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Added 4 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 4 mins ago
Director, Client Lifecycle Management and AML Compliance
GardaWorld
Toronto, ON
Reports to: Senior Director, AML Compliance & Compliance Officer (CAMLO)
Added 4 mins ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
…providing specialist advice and guidance to business partners, support groups, and Local and Regional Operations management on the interpretation, application and administration of various…
Added 4 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
They buy a clean, defensible file on every building. It answers the fire prevention officer, the insurer and head office without anyone chasing it. We open with the Fire Code Compliance…
Added 4 hours ago
FH
Climate Change and Planetary Health Lead
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…change and health. Working closely with the Medical Health Officer, Environmental Health and the Health Protection team, the Lead provides leadership in the implementation of climate change…
Added 7 hours ago
A
Global Quality Officer
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Additional vacation days for years of service
Added 8 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Full-time
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 8 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
Powassan, ON
- Full-time
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 8 hours ago
WC
Payroll Administrator
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
…this posting. Aggregate data will be stored anonymously to support improvements to the Board's hiring…
Added 9 hours ago
Director, Corporate Services and Finance
Elections Manitoba
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 14 hours ago
Archives Technician II
Office of the Chief Information Officer
St. John's, NL
…semi-active storage facility, including providing operational support to the Government Records Committee (GRC) ensuring the accurate documenting, processing, and reporting of submissions…
Added 15 hours ago
Director of Corporate & Financial Services/Treasurer
the Town of the Blue Mountains
Thornbury, ON
Reporting to the Chief Administrative Officer (CAO), the Director of Corporate & Financial Services serves as the Town’s Treasurer and a key member of the Senior Management Team. This role…
Added 15 hours ago
Primary Care Paramedic - Experienced Medic Posting
Grey County
ON
We are proud to offer competitive wages and an attractive total compensation package. We support learning and continuous employee development, and champion career progression for our…
Added 16 hours ago
Dash First Officer
The Talent Team at Perimeter Aviation
Winnipeg, MB · Thompson, MB · Timmins, ON · Mississauga, ON
…American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine…
Added 16 hours ago
HH
Director, Finance and Health Records
Headwaters Health Care Centre
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Vice President, Corporate Services and Chief Financial Officer, this senior leadership role provides strategic and operational oversight for Finance, Health Records,…
Added 17 hours ago
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HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 17 hours ago
SS
Undercover Loss Prevention Officers - Toronto
Securiguard Services Ltd.
Toronto, ON
- Full-time
Securiguard is seeking a skilled Task Force Officer to join our elite team. If you're looking to advance your career and gain valuable experience in crime prevention, this is the…
Added 17 hours ago
S
Assistant Manager - Alliston Branch, Ontario
Scotiabank
Alliston, ON
- Full-time
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 17 hours ago
Legal Counsel - FinTech
Ebury
Toronto, ON
…of the global legal team and will report to the Chief Legal Officer based in…
Added 17 hours ago
Animal Control Officer - 1
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Richmond, BC
Reporting to the Animal Centre Manager, the Animal Control Officer 1 (ACO1) is responsible for activities related to caring for the health and welfare of animals in the Animal Centre as…
Added 17 hours ago
Animal Control Officer
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Dawson Creek, BC
The Animal Control Officer (ACO) is primarily responsible for enforcing municipal bylaws as per the municipal contracts in the assigned area. The ACO is to ensure public (people and animal)…
Added 18 hours ago
CH
Senior Program Officer - Surgery
Covenant Health Canada
AB · Edmonton, AB
- Full-time
As Senior Program Officer, you will provide strategic leadership for the Surgery Program, guiding complex initiatives from concept through implementation and evaluation. You will partner…
Added 18 hours ago
AO
Operations and Finance Programs Director
Archdiocese of Winnipeg
Winnipeg, MB
- Full-time
…Catholic Centre departments, the Finance team, contractors, and service…
Added 19 hours ago
SS
Security Officer (Temporary Full-Time) - Sherwood Park
Securiguard Services Ltd.
AB · Edmonton, AB
- Full-time
…leading provider of security services, we focus on customer service, creating value for clients, and caring for our people, our community, and the…
Added 19 hours ago
FH
Lead, Clinical Engagement, Meditech Expanse Project
Fraser Health
Surrey, BC
- Temporary
…many patient safety tools. We are mobilizing a team to help support the project and are seeking Clinical Practice Consultants to be members of various clinical design teams for both acute…

ServiceNow

Senior Staff Cloud Security Engineer | Operational Technology | Office of CISO

AB, Canada
Alberta, CANADA, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 12 years experience in IT & 5 years in Cloud Security
Posting language: English
Posted: Jul 21, 2026

Original job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact

We employ the brightest and most forward-thinking Security Professionals on the planet. We have offices around the world and work as a global team. Come join the Office of the CISO and help set the bar for cloud security!

What you get to do in this role:

ServiceNow’s Office of the CISO team leverages its diverse security background and expertise to help enhance ServiceNow’s security and communicate ServiceNow’s security features to the world. The team works closely with various departments in ServiceNow’s security organization and with sales, legal, IT, and product teams on security-related topics. Most importantly, the Office of the CISO team works with prospects, customers, and partners to address questions related to the security of ServiceNow’s cloud-based service.

This team values integrity, quality, expertise, precision, communication, and efficiency and is looking for a Cloud Security Professional with a broad security background and excellent communication skills.

You will be a member of the AMS team of the Office of the CISO in English and French-speaking countries.

As a valued member of our esteemed team, you will assume the pivotal role of a Cloud Security Professional. Your mission encompasses ensuring unwavering support for the Sales Team in both pre- and post-sales endeavors. You will expertly navigate questionnaires and address customer inquiries. Your proactive engagement will extend to driving impactful security meetings with customers and delivering compelling presentations at conferences, both internal and external.

As a leader in security conversations, you will skillfully rebut cloud and AI technology myths and provide invaluable support during Security Incidents and Investigations. Collaborating seamlessly with internal teams, you will be key in resolving security issues arising from investigations and conducting thorough postmortems to guarantee comprehensive remediation. Should the need arise, you will spearhead structural or design changes, propelling the security posture of our cloud environment and elevating the subscription service to new heights. Your expertise and dedication will be instrumental in safeguarding the integrity and excellence of our cloud security initiatives.

This role may require access to a Protected B cloud environment. The successful candidate must be eligible to obtain and maintain a Government of Canada Reliability Status under PSPC's Contract Security Program. Clearance is a condition of employment in this function. The company will sponsor and support the screening process through its designated Company Security Officer.

Key Responsibilities:

Lead multifaceted security conversations, primarily focused on Canadian Energy and Utility customers and prospects.
Understanding security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI.
Support ServiceNow’s Sales Teams in Pre- and Post-Sales efforts
Respond to prospect and customer questions related to security.
Conduct security calls with customers
Respond to security questionnaires
Present and evangelize on AI and cloud adoption & assurance.
Contribute to the overall messaging and positioning of the Security Office
Coordinate and manage end-to-end customer cloud security experience.
Active participation in Security Industry forums, communities, and standards organizations
Participation in discussions & presentations with Partners and Customers
Investigate and understand cloud and AI threats.
Escalation point for Security Incidents & investigations
Work with internal teams to resolve security issues arising from investigations and incidents and conduct post mortem’s to ensure issues are properly remediated
Propose & develop structural/design changes to advance the security posture of ServiceNow (Voice of the Customer).
Lead cross-functional teams to accomplish your goals.
Contribute to contract negotiations related to security terms.
Propose & develop structural/design changes to advance the security posture of ServiceNow (Voice of the Customer).
Lead cross-functional teams to accomplish your goals.
Contribute to contract negotiations related to security terms.

Qualifications

Requirements:

Minimum 12 years experience in IT & 5 years in Cloud Security
Candidate must be eligible to obtain and hold a reliability status in Canada.
Solid understanding of security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI.
Expertise in IT, OT, IOT, Medical device, and Critical Infrastructure Security.
ServiceNow ITOM and/or Armis expertise is a plus.
Excellent communication and presentation skills (i.e. strong interpersonal and customer-facing skills)
Experience with Cloud Operations (either as a customer or provider) is required.
Expertise in enterprise cyber defense techniques
Desired Industry Certifications: CISSP, CISM, CSSP, CEH or equivalent
A general understanding of ITIL and ITSM.
Understanding of the sales life cycle.
Expertise in Threat analysis and enterprise cyber defense techniques
Deep understanding of Security Operations.
Ability to articulate complex issues to executives and customers.
Strong interpersonal skills.
Self-motivated and driven; ability to perform and excel with little supervision.
Able to serve as an authoritative source on security.
Excellent collaborator and teammate; Fluent in English. French speaking a plus.

#SecurityJobs

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Employee Type: Regular

Region: AMS - North America and Canada

Work Persona: Flexible

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More about this job

Responsibilities

Lead security conversations and provide expert support for cloud and AI solutions to customers and sales teams. Manage security incidents, conduct investigations, and drive structural design changes to enhance the company's overall security posture.

Requirements

Requires at least 12 years of IT experience with a minimum of 5 years specifically in cloud security. Candidates must be eligible for Government of Canada Reliability Status and possess deep expertise in enterprise cyber defense and AI security.

Skills

Cloud Security
Operational Technology
Artificial Intelligence
Cyber Defense
Threat Analysis
Security Operations
Customer Engagement
Risk Management
Incident Response
ServiceNow ITOM
Armis
Cloud Operations
Communication
Presentation Skills
Critical Infrastructure Security

Visa sponsorship

Not detected in the job text

Keywords

Cloud Security
Operational Technology
Artificial Intelligence
Agentic AI
GenAI
Cyber Defense
Threat Analysis
Security Operations
ServiceNow
ITOM
Armis
CISSP
CISM
CSSP
CEH
ITIL
ITSM
Critical Infrastructure
Cloud Operations
Risk Management
Incident Investigation
Pre-sales
Post-sales
Security Compliance
Enterprise Security

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