client services assistant (csa)
- Burlington, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Consult with clients after sale to provide ongoing support
Computer and technology knowledge
- Sage Accounting Software
- MS Excel
- MS Word
- MS Office
- Adobe Acrobat Reader
- Electronic mail
- Business
- Correspondence
- Reports and records
- Contracts
- Invoices
- Business process management
Security and safety
- Bondable
- Own transportation
- Own vehicle
- Valid driver's licence
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large workload
- Work with minimal supervision
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
More about this job
Responsibilities
Coordinate seminars and conferences, schedule appointments, manage contracts, and handle telephone and electronic inquiries. Maintain office supplies and business records, prepare and proofread documents, enter data, and provide customer service and ongoing post-sale client support.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, or equivalent experience, and three to less than five years of experience. Candidates need knowledge of Sage Accounting Software, Microsoft Office, and Adobe Acrobat Reader, along with the ability to work independently under pressure, meet tight deadlines, and manage a large workload; a valid driver's licence and own vehicle are also specified.
Skills
- Appointment Scheduling
- Conference Coordination
- Contract Management
- Telephone and Email Communication
- Office Supply Inventory
- Typing and Proofreading
- Data Entry
- Customer Service
- Client Support
- Sage Accounting Software
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Adobe Acrobat Reader
- Business Correspondence
- Report and Record Management
Benefits
- Dental Plan
- Disability Benefits
- Health Care Plan
- Paramedical Services Coverage
- Vision Care Benefits
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Construction
- Finance & Accounting
Keywords
- Construction
- Client Services
- Customer Service
- Client Support
- Seminar Coordination
- Conference Coordination
- Appointment Scheduling
- Contract Management
- Telephone Communication
- Electronic Mail
- Office Supplies
- Inventory Management
- Correspondence
- Proofreading
- Data Entry
- Sage Accounting Software
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Adobe Acrobat Reader
- Business Terminology
- Reports and Records
- Invoices
- Business Process Management
- Valid Driver's Licence
- Own Vehicle