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Added 10 mins ago
LV
Computer Vision Engineer, FPGA
LUCID Vision Labs, Inc.
Burnaby, BC
- Full-time
…Vision cameras are suited for a wide range of industries and applications such as factory automation, medical, life sciences and logistics. Our expertise combines deep industry experience…
Added 10 mins ago
AS
Full Stack Java Developer
Apex Systems
Toronto, ON
- $55 to $80 USD / hour
- Contract
…developing scalable, secure, and high-performing enterprise applications using technologies such as Java, Spring Boot, React, Node.js, Python, and…
Added 10 mins ago
MC
Structural Engineer
MatchBox Consulting Group
Burnaby, BC
- Contract
Structural Engineer – Civil/Structural Infrastructure
Added 40 mins ago
M
Cloud Security Specialist
MEDFAR
Montreal, QC
- Full-time
…Your work will directly impact the security posture of our applications and services, ensuring the integrity and reliability of our…
Added 40 mins ago
PL
Mechanical Engineer
Powertech Labs Inc.
Surrey, BC
- $89,000 to $113,000 CAD / year
- Full-time
The Mechanical Engineer will participate in all phases of product development, including design, analysis, technical documentation, procurement support, testing, and field deployment…
Added 42 mins ago
A
Mechanical Engineering Student - Winter 2027
AtkinsRéalis
Mississauga, ON
- Full-time
Coordinate with multidisciplinary teams, including Document Control, Project Management, Procurement, and field teams, on assigned task scopes.
Added 42 mins ago
A
Civil Engineering Student - Winter 2027
AtkinsRéalis
Mississauga, ON
- Full-time
Coordinate with multidisciplinary teams, including Document Control, Project Management, and field teams, on assigned task scopes
Added 42 mins ago
A
Chemical Engineering Student - Winter 2027
AtkinsRéalis
Mississauga, ON
- Full-time
…duties will be carried out under close supervision of a Senior Engineer or Technical…
Added 1 hour ago
V|
Senior Director – Process Engineering NORAM
Veolia | North America
Oakville, ON
- Full-time
…and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. We serve more…
Added 1 hour ago
HP
Senior Process Engineer
HOCS Projects
Calgary, AB
- Full-time
HOCS Projects is seeking a Senior Process Engineer to lead process engineering activities for multi-disciplinary energy projects. This role is accountable for process design quality,…
Added 1 hour ago
HP
Senior Electrical Engineer
HOCS Projects
Calgary, AB
- Full-time
HOCS Projects is seeking a Lead Electrical Engineer to provide technical leadership and discipline oversight for electrical engineering and design across projects of varying size and…
Added 1 hour ago
Coordonnateur de projets / Project Coordinator
OPAL-RT
Montreal, QC
Leader mondial dans la diversité des applications, nos outils sont utilisés dans une multitude de secteurs tels que l'automobile, l'aérospatiale, l’énergie, le transport, la fabrication…
Added 1 hour ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Identify, evaluate, and adapt emerging stretch blow molding technologies, packaging applications, and industry trends to sustain Husky's competitive advantage.
Added 1 hour ago
WI
Lead Mechanical Engineer (District Energy)
WSP in Canada
Markham, ON
- Full-time
Support construction through site reviews, field investigations, inspections, and resolution of site-related technical issues.
Added 1 hour ago
C
AVP, Software Engineer (Hybrid)
Citi
Mississauga, ON
- Full-time
Bachelors or Masters in Computer Science/Computer Engineering or related field
Added 1 hour ago
TS
26-72 Boiler Safety Officer (Fort St John, BC)
Technical Safety BC
Dawson Creek, BC · Fort St. John, BC
- Full-time
Preference for a two-year diploma from a recognized Institute of Technology in a related field. BC 1st Class (preferred) or 2nd Class Power Engineer certificate with a three year time…
Added 2 hours ago
WI
Lead Mechanical Engineer (District Energy)
WSP in Canada
Vaughan, ON
- Full-time
Support construction through site reviews, field investigations, inspections, and resolution of site-related technical issues.
Added 2 hours ago
HN
Platform Systems Engineer
Harvey Nash
Vancouver, BC
- $135,000 to $160,000 CAD / year
- Full-time
…through deployment, operation, and long-term support in the…
Added 2 hours ago
RT
Graduate - Process / Metallurgical Engineering
Rio Tinto
Kitimat, BC
- Full-time
…requisition is for a role of Graduate Process / Metallurgical Engineer based at Rio Tinto Kitimat, BC starting in January…
Added 2 hours ago
SL
Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
We are currently looking for a Senior Data Engineer - with a passion for turning disparate streams of data into organized and actionable analytics services and insights. As a Data Engineer…
Added 2 hours ago
S
Senior Embedded Software Engineer
Scalian
Montreal, QC
- Full-time
We are looking for a Senior Embedded Software Engineer to collaborate on one of our projects in the Aerospace sector.
Added 2 hours ago
Data Architect
Konrad
Toronto, ON
Bachelor’s degree or higher in Computer Science, Data Engineering, Information Technology, or a related field.
Added 2 hours ago
C
Senior Transportation Engineer
CIMA+
Calgary, AB
- Full-time
At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full…
Added 3 hours ago
GV
Lead Power Systems Protection & Control Application Engineer
GE Vernova
Markham, ON
- Full-time
…generation of power system protection. As a Lead Application Engineer, you will bridge the gap between complex power system theory and real-world algorithm implementation, playing a pivotal…
Added 3 hours ago
S
Senior Embedded Software Engineer
Scalian
Montreal, QC
- Full-time
We are looking for a Senior Embedded Software Engineer to collaborate on one of our projects in the Aerospace sector.

ServiceNow

Senior Machine Learning Engineer

161 Bay Street, Suite 1300, Toronto, ON, M5J 2S1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of related experience with a bachelor’s degree in computer science, software engineering, or related technical field.
Posting language: English
Posted: Oct 16, 2026

Original job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

The Machine Learning Developer designs, builds, ships, and operates applications whose core behavior is model-driven rather than explicitly authored. The Developer builds the engine behind ServiceNow's optimization products - the algorithms and pipelines that turn sophisticated scheduling and resource-allocation problems into fast, reliable customer outcomes. The work is evolving - where "AI-driven" once meant applying ML techniques to optimization problems, it now also means using AI agents as part of the build process itself. This role expects both: someone who can design an efficient algorithm from scratch, and someone who can specify a problem precisely enough to direct an AI agent to implement part of it, then verify the result is correct. The developer owns the correctness, performance, and robustness of what ships, regardless of whether a human or an agent wrote it.

What you get to do:

Build Optimization applications. Design, build and operate applications built around advanced optimization models in production at scale. This includes API design, data ingestion, multiprocessing, observability, advanced algorithm development, performance benchmarking, and automated testing.
Build automated evaluation and test model behaviour. Design and operate the evaluation system that supports development and delivering features with confidence.
Specify precisely and direct AI coding agents. Convert requirements into testable specifications with explicit scope, constraints, and acceptance criteria; decompose work into agent-sized tasks; and review agent output for correctness and maintainability. Contribute to teams AI-harness helping shape the way agents are leveraged.
Own quality, safety, and reliability in production. Manage deployments, monitor service availability, implement alerting and respond to customer issues before they even know they have a problem.
Deliver as a forward deployed engineer. Work closely with customers when the work calls for it. Understanding business requirements and product capabilities to help customers get to value faster and use learnings to influence product roadmap.
Collaborate across product, design, and engineering. Partner with product managers, designers, conversation designers, and engineers to define success criteria, align on tradeoffs, and communicate capability and risk clearly.

Qualifications

5+ years of related experience with a bachelor’s degree in computer science, software engineering, or related technical field. Advanced degrees or certifications (especially in Operations Research) are a bonus.
Software engineering fundamentals. Strong command of OOP, data structures, algorithms, system design, concurrency, parallelism, APIs, data modeling, and testing.
Experience with key Technologies: Experience with Python is strongly preferred; experience in Java, JavaScript, Kubernetes, or GraphQL is a bonus.
Python, MLflow, Weights & Biases, LoRA, PEFT, SageMaker, Vertex AI, AzureML, Kubeflow, Airflow, Prefect, TorchServe, Triton, vLLM, SHAP, LIME, pandas, Spark, SQL
Forward deployed delivery and stakeholder communication. Comfort working directly with customers under incomplete information and fixed timelines, judgment about when a fast local solution is right and when to hold out for the durable one, and credibility communicating capability, limitation, and risk to non-engineers.
Experience with mission critical systems. Demonstrated experience developing reliable and resilient systems.
AI Native Approach. Strong critical thinking and a track record of integrating AI into engineering processes, SDLC, workflows, or decision making.
Domain expertise. Familiarity with Operations Research, Vehicle Routing Problems, Mathematical Optimization, Field Service Management is a plus but not required

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Employee Type: Regular

Region: AMS - North America and Canada

Work Persona: Flexible

Apply About employer

More about this job

Responsibilities

Design, build, and operate advanced optimization applications and AI-driven pipelines to deliver reliable customer outcomes. Manage production deployments, monitor system performance, and collaborate with cross-functional teams to define product capabilities.

Requirements

Requires 5+ years of experience in software engineering or a related technical field with a strong command of algorithms and system design. Proficiency in Python and experience with machine learning frameworks and optimization models are essential.

Skills

Python
Machine Learning
Optimization
Algorithms
System Design
Data Modeling
API Design
Kubernetes
Operations Research
Software Engineering
Cloud Computing
Data Ingestion
Performance Benchmarking
Automated Testing
AI Agents
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Machine Learning
Optimization
Python
Java
JavaScript
Kubernetes
GraphQL
MLflow
Weights & Biases
LoRA
PEFT
SageMaker
Vertex AI
AzureML
Kubeflow
Airflow
Prefect
TorchServe
Triton
vLLM
SHAP
LIME
Pandas
Spark
SQL
Operations Research
Vehicle Routing Problems
Field Service Management
SDLC
AI Agents

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