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Added 2 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Monitor product and supply levels throughout the shift and proactively replenish items to support uninterrupted beverage service.
Added 2 mins ago
Overnight Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
Added 33 mins ago
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Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
External communication with General Contractor, Developer and other stakeholders
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Senior Manager, Data Product Management
Scotiabank
Toronto, ON
The Senior Manager, Data Product Management, has a key role in the Global Wealth Management (GWM) Data Centre of Excellence. Reporting to the Director, Data Product Management, this role is…
Added 47 mins ago
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Senior AI Architect
AltaML
Toronto, ON
- $100,000 to $150,000 CAD / year
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…academic experience in data science, software engineering, product development, and machine learning…
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Phased Array Technician - Pipeline Integrity
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Co-Founder
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Montreal, QC
- Full-time
I'm handling the technical and product side of Orion, exploring how we can use AI and existing technologies to solve real problems and eventually turn repeatable solutions into systems.
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In Store Bakery - Clerk Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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Perform program execution and merchandising of product
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Deli - Clerk Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
Perform program execution and merchandising of product
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Automation Testing | API & UI Testing (US Based Role - TN Visa)
Capgemini
Mississauga, ON
- Full-time
Collaborate with development, product, and DevOps teams to ensure quality throughout the SDLC.
Added 1 hour ago
G
Développeur(euse) logiciel / Software Developer - C#/.NET/Web (SC SaaS)
Genetec
Montreal, QC
- Full-time
…physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control and automatic license plate recognition (ALPR) into…
Added 1 hour ago
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Senior Process Engineer
Linamar Corporation
Guelph, ON
- Full-time
Lead Customer Focus Team, Advanced Product Quality Planning (APQP), FMEA and Cost Attack Team (CAT) activities and report program status at regular frequencies to customers, suppliers,…
Added 1 hour ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 1 hour ago
IG
Product Designer
Insight Global
Toronto, ON
- $49.5 to $56 CAD / hour
- Contract
3+ years of professional UX/Product Design experience
Added 1 hour ago
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RQ11856 - Training Specialist - Senior
Maarut
Toronto, ON
- Contract
application and product training to both technical and non-technical
Added 1 hour ago
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RQ11845 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
10+ years of experience as a designer and developer in the
Added 1 hour ago
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RQ11863 - Software Developer - CRM - Intermediate
Maarut
Toronto, ON
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Experience reviewing, analyzing, and modifying product
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Wireless Sales Associate - 3128 Temiskaming Shores
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Wireless Sales Associate - 5878 Saskatoon S
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Added 2 hours ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
Added 2 hours ago
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Robotics Software Engineer
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AB · Edmonton, AB
- Contract
We’re a small, hands-on team building a genuine product, funded by real customer revenue rather than hype. You’d be joining at the point where our core technology becomes a repeatable…
Added 2 hours ago
HE
Marketing Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $46,000 CAD / year
- Full-time
Added 2 hours ago
HE
Retail Sales Assistant
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $43,000 to $46,000 CAD / year
- Full-time
This position offers the opportunity to develop practical experience in retail sales, product promotion, and customer relationship management while building transferable business skills in…
Added 2 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos.
Added 2 hours ago
SR
Wireless Sales Consultant
Staples Retail
Fredericton, NB
- Part-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…

Servus Credit Union

Member Experience Advisor - Hinton Branch

Hinton, AB, T7V 2A5, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Working hours: 20 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Part-Time Member Experience Advisor to join our team in the Hinton branch!

Employment Status: Part-time, 20 hours per week guaranteed minimum

Posting closes: November 16, 2026

For Internal use: U1/B

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

Apply About employer

More about this job

Responsibilities

The Member Experience Advisor provides first-line support by processing various banking transactions and identifying member financial needs. They also contribute to branch growth by generating sales referrals and educating members on digital service channels.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in customer service or administration. Strong computer skills, attention to detail, and an aptitude for numbers are essential for this role.

Skills

Customer service
Transactional banking
Sales referrals
Financial literacy
Problem solving
Data entry
Communication skills
Attention to detail
Cash handling
Security audits
Digital service channels
Multi-tasking
Investigative skills
Organization

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit sharing
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Member Service
Financial Services
Cash Handling
Sales Referrals
Data Entry
Security
Compliance
Audit
Digital Banking
Customer Support
Administration
Financial Literacy
Branch Operations
ATM Reconciliation
Safety Deposit Boxes
Business Development

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