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Added 12 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 12 mins ago
IF
AZ Cross Border Truck Driver - OTR
Impact Fulfillment Services
London, ON
- Full-time
Ability to work independently and as a member of a team Able to work with minimum supervision, Required
Added 12 mins ago
IF
AZ Cross Border Truck Driver - OTR
Impact Fulfillment Services
London, ON
- Full-time
Ability to work independently and as a member of a team Able to work with minimum supervision required
Added 12 mins ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
…patients' cardiorespiratory conditions. The AA is a collaborative team member, working alongside the nursing team to meet the needs of the patients who are under the care of an…
Added 12 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 12 mins ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Access and Flow, the Bed Allocator will work as a collaborative team member of the Access and Flow team. Under the direction of the manager, will act as a…
Added 12 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 12 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Exceptional interpersonal and communication skills with a team focus
Added 12 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Exceptional interpersonal and communication skills with a team focus
Added 12 mins ago
IF
AZ- Cross border
Impact Fulfillment Services
Cambridge, ON
- Full-time
Ability to work independently and as a member of a team Able to work with minimum supervision, Required
Added 12 mins ago
Delivery Driver
Sherwin-Williams
Toronto, ON · Scarborough, ON
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 12 mins ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 12 mins ago
C
Cast Member Junxion Erin Mills - Seasonal
Cineplex
Erin Mills, ON · JXN Erin Mills
- Part-time
Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of…
Added 12 mins ago
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Cast Member - Seasonal
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Saskatoon, SK · Scotiabank Saskatoon&VIP
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Added 12 mins ago
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Operations Supervisor
Intelcom
AB · Edmonton
- Full-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
Added 42 mins ago
TC
Class 1 Company Driver - Super B Bulk 282
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AB · Edmonton, AB
- Full-time
Support from an experienced and professional dispatch team
Added 42 mins ago
WS
Class 1 Owner Operator - FAST OR TWIC CARD
Westfreight Systems
Saskatoon, SK
- Full-time
…United States and Canada. An emphasis on providing knowledgeable service through strong managerial leadership and offering an expansive field of transportation services including truckload,…
Added 57 mins ago
TS
Caseworker / Chaplain
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Belkin House
- Part-time
Works as a team member with other pastoral care givers in problem-solving for the benefit of individuals; may act as a member of a case management team.
Added 1 hour ago
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Rope Access Journeyperson Insulator
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Rocky View No 44, AB · Rocky View County, AB
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Added 1 hour ago
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Membership Sales Advisors, Toronto
Equinox
Toronto, ON
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Added 1 hour ago
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Carrier Logistics Planner
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Vaudreuil-Dorion, QC
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Interact with partner carriers to ensure the highest level of service and capacity while achieving company margin objectives.
Added 1 hour ago
NO
SENIOR ADVISOR, STRATEGIC AND DIGITAL COMMUNICATIONS
NFB ONF Education
Montreal, QC
- Full-time
…of audiovisual content since 1939. But to do this, we need a team that truly reflects the richness and diversity of Canada. If you’d like to be a part of this team - and part of the NFB’s…
Added 1 hour ago
Dishwasher
Recipe Unlimited
Aurora, ON
Our success starts with our team. We hire genuine, hardworking people who thrive in a fun, fast-paced environment where hospitality comes first. From front-of-house to back-of-house, every…

Servus Credit Union

Member Experience Advisor - Fort MacLeod

Fort Macleod, AB, T0L 0Z0, Canada

Part-time

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Job details

Job type: Part-time
Working hours: 20 hours/week
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a permanent, part-time Member Experience Advisor to join our Fort MacLeod Branch!

Posting closes: Friday, November 13, end of day

Employment Information: On-site, guaranteed minimum 20 hours/week

Internal Use Only: U1; B

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

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More about this job

Responsibilities

The Member Experience Advisor provides first-line support by processing various banking transactions and identifying member financial needs. They also contribute to branch growth by generating sales referrals and educating members on digital service channels.

Requirements

Candidates must have at least one year of experience in customer service or administration and a Grade 12 diploma or equivalent. Strong computer, communication, and organizational skills are required, along with an aptitude for numbers and attention to detail.

Skills

Customer service
Transactional banking
Sales referrals
Problem solving
Computer skills
Communication skills
Organization
Multi-tasking
Attention to detail
Data entry
Financial literacy
Investigative skills
Cash handling
Security audits
Product knowledge

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Member Service
Financial Services
Cash Handling
Sales Referrals
Data Entry
Compliance
Security Audits
Digital Banking
Customer Support
Administration
Financial Literacy
Transaction Processing
Business Development
Risk Management

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