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Servus Credit Union

Corporate Services Administrator - Edmonton

Edmonton, AB, T6N 1H5, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a full-time Corporate Services Administrator for our Corporate Support Services team in Edmonton!

Employment Status: Full-time (37.5 hours per week)

Posting Closes: November 9, 2026

Internal Use Only: U2/A

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Corporate Services Administrator provides operational and administrative support that contributes to the efficient delivery of Corporate Services programs and services across the organization. The role acts as a key resource for employees, business units, vendors, and service providers by coordinating requests, supporting day-to-day operations, maintaining records and documentation, and ensuring service standards and procedures are consistently applied.

Working independently within established processes and guidelines, the CSA supports a broad range of Corporate Services activities including fleet, workplace support, records management, logistics, vendor coordination, and office administration. This role helps create a positive employee experience by delivering responsive, accurate, and professional service while contributing to operational efficiency and continuous improvement.

What you'll be doing:

Coordinate day-to-day Corporate Services activities to ensure services are delivered accurately, efficiently, and in alignment with established standards.
Manage and track service requests, operational activities, and administrative requirements across Corporate Services functions.
Maintain accurate records, inventories, documentation, and tracking systems to support effective operations and reporting.
Serve as a key point of contact for employees, vendors, service providers, and business units, ensuring timely and professional support.
Communicate updates, coordinate follow-up actions, and help drive requests to resolution.
Support facilities and workplace operations, including supplies, mail and courier services, records management, fleet coordination, and travel logistics.
Coordinate routine vendor and service provider activities, monitor completion of work, and escalate service concerns as needed.
Assist with departmental projects, site activities, and operational initiatives.
Support invoice processing, reporting, data maintenance, document retention, and other administrative controls.
Handle confidential and sensitive information with professionalism and discretion.
Identify and resolve routine issues, escalating matters that fall outside established guidelines.
Contribute to process improvements by identifying opportunities to enhance workflows, tools, and service delivery.
Support the implementation of new procedures, systems, and departmental initiatives.
Collaborate with team members, share knowledge, and provide cross-functional support as required.

What you bring:

High school diploma; relevant coursework in office administration, office technology, records management, logistics or a related area is an asset.
Experience in administrative support, reception, workplace services or logistics, including coordinating multiple priorities in a service-focused environment.
Knowledge of office coordination and procedures; experience with shipping and receiving, invoice coding or facilities support is an asset.
An equivalent combination of education and experience may also be considered.

Other Role Requirements:

Strong service orientation, relationship building and communication skills.
Organization, prioritization and attention to detail in a fast-paced environment.
Practical problem solving, initiative and judgment within established procedures.
Ability to work independently on routine assignments, collaborate effectively and recognize when escalation is required.
Proficiency using Microsoft 365 and the ability to learn and use role-specific business applications.
Adaptability, accountability, confidentiality and commitment to consistent service standards.
Work arrangement: Onsite
The business may from time to time ask for branch and/or department support for special projects and/or areas experiencing staff shortages. All employees may be asked to volunteer to assist in areas of need during these times. These assignments could result in a change of hours, location, and/or travel.

Most importantly, we are looking for candidates with analytical skills that pride themselves on attention to detail and the ability to multi-task. If you are an organized and detailed-orientated individual looking for a long-term career growth, then we encourage you to apply!

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential
Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

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More about this job

Responsibilities

The Corporate Services Administrator provides operational and administrative support for fleet, workplace, and logistics functions. This role acts as a key point of contact for employees and vendors while ensuring service standards and documentation accuracy.

Requirements

Candidates should have a high school diploma and experience in administrative support, reception, or logistics. Proficiency in Microsoft 365 and strong organizational skills are required for this role.

Skills

Administrative support
Office coordination
Records management
Logistics
Vendor coordination
Facilities support
Microsoft 365
Data maintenance
Invoice processing
Communication skills
Problem solving
Attention to detail
Multi-tasking
Time management
Relationship building

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Performance-based incentive pay
Profit sharing
Training and development opportunities
Career advancement potential
Flexible work options

Visa sponsorship

Not detected in the job text

Keywords

Corporate Services
Administrative Support
Fleet Management
Workplace Support
Records Management
Logistics
Vendor Coordination
Office Administration
Microsoft 365
Invoice Processing
Data Maintenance
Document Retention
Operations
Customer Service
Credit Union
Financial Services

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