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Project Manager Assistant

  • Chilliwack, BC, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Who We Are

ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.

At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

  • Can Do Attitude
  • Get It Done Right
  • Win as a Team

What We Offer

  • Competitive Wages
  • Excellent Health and Dental Benefit Plan
  • RRSP and Profit-Sharing Program
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Casual Dress Code
  • On-Site Parking
  • Employee Referral Program

What You Will Do

  • Monitor incoming emails for yourself and your project manager(s). 
  • Assist reception with overflow by answering incoming calls, relaying messages, and accepting incoming jobs.
  • Coordinate with project manager(s), insurers, building professionals, technicians and subtrades to ensure timely and efficient project execution. 
  • Assist with scheduling and organizing project activities to meet deadlines and client expectations. 
  • Serve as a main point of contact for clients, providing regular updates and addressing any concerns received. 
  • Maintain accurate project documentation, including physical files, scopes of work, estimates, invoices, and progress reports. 
  • Document project milestones and completion for invoicing and accurate reporting. 
  • Send work orders, as directed, to internal departments and external trades.
  • Send requests for quotes to subtrades and compile received documents for PM to provide accurate estimates. 

What You Have

  • Knowledge of the restoration industry is an asset
  • Administrative assistant experience
  • General knowledge of the insurance industry
  • Computer savvy and knowledgeable in Microsoft Office Suite
  • Minimum typing speed of 50 WPM
  • Ability to multitask and have great attention to detail
  • Able to work in a high pressure environment
  • Ability to work in sensitive solutions
  • Strong communication skills
  • Team player
More about this job

Responsibilities

The Project Manager Assistant at ServiceMaster will answer calls and emails, coordinate with project managers, insurers and trades, and keep project files, estimates and invoices up to date. The role also serves as a main client contact and sends work orders and quote requests.

Requirements

Candidates need administrative assistant experience, Microsoft Office skills and a typing speed of 50 WPM. Restoration or insurance industry knowledge is an asset, and strong communication, attention to detail and the ability to work under pressure are expected.

Skills

  • Microsoft Office Suite
  • Microsoft Excel
  • Microsoft Word
  • Outlook
  • Typing (50 WPM)
  • Project coordination
  • Scheduling
  • Client communication
  • Document management
  • Invoicing
  • Estimating support
  • Insurance claims knowledge
  • Restoration industry knowledge
  • Multitasking
  • Attention to detail
  • Teamwork

Benefits

  • Health and dental benefit plan
  • RRSP and profit-sharing
  • Tuition reimbursement
  • Career advancement opportunities
  • Employee referral program
  • On-site parking

Categories

  • Administrative
  • Customer Service & Support
  • Construction

Keywords

  • Project Manager Assistant
  • project coordination
  • administrative assistant
  • restoration
  • fire and flood restoration
  • insurance
  • Microsoft Office
  • typing
  • scheduling
  • client relations
  • project documentation
  • work orders
  • subtrades coordination
  • estimates
  • invoicing

Seniority

Entry level

Perks

  • Retirement plan
  • Tuition support
  • Transit support

Tools

  • Microsoft Office Suite

Languages

  • English

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