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Service Coordination For Persons With Special Need

Resource Coordinator - Complex Special Needs

Ottawa, ON, Canada

$55,250 to $65,000 CAD / year · Full-time

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Job details

Pay: $55,250 to $65,000 CAD / year
Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 9, 2026

Original job description

Date posted	October 9, 2026
Title	Resource Coordinator – Complex Special Needs
Status	Permanent
Bilingualism	Essential
Closing Date	October 23, 2026
Salary Range	$55,250 – $65,000

Primary Focus

Reporting directly to the Supervisor of Complex Special Needs, the Resource Coordinator is responsible for monitoring the provision of services for eligible children. Through a person-centered approach, the Resource Coordinator oversees the development and implementation of an evidence-based service plan to meet the individual’s needs and coordinates services on their behalf. The Resource Coordinator is also responsible for the reassessment and evaluation of current services and supports and future options.

Main Responsibilities

Engages with the individual and their family, assesses current and future options, provides links to resources and participates in setting goals through the Plan of Care and Individual Support Plan.
Develops a Person-Centered Plan with each child / family / support network to identify support needs.
Review with assigned individuals and family the SCS and My Booklet yearly as per SIPDDA.
Completes all MCCSS required updates and reviews by established deadlines
Provides resource information to OPR/individual and or family
Establishes and maintains a positive working relationship
Visits their assigned individuals on both a scheduled or unscheduled basis to monitor the provision of service
Verifies information follows-up and takes appropriate action on any incident or Serious Occurrence related to the individual’s care as reported by the OPR.
Attends clinical consults, school meetings and other relevant meetings as it relates to the provision of care of their assigned individuals.
is accountable for financial forecasting and budget development
Reports to the Supervisor any areas of risk to the individual and or SCS
Works with clients and OPR’s in problem solving issues where applicable or required.
Facilitates financial discussion with OPR as it relates to the policies and procedures of the department
Maintains the accuracy and integrity of information contained in client files and the agency’s database in accordance with established standards;
Attends regularly scheduled supervisions to review case load for support and receives direction as needed
Complies with all the policy and procedures of SCS
Promotes awareness of SCS by participating in agency presentations to parent groups, schools and other agencies, as requested.
Performs other duties as assigned.

Knowledge and Skills

A minimum of 3 years of work within the developmental services sector
A bachelor's degree in social work, Diploma in Social Work or Support Service Worker diploma educational background is required
Excellent interpersonal skills.
Must have strong analytical, problem solving, critical thinking and facilitation skills.
Knowledge of the services available for children and adults in the developmental sector
Case management experience.
Knowledge of the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA) regulation 299/10, and the Child, Youth and Family Services Act (CYFSA) is a requirement.
Excellent organizational and time management skills to meet scheduled deadlines.
Ability to work in a fast-paced environment and handle a number of issues simultaneously.
Proficient in the use of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Internet.
Must have a valid driver’s license and access to own vehicle for business travel.

Working Conditions

Significant portion of the work is completed at the residences managed by the OPR’s, individual family homes, and requires local travel. Work is generally scheduled and priorities established in advance.

Accommodations

Service Coordination for People with Developmental Disabilities (SCS) has an accommodation process in place and provides accommodations for candidates and employees with specific needs. If you require specific accommodations, please contact the Human Resources Advisor of SCS so that we can make arrangements to provide appropriate accommodations for you.

As the ideal candidate you are a self-starter with excellent interpersonal skills who works well in a team environment. Qualified candidates may submit their resumes, along with a cover letter quoting Competition No 10 – 2026 no later than October 23, 2026, at 4:00pm to Human Resources.

While we appreciate all responses, only candidates under consideration will be contacted. We kindly ask not to send in duplicate copies of your resume.

SCS embraces diversity and equal opportunity in a serious way. We are committed to building teams that represent the communities we serve. All employment decisions are based on qualifications, skills and business need.

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More about this job

Responsibilities

The Resource Coordinator monitors service provision for children with complex special needs and develops person-centered service plans. They are also responsible for financial forecasting, budget development, and maintaining accurate client records while ensuring compliance with agency policies.

Requirements

Candidates must have a minimum of 3 years of experience in the developmental services sector and a bachelor's degree or diploma in social work or support services. A valid driver's license and access to a vehicle are required for local travel to client homes and residences.

Skills

Case management
Person-centered planning
Financial forecasting
Budget development
Problem solving
Critical thinking
Facilitation
Interpersonal skills
Organizational skills
Time management
Microsoft Office Suite
Developmental services
Risk assessment
Clinical consultation
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Complex Special Needs
Social Work
Developmental Services
Case Management
Person-Centered Plan
SIPDDA
CYFSA
Financial Forecasting
Budget Development
Incident Reporting
Clinical Consults
Microsoft Office
Risk Management
Service Coordination
Individual Support Plan
Policy Compliance
Documentation
Client Advocacy
Problem Solving
Critical Thinking

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