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Added 6 mins ago
CO
Administrative Assistant 3 - Records
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Saint John, NB
- Full-time
Provides synopsis of police incident reports to appropriate agency, i.e. county jail and Parole Board
Added 6 mins ago
MT
CAN: Operations Supervisor - Barrie
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Added 6 mins ago
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Electrical Engineer
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…define the future of the built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
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H
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Toronto, ON
- Full-time
…define the future of the built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 6 mins ago
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- Full-time
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Added 21 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 21 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
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Montreal, QC
- Full-time
Responsible for the Research Ethics Board submissions,
Added 21 mins ago
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Clinical Research Coordinator - Nurse (CIM)
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Responsible for the Research Ethics Board submissions,
Added 21 mins ago
CO
Manager, Library Services
City of Winnipeg
Winnipeg, MB
- Full-time
The Manager works in collaboration with the Winnipeg Public Library Board, Friends of the Winnipeg Public Library and other stakeholders and community groups to provide relevant library…
Added 21 mins ago
TO
Patient Transfer Attendant / Shuttle Driver - Hamilton, Ontario
Transdev Ontario Manitoba
Hamilton, ON
- Full-time
Render first aid in the event of an emergency on board the vehicle, within the scope of your training
Added 21 mins ago
P&
Gestionnaire de l'approvisionnement strategique / Strategic Sourcing Manager
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Added 21 mins ago
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Manager, Compliance Governance & Operations (5664)
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 21 mins ago
BF
Bulk Truck Driver
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Carstairs, AB
- Full-time
…with MOGO in the bulk truck; facilitate orders through the on-board truck computer…
Added 36 mins ago
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Principal Strategic Deal Maker- Sales Executive
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- Full-time
Experience developing value propositions, business cases, ROI models, executive presentations, and board-level recommendations that drive investment decisions.
Added 36 mins ago
Customer Support Manager - Toronto
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Saint-Eustache, QC
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Added 52 mins ago
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Quality Engineer
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Lead Material Review Board activities, segregation and quarantine, and disposition (use-as-is, return to supplier, scrap).
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Executive Assistant, Chief of Staff & Corporate Secretary
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Toronto, ON · CA ON Toronto
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Manager, HIS Applications
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Health & Safety Coordinator
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Please view this job on Pomerleau’s official Career Site if the posted compensation range is unavailable on a third‑party job board.
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AME E / AVS
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Internal Audit Specialist
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Kitchener, ON
- $67,000 to $71,000 USD / year
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…team that provides objective assurance to Management and the Board of Directors on the effectiveness of all controls to ensure key business risks are managed appropriately and that the…
Added 1 hour ago
V
Embedded C++ Software Engineer
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We are seeking an experienced Embedded C++ Software Engineer to join a high-performing Infotainment BSP (Board Support Package) Team. This team is responsible for developing and maintaining…
Added 1 hour ago
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Visit our website to learn more about our process and explore free tools for your job search, including our live job market dashboard with salary, skills and hiring trend data from…
Added 1 hour ago
MD
Office Administrative Assistant-Office & Admin Specialist Int
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Added 1 hour ago
CS
Insurance Broker Personal Lines (I, II, III)
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On behalf of the CAA Saskatchewan Board of Directors, and our staff, we look forward to serving you. Thank you for your Membership and putting your trust in CAA.

Servus Credit Union

Member Experience Advisor - Claresholm

Claresholm, AB, T0L 0T0, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Part time Member Experience Advisor to join our Claresholm Branch!

Posting closes: November 18, 2026

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

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More about this job

Responsibilities

Provide responsive member service by processing banking transactions, resolving routine account issues, and identifying financial needs for referrals to appropriate specialists. Support branch operations, security, compliance, cash services, and business development through product knowledge and participation in branch initiatives.

Requirements

Applicants need at least one year of customer service or administrative experience and a Grade 12 diploma or equivalent; an equivalent combination of education and experience may be considered. The role also requires computer, communication, problem-solving, organizational, customer service, numerical, data-entry, and financial literacy skills; sales experience is an asset.

Skills

Customer Service
Sales Referrals
Financial Literacy
Cash Handling
Transaction Processing
Problem Solving
Communication
Organization
Multitasking
Attention To Detail
Numerical Aptitude
Data Entry
Investigative Skills
Computer Skills
Risk Management
Product Knowledge

Benefits

Health And Wellness Benefits
Vacation
Retirement Savings Programs
Performance-Based Incentive Pay
Profit Sharing
Training And Development Opportunities
Career Advancement Opportunities
Flexible Work Options
Employee Volunteer Program
Credit Union Membership Benefits

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Member Experience
Member Service
Transactional Banking
Deposits
Withdrawals
Payments
Account Updates
Money Orders
Credit Card Advances
Foreign Exchange
Electronic Funds Transfers
Cheque Cashing
Sales Referrals
Financial Products And Services
Digital Banking
Self-Service Channels
Account Security
Privacy Requirements
Compliance
Internal Security Audits
ATM Reconciliation
Night Deposits
Cash Services
Risk Management
Safety Deposit Boxes
Branch Operations

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