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Added 5 mins ago
TO
Manager, Recreation
Town of Saugeen Shores
Port Elgin, ON
- $120,745 to $137,210 CAD / year
- Full-time
…initiatives. You will establish service standards, oversee financial and human resources, advance safe and inclusive service delivery, and build partnerships that strengthen community…
Added 6 mins ago
AE
Human Resources Business Partner (1-Year Term)
Atomic Energy of Canada, Ltd.
Ottawa, ON
- Other
are energized by being a trusted HR advisor and helping leaders translate business priorities into practical people solutions;
Added 6 mins ago
R
Insurance Advisor Life, Health & Wealth
RBC
Barrie, ON · Brampton, ON · Markham, ON · Mississauga, ON · Oshawa, ON · Toronto, ON · Vaughan, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 6 mins ago
R
Insurance Advisor Life, Health & Wealth
RBC
Brantford, ON · Hamilton, ON · Kitchener, ON · London, ON · Milton, ON · Oakville, ON · Toronto, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 6 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Brantford, ON · Hamilton, ON · Kitchener, ON · London, ON · Milton, ON · Oakville, ON · Toronto, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 6 mins ago
A
Deal Desk Specialist
Assent
Ottawa, ON
- $70,000 to $75,000 CAD / year
- Full-time
…Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability, reflecting our commitment to creating lasting value for our customers, our…
Added 20 mins ago
WH
Financial Services Manager
WESTGATE HONDA
London, ON
- Full-time
Previous automotive Financial Services Manager/Advisor experience preferred
Added 21 mins ago
S
Senior Financial Advisor- Taunton & Westney
Scotiabank
Ajax, ON
- Full-time
…together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank…
Added 21 mins ago
LC
Sr. Director, Brand Marketing
Loblaw Companies Limited
Brampton, ON
- Full-time
Financial Performance: Accountable for improving marketing value through the identification of savings and growth opportunities and ensuring the marketing budget is managed in accordance…
Added 21 mins ago
T
Senior Manager, Operational Resiliency Advisor
TD
Toronto, ON
- Full-time
$115,200 - $163,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 21 mins ago
T
Estate Planning Advisor (Insurance)
TD
Kingston, ON · Ottawa, ON
- Full-time
…sophisticated insurance strategies as part of the client’s overall financial plan. Offer insurance solutions utilizing insurance products manufactured by leading third-party insurance…
Added 21 mins ago
Group Collections and Commissions Specialist, Senior
Equitable
Waterloo, ON
Investigate and resolve complex inquiries related to Group Advisor and MGA contracting, compensation, licensing, E&O requirements, and payment processing using FASAT, BMS, and related…
Added 21 mins ago
T
Senior Account Manager, Private Client Advice
TD
Markham, ON · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Conducting an in-depth discovery of client assets, financial goals, risk tolerance and create a comprehensive Insurance Plan with tailored HNW strategies.
Added 35 mins ago
CF
Senior Compliance Officer
CI Financial
Toronto, ON
- Full-time
CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently…
Added 35 mins ago
B
Senior Relationship Manager, Commercial Banking
BMO
Mississauga, ON · Oakville, ON · Peterborough, ON · Toronto, ON · FCP
- Full-time
BMO's Canadian Middle Market team partners with private companies and public sector organizations to provide strategic financial solutions that fuel business success. As a trusted advisor,…
Added 51 mins ago
HI
Auto Mobile Advisor
HUB International
Prince George, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 52 mins ago
AC
Senior Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll identify benefit entitlements and develop customized federal and local indirect tax strategies that minimize…
Added 1 hour ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll deliver innovative, strategic plans that address clients’ cross-border needs and minimize tax…
Added 1 hour ago
S
Manager, Real Estate
Subway
Toronto, ON
- Full-time
…growing and optimizing Subway's restaurant network, ensuring the financial strength of the restaurants through profitable development. This role requires a strategic thinker with in-depth…
Added 1 hour ago
Field Logistics Advisor - Lodging
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Calgary, AB
…influence business decisions? We're looking for a Lodging Planning Advisor to develop accommodation strategies, demand forecasts, and capacity plans that support Suncor's oil sands…
Added 1 hour ago
B
IT Audit Manager
BMO
Toronto, ON · FCP
- Full-time
Acts as a trusted advisor to assigned business/group.
Added 1 hour ago
R
Bilingual Fraud Advisor Advice Centre- EN
RBC
Montreal, QC
- Full-time
You are a Bilingual Fraud Advisor within RBC Advice Centre as an RBC ambassador delivering an exceptional client experience. You champion the RBC brand and provide support to our clients as…
Added 1 hour ago
M
Manager, Enterprise Risk - Internal Audit & Controls
MNP
Winnipeg, MB
- Full-time
…knowledge to assist clients in mitigating risk. As a trusted advisor, you’ll establish an effective system of internal controls that safeguard clients’ assets, improve financial reporting…
Added 1 hour ago
AC
Manager, Tax / Directeur(trice), Fiscalité
ACCA Careers
Bathurst, NB
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 1 hour ago
CDLSI Collections Advisor - Automotive Finance - Anjou, Quebec
Scotiabank
QC · Anjou, QC
Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating…

Servus Credit Union

Member Experience Advisor - Claresholm

Claresholm, AB, T0L 0T0, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Part time Member Experience Advisor to join our Claresholm Branch!

Posting closes: November 18, 2026

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

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More about this job

Responsibilities

Provide responsive member service by processing banking transactions, resolving routine account issues, and identifying financial needs for referrals to appropriate specialists. Support branch operations, security, compliance, cash services, and business development through product knowledge and participation in branch initiatives.

Requirements

Applicants need at least one year of customer service or administrative experience and a Grade 12 diploma or equivalent; an equivalent combination of education and experience may be considered. The role also requires computer, communication, problem-solving, organizational, customer service, numerical, data-entry, and financial literacy skills; sales experience is an asset.

Skills

Customer Service
Sales Referrals
Financial Literacy
Cash Handling
Transaction Processing
Problem Solving
Communication
Organization
Multitasking
Attention To Detail
Numerical Aptitude
Data Entry
Investigative Skills
Computer Skills
Risk Management
Product Knowledge

Benefits

Health And Wellness Benefits
Vacation
Retirement Savings Programs
Performance-Based Incentive Pay
Profit Sharing
Training And Development Opportunities
Career Advancement Opportunities
Flexible Work Options
Employee Volunteer Program
Credit Union Membership Benefits

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Member Experience
Member Service
Transactional Banking
Deposits
Withdrawals
Payments
Account Updates
Money Orders
Credit Card Advances
Foreign Exchange
Electronic Funds Transfers
Cheque Cashing
Sales Referrals
Financial Products And Services
Digital Banking
Self-Service Channels
Account Security
Privacy Requirements
Compliance
Internal Security Audits
ATM Reconciliation
Night Deposits
Cash Services
Risk Management
Safety Deposit Boxes
Branch Operations

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