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Added 35 mins ago
RB
Banking Advisor Intern
Royal Bank of Canada
Amherstburg, ON
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 35 mins ago
RB
Financial Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 35 mins ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
…the world by connecting them to the right people, ideas, and financial solutions of one of Canada’s largest…
Added 35 mins ago
RB
Client Advisor
Royal Bank of Canada
MB · STONEWALL, Manitoba
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 35 mins ago
RB
Client Advisor Kitchener/Waterloo
Royal Bank of Canada
Kitchener, ON
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 35 mins ago
RB
Financial Planner, Investment Retirement Planning
Royal Bank of Canada
Vancouver, BC
- Full-time
Minimum 2-3 years’ experience in financial planning/advisor role
Added 35 mins ago
RB
Branch Manager Advisor
Royal Bank of Canada
Cardston, AB
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 35 mins ago
RB
Associate
Royal Bank of Canada
Pickering, ON
- Full-time
…every level and equips us to help our clients achieve their financial…
Added 1 hour ago
CU
Student Info Services Offficer
Capilano University
North Vancouver, BC
- Full-time
Ascertains appropriate financial and academic advising direction for students and schedules appointments with the relevant advisor or refers students to other campus services as required.
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Saskatoon, SK
- Part-time
· Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Pincher Creek, AB
- Part-time
· Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Global Mobility Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
RBC offers an exciting role as a Global Mobility Advisor. In this role you will organize all human resources aspects of the organization's global mobility procedures and policies. Apply…
Added 1 hour ago
RB
Financial Planner Investment and Retirement Planning
Royal Bank of Canada
Sault Ste. Marie, ON
- Full-time
…advice and solutions that help clients achieve their long-term financial…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Part-time
· Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Administrative Assistant
Royal Bank of Canada
Calgary, AB
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 1 hour ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
…management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Pincher Creek, AB
- Full-time
· Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Director, Parallel by RBC
Royal Bank of Canada
Toronto, ON
- Full-time
Expand awareness through presentations, advisor engagement and tailored client discussions that translate Parallel’s value proposition into commercial traction
Added 1 hour ago
RB
Client Care Advisor, Private Banking
Royal Bank of Canada
Richmond Hill, ON
- Full-time
As a key member of the Private Banking team, the Client Care Advisor is responsible for creating a tailored and memorable welcome experience at our Vancouver Private Banking Office. You…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Snow Lake, MB
- Part-time
· Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 2 hours ago
K
National Sales Excellence Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
Facilitate customer discovery sessions to understand strategic, operational, and financial objectives and translate them into competitive solutions.
Added 3 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON · Markham, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week

Servus Credit Union

Member Experience Advisor - Linden

Linden, AB, T0M 1J0, Canada

Part-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Working hours: 20 hours per week
Posting language: English
Posted: Sep 22, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a part-time Member Experience Advisor to join our Linden branch!

Posting closes: October 6th, 2026

Employment Status: Part-time, 20 hours per week guaranteed minimum

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Member Experience Advisor provides exceptional service by processing banking transactions and identifying financial needs to generate sales referrals. They also support branch operations, including security audits, cash management, and educating members on digital service channels.

Requirements

Candidates must have at least one year of experience in customer service or administration and a Grade 12 diploma or equivalent. Strong computer, communication, and organizational skills are required, along with an aptitude for numbers and attention to detail.

Skills

Customer service
Transactional banking
Sales referrals
Financial literacy
Problem solving
Data entry
Communication skills
Organization
Multi-tasking
Attention to detail
Computer skills
Cash handling
Security audits
Relationship building

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Banking
Member Experience
Financial Services
Sales Referrals
Cash Handling
Security Audits
Customer Service
Data Entry
Financial Literacy
Digital Banking
Branch Operations
Risk Management
Compliance
Administration
Member Support

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Work requirements

Jobs in Canada