation Manager.
Help with meeting preparation, office supplies, and other day-to-day administrative tasks.

Qualifications:

Currently studying Business Administration, Marketing, Communications, or a related field.
Strong research skills and the ability to compare information and summarize findings clearly.
Strong organizational skills and attention to detail.
Good written and verbal communication skills.
Comfortable using Microsoft Word, Excel, Outlook, and PowerPoint.
Interested in business technology and learning how different departments operate.
Able to work independently and collaboratively.
Dependable, professional, and able to handle confidential information appropriately.

What You'll Gain:

Hands-on experience researching and evaluating business software.
The opportunity to present recommendations to company leadership.
Practical experience in marketing, communications, and administration.
Exposure to the HVAC, building automation, and construction industries.

How to Apply:

Please submit your resume through the Careers page on our website or send an email to kcagan@serv-all.ca

Apply About employer

More about this job

Responsibilities

Research and compare CRM software options, gather departmental requirements, and present findings and recommendations to company leadership. Support marketing, communications, and office administration, including content creation, records management, and routine office tasks.

Requirements

Applicants must be post-secondary students studying Business Administration, Marketing, Communications, or a related field, with strong research, organizational, and communication skills. They should be comfortable with Microsoft Office, able to work independently and collaboratively, and handle confidential information professionally.

Skills

CRM Research
Business Software Evaluation
Market Research
Needs Assessment
Comparative Analysis
Recommendation Writing
Presentation Skills
Social Media Content
Marketing Materials
Canva
Website Content Updates
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Data Entry

Visa sponsorship

Not detected in the job text

Hiring contact email

kcagan@serv-all.ca

Keywords

CRM Software
HVAC
Building Automation Systems
Construction
Business Administration
Marketing
Communications
CRM Research
Customer Information Management
Sales Opportunities
Follow-Ups
Reporting
Software Pricing
Software Integration
Implementation Considerations
Social Media
Canva
Marketing Materials
Project Portfolios
Website Updates
Company Branding
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Data Entry
Spreadsheets
Confidential Information

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