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Added 3 mins ago
W
Valve Technician
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- Full-time
Added 3 mins ago
AI
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Ainsworth Inc
Mississauga, ON
- Full-time
Review work orders, technician notes, timesheets, and material usage to ensure accurate and complete billing.
Added 3 mins ago
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Cambridge, ON
- Full-time
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Added 3 mins ago
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Veolia Environnement SA
Guelph, ON
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RD
Registered Pharmacy Technician
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Calgary, AB
- $29 to $34 CAD / hour
- Full-time
…direction of the Pharmacy Manager and Pharmacists, the Cleanroom Technician is responsible for aseptically preparing sterile drug admixtures in the cleanroom and assisting with order entry,…
Added 18 mins ago
A
Registered Pharmacy Technician
Amyantek
AB · Edmonton, AB
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Added 18 mins ago
Pharmacy Technician
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Toronto, ON
Enhance your skills as a Pharmacy Technician in our newly renovated, automation-equipped Pharmacy at Mount Sinai Hospital. Here, you'll work in a modern environment with the latest…
Added 18 mins ago
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Toronto, ON
- Part-time
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Added 18 mins ago
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Install, service and repair used and new appliances and propane systems with direct supervision from a certified Service Technician and capture hours in your log book.
Added 18 mins ago
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Facilities Maintenance Technician - Bugaboos
Alterra
BC · CMH - British Columbia (Mountain)
- Full-time
Position Title: Facility Maintenance Technician, Bugaboos
Added 33 mins ago
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Maintenance Technician I
FedEx Canada
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- Full-time
The Maintenance Technician I supports the FedEx Industrial Maintenance for material handling to complete preventative and predictive maintenance and repair of material handling systems.…
Added 33 mins ago
D
Maintenance Technician
Domino's
Cambridge, ON
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Added 33 mins ago
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Technician I - Audio Visual
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Vancouver, BC
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Added 33 mins ago
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Technician lI - Audio Visual
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Vancouver, BC
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Added 33 mins ago
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Quality Control Technician
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Kelowna, BC
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Exciting Opportunity: Quality Control Technician I
Added 33 mins ago
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Mechanic Supervisor
Government of New Brunswick
Tide Head, NB
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Possession of Journeyperson's Certificates in the Automotive Service Technician Trade (AST) or the Truck and Transport Trade (T&T) as issued by the Province of New Brunswick.
Added 33 mins ago
RT
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Kitimat, BC
- Full-time
We are looking for a Laboratory Technician to process metallurgical samples and results to provide the data required to sustain efficient operation of the process & recovery plant and…
Added 33 mins ago
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Field Technician
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- Full-time
Reporting to the Station Manager, the Field Technician with Steelhaus Tryton Canada is responsible for the operation, maintenance, and execution of assigned field operations and…
Added 33 mins ago
Facilities Renewal Technician
University of Guelph
Guelph, ON
Added 33 mins ago
Technician - I (PM)
Sun Pharmaceutical Industries Ltd
Brampton, ON
…applicable SOP’s. May also be required to conduct duties of a Technician II, by operating filling and packaging equipment in a safe manner while maintaining compliance with cGMP and SOP…
Added 47 mins ago
ZA
Licensed Technician - Woodbridge Toyota - 25303
Zanchin Automotive Group
Vaughan, ON
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Licensed Automotive Service Technician / Mechanic (310S)
Added 47 mins ago
B
Lab Sampling Technician
Brunel
AB · Wood Buffalo, AB
- Contract
Brunel is currently seeking a Lab Sampling Technician who will be responsible for the safe, accurate, and compliant collection of field samples, including water, gas, hydrocarbons, soil,…
Added 47 mins ago
OT
Junior Instrumentation Technician
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
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- Full-time
The Junior Instrumentation Technician supports the planning, installation, operation, and maintenance of geotechnical, structural, and environmental monitoring instrumentation for a variety…

Service Inspired Restaurants

Level 2 IT Help Desk Technician

3450 Superior Ct, Oakville, ON, L6L 0C4, Canada

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.

Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor’s Bar and Grill®SCADDABUSH Italian Kitchen & Bar®Reds® Wine TavernThe Loose Moose® and The Antler RoomDuke's Refresher® + BarAbbey’s Bake House Muskoka

Be A Part of Our StoryYour potential is limitless and here’s our investment in you:

Competitive Pay
Extended Health & Dental Benefits
Accelerated Leadership Program
Career Development and Mentorship
Tuition Reimbursement Program
Employee Assistance and Wellness Programs
Team Member Meal Discounts
Employee Referral Bonus Program
Dining Discounts at all Locations
RSP Matching

About The Job

Manage the day-to-day operations of the host computers by monitoring system performance, configuring, maintaining and repairing. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities where required.
Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
May guide or provide work direction to technical staff, contract staff and / or student employees.
Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
Establishes, maintains and manages user accounts. Installs, modifies and maintains systems and utility software on server computer systems. Provides user support related to servers and other software.
Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, network switches, tape libraries and other components.
Ensures high availability and acceptable levels of performance of mission critical host computer resources.
Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
Develops tools, procedures, and documentation and training sessions for Operations, Client Support and Systems Development staff to assist with work.
Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and Access Control system.
Stays current with technological developments in systems administration technology and security and recommends ways for the company to take advantage of new technology.
Management of 3rd Party relationship for existing Private MPLS (DSL based) WAN consisting of over sixty branch locations. Design, Management and Support of branch IT infrastructure is responsibility of this position.
Maintenance, Support and Troubleshooting in a timely manner of complex automation applications for numerous business processes throughout the enterprise is a key accountability.
Configuration, Deployment and Management of mobile device inventory and related technologies: Corporate smart phones, User BYOD program, Field utility devices (iPads, etc)
Management/Maintenance of a significant library of Internet domain registrations (.ca, .com). Monitoring health/backup, etc of the many Internet Web server platforms being used throughout the organization.
Performance of other IT related duties as assigned.

About You

Degree in Computer Science or related discipline. (Substantial and relevant experience may substitute for the degree requirement on a year for year basis). Seven (7) years’ work experience in complex Systems Administration, design, programming and support of hardware and software systems.
Some familiarity with SQL (Query writing, Stored Procedures) is a significant asset.
Expert level knowledge of: all current MS Server and Workstation Operating systems required including W7 and above clients, Mac OS and Server 2008r2 or newer.
Expert in use of: Active Directory, Group Policy, MSSQL Server administration and VMWare VSphere /ESXI Virtual server and VMWare Workstation environments.
Expert level with respect to Ipv4 networking technologies, Firewall, Router and Layer-3 switch configuration including complex VLANs.
Experience with iSCSI SAN technologies is required. Specific experience with HP Lefthand iSCSI SANs a significant asset.
Powershell experience is an asset.
Well versed in Enterprise backup as well as Disaster recovery planning and procedures. Able to use system performance monitoring tools, packet capture utilities, etc.
Effective project management techniques, principles and practices of effective management and supervision.
Ability to: plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.
Experience in a geographically distributed network and application environment is required.
Relevant work experience in the distributed retail or hospitality industry is a definite asset.
Possess five values that define our people:
- Hospitality. Enhancing the dignity, comfort and well-being of Our People
- Authenticity. Being forthright, truthful and transparent with Our People
- Quality. Working to always improve the experience of Our People
- Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People
- Courage. Acting with conviction in the balanced interest of Our People

Service Inspired Restaurants® is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

Min

CAD $55,200.00/Yr.

Max

CAD $62,100.00/Yr.

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More about this job

Responsibilities

The technician will manage day-to-day operations of host computers, including system performance monitoring, maintenance, and troubleshooting of hardware and software. They are also responsible for designing and supporting branch IT infrastructure and managing 3rd party relationships for the enterprise network.

Requirements

Candidates must have a degree in Computer Science or equivalent experience, along with seven years of work experience in complex systems administration. Expert knowledge of MS Server, Active Directory, VMware, and networking technologies is required.

Skills

Systems administration
Active directory
Group policy
MSSQL server
VMware vsphere
Ipv4 networking
Firewall configuration
Router configuration
Layer-3 switch configuration
VLANs
iSCSI SAN
Disaster recovery planning
Project management
Powershell
Hardware troubleshooting
Mobile device management

Benefits

Extended health and dental benefits
Accelerated leadership program
Career development and mentorship
Tuition reimbursement program
Employee assistance and wellness programs
Team member meal discounts
Employee referral bonus program
Dining discounts

Visa sponsorship

Not detected in the job text

Keywords

Systems administration
Active directory
Group policy
MSSQL server
VMware vsphere
ESXI
Ipv4
Firewall
Router
VLAN
iSCSI SAN
Powershell
Disaster recovery
MPLS
WAN
Mobile device management
BYOD
Data center management
UPS
Access control
Project management
Hardware maintenance
Software configuration
Technical training
Retail
Hospitality
Network infrastructure
Server administration
Firmware
Backup and restoration

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