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Added 6 hours ago
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Serv Recruitment

House Manager

Kelowna, BC, Canada

Pay: Salary: $85,000 - $95,000 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Sep 16, 2026

Apply About employer

Applications open in a new tab.

Original job description

Serv, a global executive recruitment partner, is hiring on behalf of our client for a House Manager.

Join the Team:

We’re hiring a full-time House Manager in Kelowna, BC to run the day-to-day of a high net-worth Kelowna family household while our current Household Manager is on maternity leave. The home includes two teenage boys, a family dog, and a lot of moving pieces. The family relies on a steady, hands-on partner who can hold the whole picture, make the call when it’s needed, and keep everything running smoothly behind the scenes.

This House Manager role isn’t about clocking in and running errands on a checklist. This is about becoming the calm, capable force behind a busy, fast-moving family’s home, the person who turns a full calendar of school, activities, travel, and hosting into something that just works.

Are you a household manager who doesn’t just tidy up, but architects order out of chaos? Do you anticipate what’s needed before anyone asks? Do you take real pride in getting the details right, and real satisfaction in a home that runs like a well-oiled machine? If you’re nodding, this is the role you were built for.

Position Responsibilities:

You’ll be at the centre of the household, creating ease and order so the family can focus on the things that matter. You’ll work closely with the family and their existing support team, with the trust and autonomy to run things independently once you know the ropes.

This role includes:

Household Operations & Standards

Oversee daily operations: laundry, tidying, mail and package processing, and keeping the home guest-ready
Prepare light meals: simple breakfasts and kid-friendly dinners on a rotating basis
Manage weekly, monthly, quarterly, and seasonal maintenance routines (deep cleans, appliance care, seasonal changeovers, hot tub / sauna upkeep, and similar recurring tasks)
Coordinate and oversee the house cleaner and other recurring service providers
Keep the home stocked: pantry, household and personal-care supplies, kids’ snacks, and weekly groceries
Maintain clear household manuals, checklists, and SOPs so nothing depends on memory alone

Kids & Family Logistics

Handle school drop-off and/or pick-up on assigned days and manage the daily school-run schedule
Provide after-school supervision for two teenage boys: meals, activities, homework logistics, and evening routines
Provide occasional overnight childcare when the parents are traveling (not a live-in role, but flexibility for occasional overnights is required)
Support the boys’ extracurriculars, appointments, and day-to-day scheduling changes
Help care for the family dog: feeding, walks, and coordinating with the groomer, trainer, and vet as needed

Vendors & Property

Act as the primary point of contact for household vendors, trades, contractors, cleaners, landscapers, and other service providers
Schedule and oversee repairs, seasonal maintenance, and small home-improvement projects
Support setup and breakdown for family gatherings, dinners, and events at the house

Vehicles, Gear & Other Properties

Manage the family’s car collection: cleaning, fueling, mileage logs, and coordinating service, detailing, and storage
Oversee bikes and other seasonal gear: proper storage, seasonal changeovers, and maintenance scheduling
Coordinate care for a boat, including seasonal launch/haul-out and moorage logistics
Support the family’s additional seasonal home(s): coordinating with on-site caretakers/cleaners, arrival and departure prep, and seasonal upkeep

Travel & Events

Prepare the house ahead of family travel and reopen it on their return
Do a weekly check of the property while the family is away
Coordinate logistics, reservations, and errands connected to family travel
Help plan and run family dinners, gatherings, and occasional larger hosting events

Administration & Finance

Track household purchases and receipts against the family’s expense-tracking system
Process and pay recurring household invoices
Coordinate weekly meal delivery and grocery planning
Keep vendor contacts, contracts, and household documentation organized and current

Qualifications

Experience in household management, property management, hospitality, childcare, or a similarly fast-paced service role
A proven ability to juggle multiple priorities, vendors, and moving pieces without dropping the ball
Strong judgment and unwavering discretion with confidential family information
Comfort and confidence working around teenagers and pets
A valid driver’s license and reliable transportation for school runs, errands, and vendor coordination
A valid passport (Canadian or other) and proof of legal eligibility to work in Canada
Comfort with light physical tasks: stocking, cleaning support, event setup
Openness to occasional evening or weekend flexibility, including overnight childcare during parent travel

Our Ideal Teammate Is Someone Who:

A Master of Systems: You don’t just manage to-do lists, you build checklists, manuals, and routines so nothing lives only in your head. You juggle vendors, deadlines, and priorities without dropping a ball.
Proactive by Nature: You anticipate needs before being asked and follow through without reminders. You have a genuine “yes, and” attitude, no task is too big or too small.
Calm Under Pressure: Plans change last-minute and you roll with it, bringing energy and warmth even when the day gets messy. You’re dependable, organized, and steady.
Discreet, Always: Privacy is non-negotiable. You handle confidential family information with unwavering discretion and sound judgment.
Great with Kids and Pets: You’re comfortable and confident around teenagers and dogs, and you bring patience, warmth, and structure to both.
A Clear, Direct Communicator: You know when to make the call yourself and when to flag it, and you communicate warmly and without drama either way.
Tech-Savvy & AI-Fluent: You’re fluent with the tools that bring efficiency to your work, and you actively use AI to draft correspondence, organize information, and automate the busywork.

Why This is a One-of-a-Kind Opportunity

This is a role for someone who takes pride in running things exceptionally well and wants to do it inside a home that values it. We offer:

Real Autonomy: We don’t micromanage. Once you know the ropes, you’ll have the freedom and trust to run the household your way and make the calls that keep everything moving.
A Tight-Knit Team: You’ll work alongside the family and their existing support team, real relationships, real collaboration, and a home that genuinely appreciates the work you do.
Room to Grow: This is a maternity-leave coverage role with the possibility of continued employment afterward, depending on the family’s needs. Show us what you can do and there’s room to grow into more.

Hiring Process

We take our hiring process seriously and evaluate candidates based on both capability and culture fit. Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled. That’s important for you, and it’s equally important for us.

Please note that steps may vary slightly depending on the position.

Video submission
Screening Interview
Hiring manager interview
PI + test project
Test project presentation + interview with leadership team

Schedule & Logistics

Position Type: Full-time temporary maternity leave coverage, with the possibility of continued employment afterward

Location: Kelowna, BC, in-person; remote or hybrid is not available

Live-in: No, this is not a live-in position

Start Date: Flexible, ideally mid-November

Salary: $85,000 - $95,000 CAD

Serv uses AI tools in our recruitment process, including developing job postings and note-taking during interviews. AI is not used to screen, assess, or select candidates. All resumes are reviewed by a human, and all hiring decisions are made by humans. Any AI-generated output used during the recruitment process is reviewed by a human before action is taken.

Apply About employer

More about this job

Responsibilities

Oversee daily household operations, including maintenance, vendor management, and property care for a high-net-worth family. Manage family logistics such as school runs, childcare for teenagers, and travel coordination.

Requirements

Requires experience in household or property management with a proven ability to multitask and maintain strict confidentiality. Must possess a valid driver's license, a valid passport, and legal eligibility to work in Canada.

Skills

Household Management
Property Management
Childcare
Vendor Coordination
Scheduling
Budget Tracking
Event Planning
Hospitality
Time Management
Discretion
AI Fluency
Organization
Meal Planning
Logistics Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

House Manager
High Net Worth
SOPs
Vendor Management
Property Maintenance
Childcare
Travel Logistics
Expense Tracking
AI Tools
Hospitality
Household Operations
Estate Management

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