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Added 2 hours ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Instruction and advice is provided to senior administration, administrators, faculties, departments and account holders regarding:
Added 7 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 14 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
Computer skills required, Service Advisor and/or Service Center an asset.
Added 15 hours ago
R
VP, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Target Account Mapping: Identify target owner-operators and map their stakeholders, initiatives and buying triggers to focus outreach where ReVisionz can win
Added 15 hours ago
R
Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Target Account Mapping: Identify target owner-operators and map their stakeholders, initiatives and buying triggers to focus outreach where ReVisionz can win.
Added 15 hours ago
R
VP, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Target Account Mapping: Identify target owner-operators and map their stakeholders, initiatives and buying triggers to focus outreach where ReVisionz can win.
Added 15 hours ago
Parts Advisor (Honda Red Deer)
Go Auto
Red Deer, AB
Rev up your career as a Parts Advisor with our team! We are currently on the lookout for a talented individual who knows their way around auto parts, delivers top-notch customer service,…
Added 15 hours ago
R
Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Target Account Mapping: Identify target owner-operators and map their stakeholders, initiatives and buying triggers to focus outreach where ReVisionz can win
Added 16 hours ago
K
Manager - Copilot and AI Productivity
KPMG
Montreal, QC
- Full-time
Act as a strategic advisor to executives and build lasting relationships based on trust.
Added 16 hours ago
R
Manager, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Target Account Mapping: Identify target owner-operators and map their stakeholders, initiatives and buying triggers to focus outreach where ReVisionz can win.
Added 16 hours ago
R
Manager, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Target Account Mapping: Identify target owner-operators and map their stakeholders, initiatives and buying triggers to focus outreach where ReVisionz can win
Added 16 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
Build alignment among Information Security, IT, Smart Buildings, building operations, client account teams and external service providers.
Added 17 hours ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
✅ Someone who thinks like an advisor, not just processes tasks
Added 18 hours ago
WW
Industry Advisor-Manufacturing & Distribution
World Wide Technology
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Vertical Business Development organization in the role of Industry Advisor, Manufacturing & Distribution. WWT provides Digital Transformation solutions for our Manufacturing & Distribution…
Added 19 hours ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 1 Homeroom
York Region District School Board
Markham, ON
- Full-time
Faculty Advisor/Coordinator or Practicum Advisor that has observed and evaluated your teaching practice in a classroom setting;
Added 20 hours ago
PC
Stakeholder Engagement Advisor
Paladin Canada
Saskatoon, SK
- Full-time
Paladin Canada is seeking a talented Stakeholder Engagement Advisor to join our Community & Engagement team in our Saskatoon office. This is an exciting opportunity for someone who enjoys…
Added 1 day ago
AC
Senior Accountant, Assurance and Accounting
ACCA Careers
Mitchell, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 day ago
AC
Accountant, Assurance and Accounting (2027)
ACCA Careers
Thunder Bay, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 day ago
AC
Accountant, Assurance and Accounting (2027)
ACCA Careers
Fort Frances, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 day ago
AC
Accountant, Assurance and Accounting - January 2027
ACCA Careers
Vernon, BC
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 day ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
Computer skills required, Service Advisor and/or Service Center an asset.
Added 1 day ago
PC
310 Certified Technician
Parsons Corporation
Markham, ON
- Full-time
4+ years of practical experience in an automotive service or advisor role is an asset
Added 1 day ago
Account Executive, Commercial Insurance
Talent Acquisition Team at Westland Insurance. Text reply only.
Red Deer, AB
Westland Insurance Group Ltd has an exciting opportunity for an Account Executive, Commercial Insurance in our Red Deer office. You will be responsible for maintaining and growing a book of…
Added 1 day ago
PH
Employer Liaison
Prospect Human Services Society
AB · Edmonton, AB
- Full-time
Work closely with Career Advisor teams to identify client job targets and skill sets to help inform new employer partner outreach.
Added 1 day ago
Personal Insurance Advisor, Service
Navacord
Edmonton, AB · Calgary, AB
The Personal Insurance Advisor is an expert advisor responsible for servicing clients in a courteous and professional manner. These clientele may be principals of Navacord’s commercial…

Servus Credit Union

Member Experience Advisor - Nanton

Nanton, AB, T0L 1R0, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a part-time Member Experience Advisor to join our team in Nanton!

Posting closes: October 27, 2026

Employment Status: Part-time - minimum 20 hours per week, with full flexibility up to 37.5 hours

At Servus Credit Union, we do things differently - because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by completing transactional banking services that are right for every member, providing solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth objectives.

What You'll be Doing:

Provides exceptional member service that builds trust through responsive service and support to deliver what is right for every member, while balancing the interests of the credit union.
Processes a variety of cash and non-cash member service transactions including deposits, withdrawals, payments, account updates, balances, money orders, credit card advances, calculations of foreign and domestic exchanges, cheque cashing, electronic funds transfers, and account closures.
Pursues and generates sales referrals by proactively promoting Servus products and services to members and potential members by analyzing their needs; clearly explains potential solutions and the benefits to the member; records all referrals and forwards to the appropriate internal personnel.
Builds trust with members, resolves routine problems with member accounts and refers complex questions to the appropriate internal personnel.
Applies policies and procedures in daily activities to meet safety, legal and privacy requirements.
Accountable for area security and internal security audits.
Educates and demonstrates to members how to use other service delivery channels such as digital and self-serve with the goal of making it easy.
Provides support to other branch team members such as making outgoing calls to members, composing routine member correspondence and reports, completing compliance and/or audit activities, completing end-to-end processes related to ATM and night deposits, reconciling branch reports (dependent on branch location), etc.
Assists with opening/closing duties such as balancing of branch daily transmittals, reconciling ATM and night deposit contents, and provides support in administering branch cash services with the associated risk management and control policies.
Acts as joint custodian on specified combinations; rents, controls, and provides access to safety deposit boxes; maintains related records.
Maintains up-to-date knowledge of all credit union products and services in order to foster business development through service excellence and product knowledge.
Promotes and participates in branch campaigns and initiatives.

What you Bring:

1-year experience in a customer service or administration role.
Sales experience an asset.
Grade 12 diploma or equivalent.
An equivalent combination of education and experience may also be considered.
Good computer skills; able to pick up new and existing programs related to the job quickly.
Good communication skills; both written and verbal.
Ability to problem solve, organize and multi-task.
Good customer service orientation.
Attention to detail.
Aptitude for numbers, with fast and accurate data entry skills.
Good financial literacy.
Good investigative skills for uncovering member needs.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential Flexible work options
Meaningful work towards individual and corporate goals 
Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

#indh

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More about this job

Responsibilities

The Member Experience Advisor provides exceptional service by processing various financial transactions and identifying member needs to offer appropriate solutions. They also contribute to branch growth objectives by generating sales referrals and educating members on digital self-serve channels.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in a customer service or administration role. Strong computer, communication, and numerical skills are required, along with the ability to pass criminal and credit background checks.

Skills

Customer service
Transactional banking
Sales referrals
Financial literacy
Problem solving
Data entry
Attention to detail
Communication skills
Cash handling
Security audits
Computer skills
Multi-tasking
Investigative skills
Relationship building

Benefits

Health and wellness programs
Vacation
Retirement savings programs
Competitive compensation
Performance-based incentive pay
Profit share
Training and development opportunities
Career advancement potential
Flexible work options
Employee volunteer program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Member Experience
Financial Services
Cash Management
Sales Referrals
Customer Service
Compliance
Security
Data Entry
Financial Literacy
ATM Reconciliation
Digital Banking
Branch Operations
Risk Management
Safety Deposit Boxes
Business Development

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