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UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added just now
TG
Senior Manager, Applications and Engineering
TMX Group
Toronto, ON
- Full-time
…operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product…
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TG
Senior Financial Analyst
TMX Group
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product…
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MS
Full Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Full-time
Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
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MM
Support Specialist - AI Applications
Marsh McLennan
Toronto, ON
- Full-time
This role is responsible for supporting production and business applications, monitoring application health, and proactively identifying and escalating issues to stakeholders. It includes…
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Road Technician 2
Sunbelt Rentals, Inc.
Fort McMurray, AB
- Full-time
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Road Mechanic.
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Spare Parts Specialist
Valmet
Montreal, QC
- Full-time
Identify specific parts utilizing Valmet documentation systems.
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Offensive and defensive security advisor
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a defensive security advisor, you help identify, analyze, eradicate and mitigate threats to Desjardins's systems, networks and applications. You analyze security incidents and determine…
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Senior Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
…the design and implementation of new or enhanced application systems in collaboration with the Technology team. The focus of this position is on leading the analysis, programming, and…
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Applications Development AI Developer, Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Application Development AI Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and…
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CS
Assistant Store Manager
Columbia Sportswear Company
AB · CrossIron Mills
- Full-time
With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and…
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Product Owner - Agentic
CIBC
Toronto, ON
- Full-time
…engineering, user experience and user interface designers, business systems analysts, AI modelers, and system engineering leads to bring end-to-end solutions to life and support successful…
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C
Senior Financial Analyst
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…plans required to achieve our company goals. You will help our business grow, help our customers succeed, and continuously improve the way we…
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C
Stagiaire en développement logiciel - Software developer Intern/Co-op
Ciena
Quebec, QC
- Full-time
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CD
Lead Digital Verification Engineer
Cadence Design Systems
Montreal, QC
- Full-time
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Edmonton, AB
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Mortgage Specialist
BMO
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BMO
Boucherville, QC
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B
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BMO
Toronto, ON
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Mortgage Specialist
BMO
Saint-Jean-sur-Richelieu, QC
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Mortgage Specialist
BMO
Brossard, QC
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Mortgage Specialist
BMO
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Manager, DevSecOps
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Victoria, BC · CA Victoria
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Senior Electrical Engineer
Sedgman
Vancouver, BC
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Added 15 mins ago
R
Administrator, Media Solutions (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
Record Integrity: maintain pristine record-keeping systems, conducting self-directed audits to ensure accuracy, and regulatory readiness

Service Inspired Restaurants

Level 2 IT Help Desk Technician

3450 Superior Ct, Oakville, ON, L6L 0C4, Canada

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.

Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor’s Bar and Grill®SCADDABUSH Italian Kitchen & Bar®Reds® Wine TavernThe Loose Moose® and The Antler RoomDuke's Refresher® + BarAbbey’s Bake House Muskoka

Be A Part of Our StoryYour potential is limitless and here’s our investment in you:

Competitive Pay
Extended Health & Dental Benefits
Accelerated Leadership Program
Career Development and Mentorship
Tuition Reimbursement Program
Employee Assistance and Wellness Programs
Team Member Meal Discounts
Employee Referral Bonus Program
Dining Discounts at all Locations
RSP Matching

About The Job

Manage the day-to-day operations of the host computers by monitoring system performance, configuring, maintaining and repairing. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities where required.
Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
May guide or provide work direction to technical staff, contract staff and / or student employees.
Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
Establishes, maintains and manages user accounts. Installs, modifies and maintains systems and utility software on server computer systems. Provides user support related to servers and other software.
Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, network switches, tape libraries and other components.
Ensures high availability and acceptable levels of performance of mission critical host computer resources.
Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
Develops tools, procedures, and documentation and training sessions for Operations, Client Support and Systems Development staff to assist with work.
Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and Access Control system.
Stays current with technological developments in systems administration technology and security and recommends ways for the company to take advantage of new technology.
Management of 3rd Party relationship for existing Private MPLS (DSL based) WAN consisting of over sixty branch locations. Design, Management and Support of branch IT infrastructure is responsibility of this position.
Maintenance, Support and Troubleshooting in a timely manner of complex automation applications for numerous business processes throughout the enterprise is a key accountability.
Configuration, Deployment and Management of mobile device inventory and related technologies: Corporate smart phones, User BYOD program, Field utility devices (iPads, etc)
Management/Maintenance of a significant library of Internet domain registrations (.ca, .com). Monitoring health/backup, etc of the many Internet Web server platforms being used throughout the organization.
Performance of other IT related duties as assigned.

About You

Degree in Computer Science or related discipline. (Substantial and relevant experience may substitute for the degree requirement on a year for year basis). Seven (7) years’ work experience in complex Systems Administration, design, programming and support of hardware and software systems.
Some familiarity with SQL (Query writing, Stored Procedures) is a significant asset.
Expert level knowledge of: all current MS Server and Workstation Operating systems required including W7 and above clients, Mac OS and Server 2008r2 or newer.
Expert in use of: Active Directory, Group Policy, MSSQL Server administration and VMWare VSphere /ESXI Virtual server and VMWare Workstation environments.
Expert level with respect to Ipv4 networking technologies, Firewall, Router and Layer-3 switch configuration including complex VLANs.
Experience with iSCSI SAN technologies is required. Specific experience with HP Lefthand iSCSI SANs a significant asset.
Powershell experience is an asset.
Well versed in Enterprise backup as well as Disaster recovery planning and procedures. Able to use system performance monitoring tools, packet capture utilities, etc.
Effective project management techniques, principles and practices of effective management and supervision.
Ability to: plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.
Experience in a geographically distributed network and application environment is required.
Relevant work experience in the distributed retail or hospitality industry is a definite asset.
Possess five values that define our people:
- Hospitality. Enhancing the dignity, comfort and well-being of Our People
- Authenticity. Being forthright, truthful and transparent with Our People
- Quality. Working to always improve the experience of Our People
- Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People
- Courage. Acting with conviction in the balanced interest of Our People

Service Inspired Restaurants® is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

Min

CAD $55,200.00/Yr.

Max

CAD $62,100.00/Yr.

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More about this job

Responsibilities

The technician will manage day-to-day operations of host computers, including system performance monitoring, maintenance, and troubleshooting of hardware and software. They are also responsible for designing and supporting branch IT infrastructure and managing 3rd party relationships for the enterprise network.

Requirements

Candidates must have a degree in Computer Science or equivalent experience, along with seven years of work experience in complex systems administration. Expert knowledge of MS Server, Active Directory, VMware, and networking technologies is required.

Skills

Systems administration
Active directory
Group policy
MSSQL server
VMware vsphere
Ipv4 networking
Firewall configuration
Router configuration
Layer-3 switch configuration
VLANs
iSCSI SAN
Disaster recovery planning
Project management
Powershell
Hardware troubleshooting
Mobile device management

Benefits

Extended health and dental benefits
Accelerated leadership program
Career development and mentorship
Tuition reimbursement program
Employee assistance and wellness programs
Team member meal discounts
Employee referral bonus program
Dining discounts

Visa sponsorship

Not detected in the job text

Keywords

Systems administration
Active directory
Group policy
MSSQL server
VMware vsphere
ESXI
Ipv4
Firewall
Router
VLAN
iSCSI SAN
Powershell
Disaster recovery
MPLS
WAN
Mobile device management
BYOD
Data center management
UPS
Access control
Project management
Hardware maintenance
Software configuration
Technical training
Retail
Hospitality
Network infrastructure
Server administration
Firmware
Backup and restoration

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