Jobs in Canada

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Added 1 hour ago
Software Engineer
Questrade
Calgary, AB
Hands-on experience with a major cloud platform (GCP preferred; AWS or Azure considered) and containerized workloads.
Added 1 hour ago
Software Engineer
Questrade
Toronto, ON
Hands-on experience with a major cloud platform (GCP preferred; AWS or Azure considered) and containerized workloads.
Added 7 hours ago
A
Senior Principal Engineer
Autodesk
AB · Alberta, Canada
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 7 hours ago
RB
Senior Full Stack Engineer
Royal Bank of Canada
Vancouver, BC
- Full-time
Develop and deploy cloud-native AI/ML solutions using AWS, Azure, or GCP, ensuring scalability, reliability, and efficiency through Kubernetes, Docker, etc
Added 9 hours ago
C
Senior Software Engineer - Platform
Calder
Toronto, ON
- $179,000 to $250,500 USD / year
- Full-time
- On-site
- Experience with AWS (ECS, EC2, S3, IAM, VPC, CloudWatch) or equivalent cloud platform
Added 9 hours ago
FA
Senior Software Engineer
Foundation AI
Toronto, ON
- Full-time
Cloud & Infrastructure: Hands-on experience with AWS, GCP, or Azure; proficiency in Docker, Kubernetes, and Git.
Added 9 hours ago
AI
Principal Systems Design Engineer.
AMD, Inc.
Markham, ON
- Full-time
Enterprise & Cloud Enablement: Create long-term software architecture plans of record that ensure seamless integration with Kubernetes orchestration, AI frameworks, and enterprise…
Added 9 hours ago
Senior Platform Engineer
ThoughtExchange
Canada
Join a team where innovation and cutting-edge technology are at the forefront. As a Senior Platform Engineer, you’ll play a pivotal role in scaling cloud operations and enhancing the…
Added 9 hours ago
TI
Mobile Core Engineer, Carrier
TextNow, Inc.
Canada
- $200,400 to $248,000 CAD / year
- Hybrid
You've run a mobile core at a carrier and want to do it on a cloud-native platform. You'll be the person on the team who knows what the network is supposed to do: how an attach should flow,…
Added 9 hours ago
C
Senior/Staff Software Engineer, Developer Experience
Cohere
Ottawa, ON · Toronto, ON · Montréal, QC
- $215,000 to $300,000 USD / year
- Full-time
- Hybrid
We're seeking a Senior/Staff Engineer to build and maintain the automation infrastructure that powers the development cycles of our North platform. This engineer will design and implement…
Added 9 hours ago
H
Principal AI/ML Engineer
HPE
BC
- Full-time
Understanding microservice architecture and how they can be built in a containerized, Kubernetes-managed environment is central to all modern cloud-native applications.
Added 9 hours ago
HP
Principal AI/ML Engineer
Hewlett Packard Enterprise
BC
- Full-time
Understanding microservice architecture and how they can be built in a containerized, Kubernetes-managed environment is central to all modern cloud-native applications.
Added 9 hours ago
HP
Principal AI/ML Engineer
Hewlett Packard Enterprise
BC
- Full-time
Understanding microservice architecture and how they can be built in a containerized, Kubernetes-managed environment is central to all modern cloud-native applications.
Added 9 hours ago
HP
Principal AI/ML Engineer
Hewlett Packard Enterprise
BC
- Full-time
Understanding microservice architecture and how they can be built in a containerized, Kubernetes-managed environment is central to all modern cloud-native applications.
Added 9 hours ago
U
Security Engineer
Uptempo
Toronto, ON · Vancouver, BC
- Full-time
We're looking for a Security Engineer to own the technical security controls behind our cloud-native SaaS platform. You'll run detection and response, keep our security tooling tuned and…
Added 9 hours ago
F
Senior Software Engineer
fb9e7da1-2660-46a2-9ffc-154a66684510
Toronto, ON
- $148,000 to $197,000 CAD / year
- Full-time
- Hybrid
- Experience with cloud infrastructure, Kubernetes, Docker, or infrastructure-as-code tooling
Added 9 hours ago
F
Staff Software Engineer
fb9e7da1-2660-46a2-9ffc-154a66684510
Toronto, ON
- $172,000 to $229,000 CAD / year
- Full-time
- Hybrid
As a Staff Software Engineer, your primary focus will be to architect, build, and optimize our industry-leading platform across the entire stack, from scalable frontend applications to…
Added 9 hours ago
AI
Principal Software Development Engineer
AMD, Inc.
Vancouver, BC
- Full-time
PMTS Software Development Engineer THE ROLE AMD is seeking a Principal Member of Technical Staff (PMTS) Software Development Engineer to join AMD Silo AI and drive the technical development…
Added 9 hours ago
A
DevOps and Security Engineer
Altis
Ottawa, ON
- Full-time
…and secure technology? We're looking for a DevOps & Security Engineer to join a growing technology company specializing in cloud-based workplace optimization solutions. You'll help…
Added 9 hours ago
Senior Security Architect
Black Duck Software, Inc.
Calgary, AB
Operate, tune, and enhance the cloud-native application protection platform (Wiz or comparable CNAPP): onboarding cloud accounts and Kubernetes clusters, writing and tuning policies and…
Added 9 hours ago
PA
Domain Consultant - Canada
Palo Alto Networks, Inc.
Toronto, ON · Montréal, QC · Vancouver, BC · Calgary, AB
- Full-time
…are looking for a high-performing Solution Architect / Sales Engineer to join our team of global…
Added 9 hours ago
DN
Global Blackbelt, Senior Cloud Security Specialist
Darktrace Netherlands BV
Canada
- Full-time
…Continental Europe, helping strategic customers adopt and secure Cloud & Hybrid Network technologies through Darktrace's Behavioral Defense Platform and Darktrace / CLOUD portfolio. The…
Added 9 hours ago
Senior Software Engineer, Compute Platform
GitHub, Inc.
Canada
As a Senior Software Engineer on Compute Platform, you will work with a distributed team to contribute to the technical direction of a Kubernetes platform that hundreds of internal teams…
Added 9 hours ago
AN
Senior Full Stack Engineer - React/TypeScript, Node.js, Java back-end, AKS
Astra North Infoteck Inc.
Toronto, ON
- Contract
Seeking a Senior Full Stack Engineer to design, build, and support a cloud-native, microservices-based platform running on Azure Kubernetes Service (AKS). The role requires strong full…
Added 9 hours ago
AN
Senior Backend Engineer – Java, Kotlin, Springboot, Node.JS
Astra North Infoteck Inc.
Toronto, ON
- Contract
Familiarity with Azure Kubernetes Service (AKS) and related cloud-native platform components.

ServiceNow

Senior Site Reliability Engineer, Canada Protected B

Toronto, ON, Canada

Hybrid

Full-time

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Job details

Job type: Full-time
Workplace: Hybrid
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

Role Overview:

As a Senior Site Reliability Engineer supporting our Canada Protected B regulated cloud environment, you will help ensure the reliability, availability, scalability, security, and performance of critical cloud infrastructure and services.

You will work across the technology stack, including operating systems, cloud infrastructure, networking, containers, databases, observability, and application services. You will independently troubleshoot complex production problems, participate in incident response, identify root causes, and engineer sustainable solutions that prevent recurrence.

A key part of this role is improving the operability of the environment by eliminating repetitive manual work through automation, strengthening monitoring and observability, and continuously improving service reliability.

Canada Protected B Eligibility:

Due to Government of Canada regulatory requirements, this position requires the successful completion of a Government of Canada Reliability Status screening as a condition of employment. The screening process requires 5 years of verifiable background history. This includes identity verification, education verification, a criminal record check, and a credit check. Candidates must be eligible to obtain and maintain Reliability Status, which generally requires Canadian citizenship or Canadian permanent resident status. Employment is contingent upon successful completion and maintenance of the required screening.

Work Schedule:

This position is part of a shift-based Site Reliability Engineering operation supporting the Canada Protected B regulated environment. The initial operating model provides continuous 24x5 coverage through fixed day, swing, and overnight shifts, Monday through Friday.

Each shift includes eight hours of scheduled work and a one-hour unpaid meal period. Adjacent shifts overlap by one hour to support structured warm handovers and continuity of active incident response.

Day Shift: 7:00 AM - 4:00 PM ET
Swing Shift: 3:00 PM - 12:00 AM ET
Overnight Shift: 11:00 PM - 8:00 AM ET

Engineers will participate in an on-call rotation that may include nights, weekends, and holidays. As operational requirements evolve, schedules may change to include alternative workweeks, regular weekend coverage, or other day, swing, and overnight assignments. Meal periods will be scheduled outside the warm-handover window and coordinated to maintain operational coverage.

What you get to do in this role:

Independently troubleshoot and resolve complex production issues across infrastructure, application, database, network, container, and cloud layers.
Participate in and, where appropriate, lead incident management activities, including diagnosis, mitigation, service recovery, and technical coordination during production incidents.
Lead or contribute to Root Cause Analysis (RCA) and translate lessons learned into corrective and preventative engineering work.
Develop sustainable solutions that prevent recurring incidents rather than relying on repeated manual intervention.
Develop scripts and operational tooling using Bash, Python, and/or JavaScript to automate repetitive activities and improve operational consistency.
Build and maintain infrastructure and configuration automation using Ansible and Puppet.
Administer, operate, and troubleshoot Linux-based production systems at scale.
Work with cloud infrastructure and services, with Google Cloud Platform (GCP) preferred.
Operate and troubleshoot Kubernetes environments and containerized workloads.
Administer, troubleshoot, and performance-tune relational database technologies, preferably PostgreSQL; MariaDB/MySQL experience is also applicable.
Use Git and source-control-based engineering workflows to develop, review, test, and maintain infrastructure and automation code.
Troubleshoot network-related issues using strong knowledge of TCP/IP, DNS, IP addressing, routing, load balancing, connectivity, and network security concepts.
Use monitoring, logging, metrics, tracing, and other observability capabilities to identify production problems and improve system reliability.
Collaborate with application engineering, infrastructure, networking, security, database, and other SRE teams to resolve issues and improve service reliability.
Identify repetitive operational work and develop automation that reduces toil, improves consistency, and reduces operational risk.
Participate in design and operational-readiness reviews and identify reliability, supportability, and operational concerns before changes reach production.
Share technical knowledge, troubleshooting approaches, and operational best practices with other engineers.

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5+ years with a Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related technical field or 3 years and a Master's degree; or a PhD without experience; or equivalent/relevant engineering work experience, with demonstrated ability to independently own and resolve complex production and reliability problems.
Strong production experience administering and troubleshooting Linux operating systems.
Strong scripting and automation experience using Bash, Python, and/or JavaScript, including developing maintainable automation rather than only executing existing scripts.
Hands-on experience with cloud infrastructure, with Google Cloud Platform (GCP) preferred.
Hands-on configuration management and automation experience using Ansible and Puppet.
Practical experience operating and troubleshooting Kubernetes production environments.
Strong working knowledge of Git and source-control-based software and infrastructure engineering workflows.
Strong database administration, performance, and troubleshooting experience, preferably with PostgreSQL; MariaDB/MySQL experience is also applicable.
Strong networking knowledge, including TCP/IP, DNS, IP addressing, routing, load balancing, connectivity troubleshooting, and network security concepts.
Experience supporting production services through incident management, including diagnosis, mitigation, recovery, and technical Root Cause Analysis.
Experience with monitoring and observability of applications, infrastructure, services, databases, and networks at scale.
Ability to independently analyze complex operational problems and determine appropriate technical solutions.
Strong analytical, troubleshooting, written communication, and collaboration skills.

This posting is for a new vacancy.

For positions in this location, we offer a base pay of $102,050 - $152,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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More about this job

Responsibilities

The Senior Site Reliability Engineer at ServiceNow will troubleshoot and resolve complex production problems, lead incident response and root cause analysis, and automate repetitive operational work. The role also involves maintaining Linux, cloud, Kubernetes, database and network systems and supporting other engineering teams.

Requirements

Candidates need 5+ years of engineering experience with a relevant degree or equivalent, strong Linux administration, scripting, and Kubernetes experience. They also need hands-on skills with Ansible, Puppet, GCP, PostgreSQL, networking and observability, plus Reliability Status eligibility.

Skills

Linux
Kubernetes
Google Cloud Platform
Ansible
Puppet
PostgreSQL
MariaDB
MySQL
Python
Bash
JavaScript
Git
TCP/IP
DNS
Load balancing
Network security
Observability
Monitoring
Logging
Tracing
Incident management
Root cause analysis
Database performance tuning
Containers
Infrastructure automation

Benefits

Health plans
Flexible time away plan

Keywords

Site Reliability Engineering
SRE
Linux
Kubernetes
Google Cloud Platform
GCP
Ansible
Puppet
PostgreSQL
MariaDB
MySQL
Python
Bash
JavaScript
Git
Networking
TCP/IP
DNS
Observability
Incident management

Seniority

Senior

Perks

Flexible hours

Tools

Linux
Kubernetes
Google Cloud Platform
Ansible
Puppet
PostgreSQL
MariaDB
MySQL
Git

Languages

English

Fields of study

Computer Science
Computer Engineering
Information Systems

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Work requirements

Jobs in Canada